We’ve been ghosted on email and phone for months, so I guess all we can do is write a review. The hatch was slightly too small for the gap when they installed it, and as a result the latch they put o... See more
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See what reviewers are saying
I was very happy with the service, where I had a new loft hatch cut in. Upon assessment my first choice of ladder wouldn't fit in the limited joist space available but the team found a viable al... See more
Quality work, huge improvement in loft space after the team removed old insulation and tons of junk, put down an enormous thick layer of new insul and then boarded on top creating great storage. Fair... See more
Fitters were polite and helpful. We had alot of rubbish in our loft which they cleared out very quickly. The loft was boarded out, with new insulation, lighting and a ladder installed in a pro... See more
Company details
Information provided by various external sources
Here at Ideal Loft Ladders, we create access and space into the biggest and most un-used space in your home. The Loft!! With a wide selection of top quality ladders, flooring solutions, insulation and electrics we can completely transform your loft into a safe and secure place to access your storage!
Contact info
Iron Mill Lane, DA1 4RX, Dartford, United Kingdom
- customercare
- idealloftladders.co.uk
4.0
Great
106 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent service easy to deal with.
Excellent service easy to deal with.
Would thoroughly recommend 👍
November 28, 2019
Unprompted review
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simple, professional and very easy...
The whole process from ordering the service and having the fitter arrive and fit the new loft ladder was simple, professional and very easy. Happy to recommend Ideal Loft Ladders.
November 28, 2019
Unprompted review
Friendly, honest and professional service!
Really happy with my ladders!
The team were really friendly and honest about what my space needed.
I would highly recommend them!
Many thanks!
Colleen
November 24, 2019
Unprompted review
Ideal Lofts made this a very easy purchase
Very swift response to my initial enquiry. Excellent communications and site visit for quote. Dropped 1 star because of a couple of items that needed addressing but these were done immediately without quibble.
November 21, 2019
Unprompted review
Turned up on time fitter very friendly…
Turned up on time fitter very friendly a good job
November 14, 2019
Unprompted review
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Fantastic service fixing our loft…
Fantastic service fixing our loft ladder and re boarding our loft! Highly recommend this company!!
November 12, 2019
Unprompted review
Punctual
Punctual, quick, clean and good quality. Good communication, too.
November 8, 2019
Unprompted review
New Property
Disappointed that more of the loft could not be boarded. Thought that proprietor was not very helpful in that respect.
November 3, 2019
Unprompted review
Reply from Ideal loft ladders
Hi Steve,
Sorry to hear your not happy with the amount of space we boarded, if you would like to give me a call or email then we can take a look at resolving this for you. Look forward to hearing from you Steve
Loft ladders
Ideal Loft Ladders came and did the job very well the price was good and the guys who fitted the loft ladder were very respectfull and efficient
November 1, 2019
Unprompted review
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Excellent communication
Excellent communication, installers prompt and carried work out well.
October 31, 2019
Unprompted review
Excellent service.
The website was clear and easy to use. the prices include everything, so no hidden extras. Called with a time for the installation in the morning, then turned up when they said they would. The installer (Tom) was polite, efficient, cleaned up after himself and talked me through the use of the ladder.
October 25, 2019
Unprompted review
Ideal Loft Ladders - a great installer of loft boarding
Ideal Loft Ladders performed the work of installing loft boarding based on the loft zone system. They installed the system diligently and also installed a loft light. They were very helpful and accommodating. The staff were brilliant.
October 18, 2019
Unprompted review
Wouldn't hesitate to recommend
Wouldn't hesitate to recommend, great value and efficient and friendly service.
October 14, 2019
Unprompted review
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Brilliant Service
I needed a Loft hatch and Ladder installed. Amazing job! I would definitely recommend Ideal Loft Ladders. They are very reasonably priced and their customer service is outstanding. Staff are very professional and friendly. They are very accommodating and always left the place tidy and clean. Thank you so much, James, Dean and Tom. Brilliant Job!
October 10, 2019
Unprompted review
Great service and good customer service
October 4, 2019
Unprompted review
Loft ladder
Very professional and reasonably priced. Will highly recommend.
October 3, 2019
Unprompted review
Very pleased with job and service
Very pleased with job and service. Thank you.
October 2, 2019
Unprompted review
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Friendly and helpful chap fitted a 3…
Friendly and helpful chap fitted a 3 section loft ladder in an awkward position (over stairs). And at an exceptionally reasonable price.
September 30, 2019
Unprompted review
Happy customer
Two very hard working and polite young men completed the job originally as agreed and left the site neat and tidy
September 20, 2019
Unprompted review
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