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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the quality of the hair, noting its natural feel and appealing styles. Many people appreciate the wide selection of wigs, finding them comfortable and soft, with options for various head sizes and densities. The ordering process is often described as easy and straightforward, with many consumers expressing satisfaction with their purchases. However, some customers have experienced issues with orders and delivery, including long waiting times and receiving wigs that did not match the website's descriptions or photos. There have also been concerns about the accuracy of wig density and color, with a few people reporting that the product received was different from what was advertised.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers express satisfaction, praising the quality,... See more

Order

Users describe ambiguous interactions with order. Many customers report significant issues, such as receiving... See more

Quality

Consumers find quality to be ambiguous, with many praising the high quality of wigs, describing them as... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some consumers reported fast shipping and... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the site and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just a few things ..... I don't like the "density" charge. I do understand that your wigs are human hair, but why not make them substantial enough that that additional cost is not needed. I have been... See more

Rated 4 out of 5 stars

This is my 2nd order. The 1st one was great. The one I made this evening was a little confusing. I was applying for Paypal pay later and I think I did but I ended up ordering the same wig 3xs!! I had... See more

Rated 5 out of 5 stars

I’ve been thinking about this purchase for awhile. I finally decided to make the purchase. I hope it is equally satisfying as my last curly style purchase. I loved my last purchase. The hair quality... See more


Company details

  1. Hair Product Store
  2. Hair Extensions Supplier
  3. Wig Shop

Written by the company

We are IDefinewig, a customer-focused brand dedicated to delivering high-quality, affordable human hair wigs worldwide. We specialize in 100% unprocessed virgin human hair products designed to provide a natural look, realistic hairline, and long-lasting durability. As a direct-to-consumer company, we operate our own factories and supply chain, allowing us to offer premium wigs at competitive prices without compromising quality. Our products are versatile—customers can style, dye, or customize them freely to match their personal preferences and occasions. We are committed to authenticity and transparency: all product images and reviews reflect real customer experiences. With a strong focus on service, we provide hassle-free returns, responsive support, and reliable global shipping. At IDefinewig, our mission is simple: to empower every customer with beautiful, natural-looking wigs that enhance confidence while delivering exceptional value and a seamless shopping experience.


Contact info

3.8

Great

TrustScore 4 out of 5

591 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Beautiful Wig

I like the selection of hair that you have. The checking out at the end is a little different. I was a little confused about the cost . it says one price but charges you a different price . The hair was $109 but because I want different length of 16” it is now +$90.00. So if I wanted the model still it not the price shown. It is really weird of it is done..

December 27, 2025
Unprompted review
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Rated 5 out of 5 stars

The video pulled me in!

I was looking for a blonde wig, the one I saw on your site was calling my name! It was just the right color, not too curly, and the perfect length. I've never bought from your company before yet, from the reviews I've read, and the other wigs I have my eyes on, I'm expecting to buy more wigs in the future!

December 21, 2025
Unprompted review
Rated 4 out of 5 stars

Everything was fine except when I did…

Everything was fine except when I did find the wig I was looking for which is what I just purchased. There wasn’t a full view like the others the back the front side. I ordered it anyway and I’m just hoping that it look as good as the front view.

December 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Ordered first wig

I just ordered my first wig. The ordering process was easy. Description of wig style seems to be accurate...when I receive it, will provide at that time.

December 13, 2025
Unprompted review
Rated 1 out of 5 stars

Wig disappointment

The wig is supposed to be 180 density but it looks like i had cancer and hair is growing back. Sooo thin. Sooo disappointed. I m too embarrassed to put a pic of me with it on. Shameful. Never again.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Falsified advertising

This company is falsifying advertisements, I have tried ordering several wigs and have yet to receive what they advertise, once you get your purchase even if they sent the wrong wig you will have to pay to send back. I would not take a chance using this company and the wigs are not cheap.

December 11, 2025
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Rated 4 out of 5 stars

Not curly

I received and product and wanted to return it, so they gave me a few choices which I agreed to which one I felt fair.

December 5, 2025
Unprompted review
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Rated 5 out of 5 stars

New Wig to Try

Well, I've been bald now almost 10 years and I HAVE not been able to find a wig that I like in my price range that fit my head. When I was wearing wigs in the past, they were always too big and then the styles were horrible. So I started looking again and see that you all offer small size wigs. I am hoping it works and does not poof out in the back giving me that alien head look. We shall see

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Misleading photos the colour and …

Misleading photos the colour and density of the wig and overall look of the wig i received did not match the product photos.
Poor quality lace. Worst I’ve ever seen. And don’t get me started with Customer service. I’ve been on communication with them for days describing how disappointed I was with their products. All they told me was take it to a stylist to make it for me. They should definitely include that at the description so you can have extra money for the stylist. The wig was definitely not wear and go as stated.
Horrible experience. Never buying from them again.

November 2, 2025
Unprompted review

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