iDropped It Reviews 

232
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

An excellent service. Jim was very friendly and professional. Our students were very interested in what he was doing and he gave them a demonstration and answered their endless questions! He went abov... See more

Rated 3 out of 5 stars

Service was brilliant and technician was friendly however I don't feel the screens are of a superior quality. I had them return and replace the glass within a few days after it became unresponsive. Si... See more

Rated 4 out of 5 stars

As far as quality of repair goes, iDropped it was immaculate. I had the charging port repaired on my iPhone 5 and never had another problem with it. iDropped it could benefit from better communication... See more

Rated 5 out of 5 stars

I can highly recommend this company's products & service. iPad smashed screen replaced at a price significantly cheaper than via Apple store. iPad now working perfectly again. Thank you idroppedit

Company replied

Company details

  1. Phone Repair Service
  2. Computer Accessories Store
  3. Computer Repair Service
  4. Data Recovery Service
  5. Electrical Repair Shop
  6. Electronics Store
  7. Internet Service Provider

Information provided by various external sources

iDropped It is the leading Australian repairer of phones and mobile devices. Repairing devices from all over the country, iDropped It operates a network of on-site technicians as well as mail-in and drop in services at Newsagents in regional areas.


Contact info

4.2

Great

TrustScore 4 out of 5

232 reviews

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4.2

All reviews

(232)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Would NOT recommend this service.

I am very disappointed in this service.
My phone only lasted a few days after I got it back before the screen broke. I had not dropped it again, but there were now lines through the screen, rendering the touch screen useless. I had to spend an additional hundred or so dollars getting it repaired again, this time through a different, local, IT service. I can not confirm if it is true, but that IT service informed me that the new screen, that had now broken, was fake.

August 19, 2018
Unprompted review
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Rated 5 out of 5 stars

Prompt & Effective

Prompt, polite and effective. And I didn’t have to go anywhere, they came to me! Highly recommended.

August 17, 2018
Unprompted review
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Rated 5 out of 5 stars

I would recommend this service to any…

I would recommend this service to any and everybody - after experiencing a problem with the fixing of the screen and phone this company was taken over by the best people I have done business with !!
the service was EXCLLENT , fast and it did not sound as if anything was a effort or impossible to accomplish.
Thank you for your great service I will recommend you and use you again in the future

August 17, 2018
Unprompted review
Rated 5 out of 5 stars

Great Service

Thanks for a quick, convenient and professional ipad repair. Love that you could come to me, no hassle and the technician was absolutely lovely to deal with. Thanks a million

August 16, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Fast, efficient and I've never had a problem with any of the repairs (we've repaired two apple devices). They come to you and before you know it your device is ready to go. I would only go to iDropped It for any of my device repairs. Highly recommended.

August 16, 2018
Unprompted review
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Rated 5 out of 5 stars

Fantastic service

Fantastic service, Apple told me I needed to buy a new phone and I’ve lost my data forever which I foolishly had not backed up.. a friend recommended I dropped it so I gave them a go.. within 2 days they had my phone up and running and all my precious photos still intact! Thanks guys!

August 16, 2018
Unprompted review
Rated 5 out of 5 stars

I dropped it are the best company I’ve…

I dropped it are the best company I’ve dealt with ever about anything! They are fair and decent and their prices can’t be beaten. Also the staff are engaging and friendly. I will be using them for the rest of my life!

August 15, 2018
Unprompted review
Rated 1 out of 5 stars

Fake replacement screens?

My friend and I got our phones fixed by iDropped It but her phone screen broke again soon after. She took it to a local and reputable IT service who told her the screen installed by iDropped It was not a genuine Apple replacement part. If this is true it is unacceptable given the cost of the replacement by iDropped It and the failure to openly disclose this on their website.

August 15, 2018
Unprompted review
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Rated 5 out of 5 stars

Thank you!

Excellent service, flawless repair & fast return. I would definitely recommend this company.

August 15, 2018
Unprompted review

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