I’ve been a loyal IDEAL OF SWEDEN customer for years, but this experience has been extremely disappointing. My order arrived late, and one of the products was missing. I contacted customer suppo... See more
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See what reviewers are saying
My feedback is positive. Good selection of products and I took all items with 25-30% discount. The package arrived quickly. All items are beautifully and stylishly packaged. The power bank is a little... See more
Company replied
I ordered my phone case 3 July. The package was supposed to be delivered between 6 and 10 of July, today its already 12 of July and package is not here. That would be OK that I have to wait longer but... See more
The case was nice but the quality is a joke. The borders are very soft, so when my phone felt from my purse, the side moved and the screen got scratched on the whole side. The worst part is that when... See more
Company details
Information provided by various external sources
Kjøp trendy deksler og eksklusive telefon-lommebøker hos iDeal Of Sweden. Unikt svensk design inspirert av de nyeste motetrendene. Kvalitet, design og funksjon.
Contact info
United States
- idealofsweden.no
1.9
Poor
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order never arrived
My order never arrived, the email requesting for information never got a reply
March 16, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Yoana,
I am sorry to hear about this inconvenience and that you have not heard back from us yet!
You are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com . We will investigate further into this matter and help you in the best way we possibly can!
Best wishes,
iDeal of Sweden
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Terrible customer service
I returned a bracelet bought from Idea of Sweden over 3 months ago and i have still not received my money back, and when i tried to contact them, they never answer me. Very poor costumer service.
March 15, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Aron,
I am sorry to hear about this inconvenience and that you have not heard back from us yet!
You are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com . We will investigate further into this matter and help you in the best way we possibly can!
Best wishes,
iDeal of Sweden
Rask levering
February 15, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Amna,
Thank you very much for your kind review! It makes us so happy to hear that you had a great experience with us.
Hope you are enjoying your new products!
Wish you a nice day,
iDeal of Sweden
I love to collab with you and love all…
I love to collab with you and love all that you guys are doing ❤️
February 3, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Aurora,
That is wonderful to hear dear! Thank you for your lovely review ❤
Best wishes,
iDeal of Sweden
12.points from me😎🎤👍🎶🎉
January 27, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Lasse,
That is wonderful to hear! Thank you for your lovely review 😍
Wish you a nice day,
Ideal of Sweden
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Customer service never response
Customer service never response , deliver take time, difficult to take contact! Many emails and message sent without any response.
Really bad image even product is really nice.
January 17, 2020
Unprompted review
Reply from IDEAL OF SWEDEN
Hi PD,
We are very sorry about the delayed delivery as well as the longer reply time our customer service has had. As they received a high volume of emails, this resulted in a long response time.
We hope that you are satisfied with your products and that you will have a better experience with us next time!
Best wishes,
Ideal of Sweden
Screen protector for iPhone 8
Bought a screen protector for my iPhone 8. When mounting the screen protector the edges did not attach to the phone glass, and a ridge appeared around the outer edges of the phone. Customer service says the edges of the phone is rounded, and the screen protector is not. Ideal of Sweden is not interested in sending a new product, although they have sold me a product that is not compatible to my phone, and does not meet the expectations promised on their pages.
December 22, 2019
Unprompted review
Stay away from this company
Stay away from this company. Not able to deliver as promised combined with horrible customer service.
December 18, 2019
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Olav,
We are terribly sorry for this delivery delay and to keep you waiting on your order for longer than we both expected. We are doing everything in our power to deliver every package as soon as possible.
I would love to further assist you and help you with your order. Please contact me here: reviews@idealofsweden.com
Best regards,
Ideal of Sweden
Very bad
Very bad. My first order was not complete. The second order has never arrived. So not impressed with iDeal of Sweden.
November 26, 2019
Unprompted review
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Beautiful designs and a great…
Beautiful designs and a great nettshopping experience 👍🏽👍🏽👍🏽
November 20, 2019
Unprompted review
Reply from IDEAL OF SWEDEN
Hello,
Thank you for your purchase! I'm very happy to hear you’re satisfied with us.
Wish you a great day!
/Josefine
Fantastic products and fast delivery
October 18, 2019
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Samantha,
Thank you for your review and kind words!
Wish you a lovely day,
/Tuva
The phone case I received
The phone case I received, had a hole in it. I really needed a phone case and could not wait for another 10-12 days for a new case so I kept it. But still, it has a hole in it on the bottom
October 9, 2019
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Zahra,
I'm very sad to hear you're not satisfied.
Please contact me at reviews@idealofsweden.com so I can take a look into this.
Best Regards,
Josefine
I’m delighted with my two new phone…
I’m delighted with my two new phone covers. They fits my phone and it’s almost impossible to take them off, which is great.
September 17, 2019
Unprompted review
Reply from IDEAL OF SWEDEN
Hello Synøve,
Thank you so much for your lovely review! I'm very happy to hear you’re satisfied.
Wish you a nice day!
/Josefine
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Very good quality.
September 14, 2019
Unprompted review
Reply from IDEAL OF SWEDEN
Hello Dace,
Thanks for the review! We are so happy to hear you are satisfied with the quality.
Have a great day!
/Josefine
Design and quality
September 12, 2019
Unprompted review
Reply from IDEAL OF SWEDEN
Hi Eva,
Thank you for the review!
Wish you a great day!
/Josefine
Reply from IDEAL OF SWEDEN
Hej Cecilie,
Tack för din recension!
Önskar dig en fin dag!
/Josefine
God kvalitet og rask levering
July 3, 2019
Unprompted review
Reply from IDEAL OF SWEDEN
Hej Helene,
Tack för din fina review! Så kul att höra att du är nöjd med både kvalitén och leveranstiden.
Ha en fin dag!
/Josefine
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Product was okay
Product was okay. Slow delivery and sending spam mail after registering.
June 12, 2019
Unprompted review
Reply from IDEAL OF SWEDEN
Hello Christian,
Sad to hear you're not completely satisfied with us.
Please contact me at reviews@idealofsweden.com so I can help you further.
Best Regards,
Josefine
Tungvindt å returnere
June 7, 2019
Unprompted review
Reply from IDEAL OF SWEDEN
Hej Irene!
Tack för ditt omdöme!
Vi skulle gärna komma i kontakt med dig, skulle du kunna kontakta oss via reviews@idealofsweden.com.
Ha en fin dag!
//Elliot
Superkvalitet
June 7, 2019
Unprompted review
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