EDIT: Got response from customer service, I will get a refund but they will take out a handling fee of 10 Euros from it. For an item that was never delivered! I know this is illegal both in Austral... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Considering some. Time ago returned a case and never got refund. You couldn’t find it’s done I sent it to correct address which cost small fortune. Then I purchased another which couldn’t get on p... See more
Company replied
The product was beautiful just like the picture, though the lip over the face is very fine and almost in alignment which doesn’t offer much phone screen protection if dropped. Has me a little nervous,... See more
Company replied
I love my new iPhone 11 cover, my third phone case from Ideal of Sweden, they are always of very high quality and they look fabulous, I've even converted my sister! Products are always delivered promp... See more
Company replied
Company details
Information provided by various external sources
Shop trendy Phone Cases and Covers at iDeal of Sweden. Our products are designed and developed in Sweden and inspired by the latest fashion trends around the world. Always at iDeal ✓ Fast delivery 1-4 business days ✓ 30 days return & refund policy ✓ 1 ...
Contact info
Sweden
- idealofsweden.com.au
1.9
Poor
326 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not Happy
Considering some. Time ago returned a case and never got refund. You couldn’t find it’s done I sent it to correct address which cost small fortune.
Then I purchased another which couldn’t get on phone emailed you. No help..
Finally that one broke
Purchased one recently does not look right for XSMAX so triying again.
Written emails before and received no help or satisfaction.
November 3, 2020
Reply from IDEAL OF SWEDEN
Hi Margaret,
I am sorry to hear that you feel dissatisfied!
If there is anything we can do for you, you are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com
Best wishes,
IDEAL OF SWEDEN
Advertisement
Everything about this company and…
Everything about this company and products is excellent. Now where do I start? - photography, ease of website ordering, product design and desirability, special offers, packaging and fast delivery (even during COVID times). Really, can’t find anything negative to say.
November 3, 2020
Reply from IDEAL OF SWEDEN
Hi Haze,
Thank you so much for your kind words! We are very happy to hear that you had such a good shopping experience at our site. We also want to thank you for taking the time to leave this review.
Wishing you a lovely day!
/IDEAL OF SWEDEN
The cases from Ideals of Sweden are… beautiful
The cases from Ideals of Sweden are beautiful, wear to wear, but delicate when changing between two different cases. I had two break, but the customer service when getting these cases fixed/replaced was amazing and efficient. I’d recommend my family and friends to purchase any cases and accessories from Ideals of Sweden.
October 27, 2020
Reply from IDEAL OF SWEDEN
Hi Liv,
We are so happy to hear that you feel satisfied with our service! Your satisfaction is of great importance to us. ❤️
Have a nice day,
IDEAL OF SWEDEN
Disappointing product.
Disappointing product.
Image on case was desaturated and poor quality. Product photo on box was a better brighter resolution. Will not be purchasing again.
October 26, 2020
Reply from IDEAL OF SWEDEN
Hi Alicia,
I am sorry to hear that you feel dissatisfied!
If there is anything we can do for you, you are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com
Best wishes,
IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Hi dear,
Thank you very much for your sweet review! It truly makes us happy to hear that you are enjoying your new products from us.
Have a lovely day,
IDEAL OF SWEDEN
Advertisement
Reply from IDEAL OF SWEDEN
Hi Gail,
Thank you for your positive review! It is wonderful to hear that you have had a great experience with us and are enjoying your new products.
Have a lovely day,
IDEAL OF SWEDEN
In love
So elegant, came super quick, the packaging was super cool and the actual product was a 10/10... I don’t want to get it dirty!!
October 26, 2020
Reply from IDEAL OF SWEDEN
Hi Deanna,
That is truly wonderful to hear! It means so much for us to hear that you have had a great experience and love your products from us. 💛
Have a wonderful day,
IDEAL OF SWEDEN
Very quick & easy to order.
October 26, 2020
Reply from IDEAL OF SWEDEN
Hi Bernadine,
Thank you for your positive review! It is wonderful to hear that you have had a great experience with us and are enjoying your new products.
