IDEAL OF SWEDEN Reviews 

450
•
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Design is great, BUT quality is nowhere close to the ‘Premium quality’ they promise. My cover was used less than 6 months and no wear and tear on the outside, but the shell just spontaneously bro... See more

Rated 5 out of 5 stars

Fancy iphone cases! I love that their cases are magnetic. It’s perfect with their magnetic grip and magnetic card holder. Very convenient! I lived overseas and shipping to our APO address was only wit... See more

Company replied

Rated 5 out of 5 stars

This is an amazing computer sleeve. My 15” HP laptop - with ten key side - fits perfectly. The cushion enables me to put this into a larger bag with no fear of scratching or dents. The beige is mo... See more

Company replied

Rated 4 out of 5 stars

The photo were deceiving in the wallet case showing the colored magnet cover case but it was black and in small print says that . The cover case doesn’t cover the whole phone I don’t think it protec... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

Shop trendy phone cases & exclusive wallet cases at iDeal Of Sweden. Unique Swedish design inspired by the latest fashion trends. Quality, design, function.


Contact info

3.6

Average

TrustScore 3.5 out of 5

450 reviews

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No recent history of asking for reviews

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3.6

All reviews

(450)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Love my new case and finger hold

Love my new case and finger hold, solid and sexy!

May 6, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Trina,

Thank you for your positive review! We are so happy to hear that you love your new product from us.

Have a great day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Nice products at a good price.

The iPhone case is good looking and it protects the phone really well.

April 30, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Per,

Thanks a lot for the kind words about our designs! It makes us so happy to see that you have taken the time to leave this review ❤

Wishing you a fantastic day!
/IDEAL OF SWEDEN

Rated 5 out of 5 stars

I would never go anywhere but ideal of…

I would never go anywhere but ideal of Sweden for my phone charging needs. Excellent customer service, fast shipping and quality products!

April 28, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Nadine,

Thank you so much for taking the time to write a nice review for us!
It makes us happy to hear that you feel satisfied with your shopping experience.

We wish you a great day!
/IDEAL OF SWEDEN

Rated 1 out of 5 stars

Doesn’t fit iPhone 12 properly moves around inside the case

About 4 weeks after getting the case and I have to get a new one it doesn’t fit the phone in the corner in the left it has a tiny bit of plastic holding it in so it’s always moving around inside the case or falling out, so annoying for the price!! I have an iPhone 12, my last case from here I loved and lasted me for 2 years but this one is such a bad fit!!

April 25, 2021
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Reply from IDEAL OF SWEDEN

Hello,

We are so sad to hear that your product did not fit properly!

We would gladly help you further with this. Please make sure to include your order number and a video of the issue, and email it to us at: reviews@idealofsweden.com.

Best regards,
IDEAL OF SWEDEN

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Rated 1 out of 5 stars

I’ve never had a worse experience with…

I’ve never had a worse experience with an online shop that isn’t renowned in the US. The were unaccommadating on multiple accounts. There is no customer service phone number which makes it so difficult to communicate with the team. And when I emailed they didn’t answer my question directly just repeated what a previous associated had said with a link that wasn’t working - which was so frustrating. The item I bought went on sale 3 days after I ordered it, before I received the package and they wouldn’t honor the sale price for me- instead told me I need to return the item and by it at the sale price, but would have to pay for shipping. Which makes absolutely no sense, it’s just more work on both sides- not to mention I don’t know one other company that would do that during a pandemic and in 2021 when online shopping is so pervasive. And beyond that, they wouldn’t send me a label to return when I said the instructions on the site were inaccurate - they told me the same instructions. Just poor customer service all around. You’re supposed to make it easy for your customers to buy things and make them want to buy, not make it more difficult and make them not want to shop. I could’ve been a very valued customer and I have a horrible taste in my mouth.

April 23, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Dear Gabrielle,

We are very sad to hear you feel disappointed about the experience.

Our campaigns are time-limited, and we can therefore not add a campaign price on an already existing order.
You can read more about this here: https://idealofsweden.zendesk.com/hc/en-us/articles/360002759618-What-are-the-conditions-for-the-campaigns-

We want to apologize if the return instructions have been unclear.
if you have not received the help you require, please contact our Trustpilot team at reviews@idealofsweden.com and we will make sure to help you.

