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icon (formerly BeanBagBazaar) Reviews 

14,576
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,169 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and explain that their online orders arrive promptly in secure packaging and pristine condition. Many consumers also mention the premium quality of the materials, noting that these large bean bags are exceptionally comfortable, supportive, and robust for daily household use. However, some people mentioned difficulties with filling the chairs or reported that the fabric split shortly after initial use. A few reviewers also felt that the items lost their original shape over time or did not fully meet expectations regarding size and consistency.

What people talk about most

Product

Consumers find product to be positive, highlighting high comfort and great quality. Reviewers frequently... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders arrive very quickly and often on... See more

Quality

Reviewers mention positive feedback about quality, praising the durable materials and comfortable design.... See more

Order

Customers consistently note positive experiences with order processes, highlighting that placing orders is... See more

Service

People report high satisfaction with the service, highlighting exceptional support and quick delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality of the children's bean bag and foot stool was brilliant and was really reasonable in price. Sometimes bean bags are half empty and sag, but not the case with this....its full of filling, makin... See more

Company replied

Rated 5 out of 5 stars

We ordered the beanbag and footstool after borrowing my sisters version of both. An absolute godsend, nice and firm, great quality fabric and the backrest suports the spine beautifully. Arrived in a b... See more

Company replied

Rated 5 out of 5 stars

From start to delivery it was easy, The item arrived on time, I noticed that you have to put the separate bag of polystyrene ball in to make the chair really firm it wasn't difficult but it was a bal... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, material quality is great, and size is ideal for adult. Only minor point is I feel the beanbag could be a little bit fuller. But that’s just me. Otherwise exactly as described Up... See more

Company replied



Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Furniture Manufacturer
  5. Garden Furniture Shop

Written by the company

Comfort isn’t just the squish of a bean bag. It’s the way a cushion makes you smile when you walk into a room. It’s a perfectly arranged shelf. Or your favourite mug. Comfort isn’t just something that’s tactile, it’s emotional too. A thoughtfully chosen piece reflects you your taste, your memories, your everyday rituals. And that’s what we design for comfort you can feel, and comfort that makes you feel like you’re home.

We're a B Corp™

Written by the company

Plenty of businesses say they’re doing things the right way. We asked someone independent to come in and take a proper look at how we run ours.
We believe in making things properly, treating people well, and not cutting corners just because we can. Becoming a certified B Corp is an important milestone for us. It’s independent recognition that we’re building the business the right way, with accountability for how we design products, run our supply chain, and treat the people around us. For us, it isn’t the finish line. It’s a commitment to keep raising the bar.

FREE next day delivery ⚡

for all UK mainland customers

Get free next day delivery on your order if you're shopping from a UK mainland postcode. Exclusions apply. See website FAQs for more details.

Contact info

Beanbags, but better 🫧

Structured designs, premium fabrics, maximum comfort.

4.8

Excellent

TrustScore 5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(14,576)

1,162 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Simon,

We’re so happy to hear your order arrived so quickly!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Product as described fast delivery

Product as described fast delivery, no complaints.

May 16, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for leaving a review!

We're thrilled to hear your order arrived super quickly ☺️

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 4 out of 5 stars

Great bean bag

Great bean bag, the only thing is I thought the cover could be removed and washed, but it can't. Other than that it's so comfy

May 15, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,
Thanks for your honest review. We’re pleased your bean bag was delivered quickly, and we’ll take your feedback on board to help us do even better next time.

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Delivery was really quick love the bean…

Delivery was really quick love the bean bag cushion.

June 10, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for leaving a review!

We're thrilled to hear your order arrived super quickly ☺️

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Well made product at an excellent…

Well made product at an excellent price, with next day delivery. Reordered as gifts for family. Able to speak to very helpful members of staff if necessary too. First class.

April 23, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your review ☺️

We're so pleased our Comfy Team could help resolve everything for you.

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Good Service.

Good Service.
Quality Item.
Bean bag full and good quality of material.

April 10, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey JFK,

Thank you so much for the kind feedback! We’re so happy to hear your bean bag has found its happy place.

