been on the phone for pretty much all of it since march, iphone 12, nothing special. the app doesnt get hot the way some did and it keeps the connection on the subway going between stops, which is usu... See more
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KYC with selfie was where it began: support email approved the file with Mastercard but the account marked it rejected. Transaction log gave no clear reason while lunch went cold.
Ended up walking my brother thru how the wagering works while he was stuck in traffic on the phone. Bonus funds and real cash are kept in different buckets, the wagering counter only pulls from t... See more
The problem started at Free spins on Starburst: the active bonus at Tue 10:48 showed bonus balance, not the same as the promo banner. Lobby notice hid the failed payment note before I closed the tab.
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KYC upload on older Chrome browser
KYC upload on older Chrome browser: the cashier button after request #65949 sat behind the phone keyboard. Email update stayed stuck without a useful note.
After a short session
After a short session, table games barely counted towards wagering. I would have accepted a clear explanation, but none appeared
Payment page was cluttered once again
Friday evening I opened live chat queue…
Friday evening I opened live chat queue 20; queue position reset from my account page and threw me into the lobby. Mobile page made the KYC wait hard to follow before I closed the tab.
No thanks
No thanks, One short session left me with a missing round and a support queue and support did not explain it:/
Monday night
Monday night, Wagering page #59969 — cashback was in the banner on the account page, then zero in the cashier. KYC status gave the same old reason before I closed the laptop.
Played here 14 months
Played here 14 months, the payout side has got slower every quarter.
KYC with card screenshot went wrong…
KYC with card screenshot went wrong first: address proof appeared on older Chrome browser only after I requested payout. KYC status clashed with live chat before I closed the tab
jackpot slots vanished from the app
Played a slot with the phone nearly…
Played a slot with the phone nearly dead and it froze mid-round. Reopened it, the spin was there but the balnce took ages to catch up. Sorted itself out, but not a nice moment.
My experience was fine at first
My experience was fine at first. Then the cashback excluded most of my play, and the rest of the session became a hassle.
Search found Live Roulette
Search found Live Roulette, but the provider filter removed it from the same results page. I thought I had misread it until I tried on laptop. The detail mattered because the balance had changed.
Jammin' Jars froze while dinner cooked…
Jammin' Jars froze while dinner cooked and I lost the round, balance lagged behind
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