Best regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Exceptional quality.

Exceptional quality. I was hesitant to buy but it surpassed my expectations. It arrived quickly and undamaged. I will definitely be ordering my phone cases from here from now on.

April 23, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Emili,

Thank you for your positive review! I'm very happy to hear that you’re satisfied with your experience with us.

Wish you a great day!
/IDEAL OF SWEDEN

Rated 5 out of 5 stars

😍😍😍

Lovely phone case and amazing quality.

April 23, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Glacy,

Thank you very much for your kind review! We are truly happy to hear that.

Have a wonderful day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

I love this IPhone cover!

I love this IPhone cover! It’s classy and great quality! I love that I could order the ring for the back of it! Will definitely be ordering from this company again!

April 21, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Bonnie,

We are so happy to hear that you are satisfied with your purchase! It means a lot to hear that you appreciate our products and designs.

We wish you a nice day!
/IDEAL OF SWEDEN

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Rated 3 out of 5 stars

I bought 2 wireless chargers

I bought 2 wireless chargers. They don't always work the best. After leaving our phones on them we sometimes come back and they haven't charged at all.

April 21, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Vanessa,

I am sorry to hear that your chargers are not charging properly! We will of course help you and investigate this.

Please record a video of the issue and send it to us at reviews@idealofsweden.com. Please also include your order number and we will be able to review this matter further.

Sincerest regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

I love the phone case I bought

I love the phone case I bought. Truly one of a kind. Thank You. Sweden People.

April 21, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Lorrie,

Thank you for your lovely review! That is wonderful to hear.

Best regards,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

How to ask for an exchange????

I made a mistake and ordered a case for an iPhone 12 Pro Max instead of a 12 Pro. There was no information on how to return for an exchange. I tried the web-set but guidelines were so fuzz I gave up.
I am so disappointed as I have used your cases for years. It just left me with a bad taste.

April 16, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Anna,

I am sorry to hear that you feel dissatisfied!
If there is anything we can do for you, you are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com

Best wishes,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Great iPhone 12 max cover

loved the iPhone cover. it arrived early and is looking cool

April 16, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Francis,

Thank you so much for your lovely review! We are so happy to hear you are satisfied.

Wish you a nice day!
/IDEAL OF SWEDEN

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Rated 5 out of 5 stars

Beautiful Cases!

I have ordered multiple times now from this company and the quality and shipping time is excellent! There products are just as beautiful in person as it is depicted online.

April 16, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Genoveine,

That is truly wonderful to hear! It means so much for us to hear that you have had a great experience and love your products from us. 💛

Have a wonderful day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Great case !

Great case . Quality and appearance. Love it and was a great price

April 15, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Ramona,

Thank you for your 5-star rating!

It means so much for us to hear that you have had a great experience with us.

Have a wonderful day,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

Your distribution company sent wrong product

Your US distribution company sent me the wrong sized iPhone wallet. I have tried to call the company customer service (in Columbus, OH), and no one live answers, just voice mail. I have followed their instructions and have emailed them twice without a response. I am very unhappy about this. As the seller, you should look into it

April 15, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Alan,

I am sorry to hear about the inconvenience!

You are welcome to contact us here: reviews@idealofsweden.com, and we will investigate this further.

Sincerest regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Worth Every Penny

Super stylish and completes your fit :)

April 10, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Dayanne,

Thank you for your positive review! We are glad to hear that you like the product 🌟

Have a nice day,
IDEAL OF SWEDEN

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Rated 5 out of 5 stars

Elegant case style

Fancy iphone cases! I love that their cases are magnetic. It’s perfect with their magnetic grip and magnetic card holder. Very convenient! I lived overseas and shipping to our APO address was only within a week. That’s fast enough compared to our normal 2 weeks shipping from US to Germany! Satisfied :)

April 8, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Jhef,

Thank you so much for taking the time to write a nice review for us!
It makes us happy to hear that you feel satisfied with your shopping experience.

We wish you a great day!
/IDEAL OF SWEDEN

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