We’d love to see how you've styled it over on Instagram - @iconHomeHQ 🫧

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Great product and fast delivery

Great product and fast delivery.
My daughter loves her beanbag

May 1, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear your daughter is enjoying their bean bag - it’s one of our favourites too 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Extremely Professional and worth every cent

The delivery was promp, quality is great and customer service was outstanding!

June 9, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thanks so much for your glowing review - it really made our day ❤️

We're so pleased our Comfy Team could help resolve everything for you.

Hope to welcome you back soon,
The icon Comfy Team

Rated 5 out of 5 stars
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Allan,

We’re so happy to hear your order arrived so quickly!

Thank you for taking the time to share such kind feedback - it really means a lot to us ❤️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

My kids love it

June 10, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you for your feedback! We’re so glad you’re happy with your order ☺️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

I loved the product

I loved the product, I highly recommend that.

June 10, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

We’re so glad to hear your order has brought comfort into your space.
Thank you for your kind feedback – it truly means a lot ☺️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

My son is really happy woth it

My son is really happy woth it

March 10, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear your son is enjoying their bean bag - it’s one of our favourites too 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Bought for granddaughter b day she…

Bought for granddaughter b day she loves it takes it out to the garden to read, delivered when said they would reasonable price 👍

April 20, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey James,

Thank you so much for your kind words!

We're thrilled to hear your granddaughter is enjoying their bean bag also in the garden- it’s one of our favourites too 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Good quality beanbag and customer…

Good quality beanbag and customer services was great.

June 6, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thanks so much for your glowing review - it really made our day ❤️

We're so pleased our Comfy Team could help resolve everything for you.

Hope to welcome you back soon,
The icon Comfy Team

Rated 3 out of 5 stars

Good quality for price

Good quality for price
Huge downfall was it wasn’t full and a separate bag of polystyrene balls came to fill yourself was a nightmare and got all
Over the place so disappointed with that hence only 3*

June 3, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Emma,

Thanks so much for leaving us a review.

We’re really sorry to hear assembling your bean bag wasn’t as easy as it should be. Your feedback is valuable, and we’ll make sure it reaches our team to help us do better.

Have a great day,
The icon Comfy Team

Rated 5 out of 5 stars

Really really good

Really really good. Worth the price👍

June 10, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

We’re so glad to hear your order has brought comfort into your space.
Thank you for your kind feedback – it truly means a lot ☺️

All the best,
The icon Comfy Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great beanbag. Bought as a gift for friend's 16 year old who is using it all the time. Very thrilled with it!

May 14, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey Bez,

Thank you so much for the lovely review - we truly appreciate it! ❤️

We’re so pleased you’re enjoying your Dalton Cord High Back Bean Bag Recliner. We’ll pass your kind words onto our Product Team.

Have a fantastic day,
The icon Comfy Team

Rated 5 out of 5 stars

Covers

Hi, my giant beanbag is great and it’s lasted for years (I think 8 years now?) but the cats have absolutely destroyed the cover. Do you sell the covers separately, please?

This would be for the BAZAAR BAG® INDOOR-OUTDOOR GIANT BEAN BAG.

May 28, 2026
Unprompted review
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hello ChrisOBrien82,

We’re pleased to hear that your previous Bazaar Bag has lasted for so many years.

We do sell replacement covers separately; however, this option is not currently available through our website. To proceed, please send us the details of the cover you require, and we will provide you with a quote. Once the quote has been accepted and payment has been received, we will arrange dispatch of the new cover.

Could you please provide the following details:
• Name of the item
• Colour
• If possible, the COV number (this can be found on one of the labels)

Please send these details to hello@iconbeanbags.co.uk.

If you have any further questions, please feel free to contact us.

Warm wishes,
The icon Comfy Team

Rated 5 out of 5 stars

Very Quick Delivery & Great Product

Very Quick Delivery & Great Product

May 1, 2026
icon (formerly BeanBagBazaar) logo

Reply from icon (formerly BeanBagBazaar)

Hey,

Thank you so much for your kind words!

We're thrilled to hear your order arrived super quickly and you're already enjoying your new bean bag 🥰

Hope to welcome you back again soon!

Warm wishes,
The icon Comfy Team

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