Ideon Packaging Reviews 341

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

We ordered one bottle and cap online because they don't send out samples. When we received the order the cap didn't fit the bottle and I presume this was my error. It would be more suitable if when pl... See more

Rated 5 out of 5 stars

Ideon are tried and trusted by my company.Quality products and fast delivery.Repeat customer forever

Rated 5 out of 5 stars

Efficient and easy from ordering to delivery. Even when things don’t go quite right a customer care team are there via email and are quickly and reasonably. We had some jars unfortunately smashed dur... See more

Rated 5 out of 5 stars

I ordered numerous types of bottles for my New Home. They came well packaging/ protected (as some were glass), really good condition. I was looking for ages on other websites for general plastic bottl... See more

Company details

  1. Packaging Supply Store

Information provided by various external sources

Ideon - plastic and glass packaging supplier. We supply plastic bottles, glass bottles, jars and more. Direct from stock with no minimum order requirements.


Contact info

  • Halton Street, SK14 2NY, Hyde, United Kingdom

  • ideon.co.uk

4.4

Excellent

TrustScore 4.5 out of 5

341 reviews

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Rated 4 out of 5 stars

Customer Service Is Key

We ordered one bottle and cap online because they don't send out samples. When we received the order the cap didn't fit the bottle and I presume this was my error. It would be more suitable if when placing an order online, if you order a non-compatible lid it should flag it up before you checkout. No one has called to check if our order was ok, or even to find out if the bottle and cap was suitable, or to suggest an alternative. There is no customer service in this regard. The order was shipped quickly, and received as expected. When I asked for an alternative via email I received a response, "we do not have white bottle but have natural bottle in the link", But this didn't help me much as I didn't want to receive another bottle with non-compatible lid.

January 24, 2024
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Rated 5 out of 5 stars

Second Order

My second order with this company of 20 x 30ml clear plastic bottles, with caps. I keep small beads in them for my embroidery, for which they are perfect. I ordered a further 20 because I have been using a lot of beads, all different colours, so I want to keep each colour separate. I am sure I shall be ordering more in due course! Thank you very much.

October 27, 2023
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Rated 5 out of 5 stars

Perhaps a tad pricey delivery

Reliable service and good and efficient tracking delivery.
Perhaps £12.00 delivery for an order costing £24.00 it is a little pricey.
I understand transport costs have gone up substantially but, if there was a way of bringing down the carriage cost… perhaps by grouping up more deliveries?
You would appreciate that 50% more added to goods price is rather stiff.

Kind regards
Santo

August 28, 2023
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