Have a lovely day,
IDEAL OF SWEDEN
Great service and wonderful quality of…
Great service and wonderful quality of my phone case, will most definitely buy again from Ideal of Sweden
October 26, 2020
Reply from IDEAL OF SWEDEN
Hi Michelle,
Thank you for your positive review! We are happy to hear that you have had a great experience with us 😄
Have a nice day,
IDEAL OF SWEDEN
Advertisement
Excellent quality and timely shipping
Excellent quality and timely shipping. Will definitely purchase from here again
October 12, 2020
Reply from IDEAL OF SWEDEN
Hi Stephanie,
That is truly wonderful to hear! It means so much for us to hear that you have had a great experience and enjoy your products from us. ⭐
Have a wonderful day,
IDEAL OF SWEDEN
Impressive products and prompt delivery
October 12, 2020
Reply from IDEAL OF SWEDEN
Hi Wendy,
Thank you for your positive review! It is wonderful to hear that you have had a great experience with us and are enjoying your new products.
Have a lovely day,
IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Hi Rocio,
Thank you very much for your sweet review! It truly makes us happy to hear that you are enjoying your new products from us.
Have a lovely day,
IDEAL OF SWEDEN
Excellent products and great service.
October 10, 2020
Reply from IDEAL OF SWEDEN
Hi Sharon,
Thank you for your positive review! Your satisfaction is of great importance to us 😄
Have a nice day,
IDEAL OF SWEDEN
Advertisement
Reply from IDEAL OF SWEDEN
Hi Anjelica,
That is wonderful to hear! Thank you for your review 😄
We wish you a nice day,
IDEAL OF SWEDEN
Love!
Love my new ideal of Sweden iPhone 11 case!! Great quality, vibrant colours, nice change from my old boring clear case!
October 9, 2020
Reply from IDEAL OF SWEDEN
Hi Coral,
Thank you for your positive review! We are so happy to hear that you love your new product from us.
Have a great day,
IDEAL OF SWEDEN
Phone Case and Drink Bottle
Good products and good delivery time. I really enjoy my phone case and drink bottle! Thanks! Really great quality with how they are made. The drink bottle actually keep my water cold, even if I sit it in the sun. And phone case is nice fit and looks soooo pretty!
September 18, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Julianne,
That is truly wonderful to hear! It means so much for us to hear that you have had a great experience and enjoy your products from us. ⭐
Have a wonderful day,
IDEAL OF SWEDEN
Love the designs and practical too
I have been using your phone cases for years now - I love the designs and they have saved my phone from many incidents :) thank you!!
September 18, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Amanda,
Thank you for your kind review! We are so happy to hear that you love your new product from us.
Have a great day,
IDEAL OF SWEDEN
Advertisement
It’s visually pretty
It’s visually pretty, however no protection at all... might as well not have a case at all. After 2 days of having it all corners are cracked and the case is ready to go in the bin... wouldn’t recommend
September 12, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Daniella,
I am sorry to hear that the product did not live up to our quality standards. We will of course look further into this for you.
Please contact us here, include a picture of the damage and your order number, and we will help you further: reviews@idealofsweden.com
Best regards,
IDEAL OF SWEDEN
Does not look like the photos
I was very disappointed with the quality of the phone case. It doesn't look anywhere near similar to what the pictures show, the image is poorly printed onto a cheap plastic casing and is very pixilated. Would not recommend and will not buy ever again, waste of money.
September 11, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Shanay,
I am sorry to hear that you feel dissatisfied!
If there is anything we can do for you, you are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com
Best wishes,
IDEAL OF SWEDEN
The phone wallet was excellent
The phone wallet was excellent, looks like good quality. The phone holder that attaches to the aircon vents is crap. Postage was relatively quick.
September 11, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Ian,
Thank you for your review and feedback!
If there is anything we can do for you, you are welcome to contact us here: reviews@idealofsweden.com
Best regards,
IDEAL OF SWEDEN
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.