I got my package as I ordered it, it's perfectly functional for the purpose I got it for and any damage was minor and easily fixed. for reference I got a ps4 version of Minecraft and it was a bit of m... See more
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Review summary
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Never have a bad experience buying from cex. The only reason I don't give 5 stars is excessive postage costs. Even more when multiple items are shipped from the same store and they don't combine posta... See more
Delivery was very quick, chromebook arrived less than 24 hours after placing the order which I was very impressed with! My only complaint would be that it didn’t come with a charger and it didn’t say... See more
well packaged - speedy delivery -in early stages- so still trying out the equipment purchase - 5 year warranty adds peace of mind
Company details
Written by the company
CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity. To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/support
Buy with Trust at CeX
Written by the company
- 5 Year Warranty on Everything!
- Enjoy the security of a 5-year warranty on the widest range of games and consoles, phones, electronics, computers and much more.
Contact info
4.0
Great
44K reviews
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100%
Bang on, 100%. Was a bit worried when only two of 3 items arrived.
But I was assured everything was OK, as items ship from different locations. Sure enough it arrived two days later. Will be back.
April 12, 2026
It was very quick delivery
It was very quick delivery.
Cheaper than driving to the city
April 13, 2026
Great Shop Staff and Online Experience
The staff in the shop in Arklow were so helpful, but we bought the wrong game. As they didn't have the one we wanted, I was given a voucher to order it online. It was so easy and came really quickly. Thank you so much
April 12, 2026
Great quality and easy process
Condition of phone, very good.
Delivery on time.
Purchase process painless.
👍
March 29, 2026
May use AI-assist with repliesRead more
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Games with scratches on them
Some games with alot of scratches on them. Could do with cleaning them before selling them.
April 9, 2026
Reply from CeX/Webuy - Ireland
Dear Joe,
Thank you for your review.
We’re sorry to hear that some of the games you received did not meet your expectations.
As we deal in used goods, the products we buy/sell may come with signs of use and wear. In the case of optical media, we don’t buy warped, cracked or chipped discs. Minor scratches are acceptable on Games and Blu-rays as long as they play. Additionally, CeX offers a 5-year warranty on all items purchased from CeX stores or webuy.com except consumables (removable batteries and projector bulbs).
If you experience any issues with the games you received, you may return them in accordance with our return policy here: https://tinyurl.com/5n886r4m. We’ll be happy to assist you further and resolve the matter.
I hope this clarifies things. Should you need any additional assistance, please feel free to contact us via our support page, and we’ll be glad to help.
Regards,
Rahul
Fast delivery
Fast delivery. Pokemon ganes works perfectly. It is just what i was finding.
April 11, 2026
Item not as described
Item not as described, discoloration to strap and watch casing -would not put in classification advertised
March 28, 2026
Reply from CeX/Webuy - Ireland
Dear Anne,
Thank you for your review.
I’m sorry to hear that the product you received did not meet your expectations.
As we deal in pre-owned items, products may show signs of usage and wear depending on their assigned grade. Based on our records, the item you purchased is classified as Grade “B.” This means it may exhibit some signs of use or slight discolouration, while still being in overall good condition as per our grading standards.
You can review our grading policy here: https://tinyurl.com/3kxtzkjn
I hope this clarifies things. If you need any further assistance, please feel free to reach out through our support page, and we’ll be happy to help.
Kind regards,
Rahul
Quick delivery and phone is as…
Quick delivery and phone is as described. Excellent condition
March 28, 2026
Buying a used electronic with 5 year…
Buying a used electronic with 5 year warranty. Perfect
March 28, 2026
The items arrived in a plastic bag
The items arrived in a plastic bag. No protection at all for the Dyson parts which are fragile
March 27, 2026
Reply from CeX/Webuy - Ireland
Hi,
Thank you for your review.
We take great care to ensure all orders are delivered in the best possible condition, and online purchases are securely packaged before dispatch in accordance with our operating guidlines.
We’re sorry to hear that your recent order did not meet your expectations. Your feedback has been shared with the relevant team for internal review.
If you need any further assistance with the said order, please feel free to reach out via our support page, and we’ll be happy to help.
Regards,
Rahul
Ordered two ipads
Ordered two ipads for my grand kids that were both labelled as good condition and very happy with the purchase, great buy.
April 10, 2026
One of the items I ordered came without a part that is important
One of the items I bought came without packaging and one of them was damaged, also some items said they were in stock but it was cancelled as they didn't have any in stock.
April 10, 2026
Reply from CeX/Webuy - Ireland
Dear Odhran,
Thank you for your review.
As we deal in used goods, I'm afriad, we do not guarantee an original packaging/box will be included with each item we sell in case it is not graded as A/Mint/boxed. For more information, please refer to our grading policy here - https://tinyurl.com/yhknzp9h.
Further, I'm very sorry that we could not fulfil certain items from your order, and I apologise for the inconvenience caused to you.
As CeX does not have a centralised warehouse, the stock is sourced from various CeX stores across the region. Thus, in instances such as yours, before the online order is processed, it may be noticed that products may be sold in the store, assigned to another online order or may not be in a condition to be dispatched.
The next time you place an order with CeX you may include the same item(s)again, along with the other items, if available in stock.
Further, I'm sorry to learn that one of the items received by you was damaged.
To review this further, I've sent an email to your registered ID requesting additional information. Please check your Spam/junk folder in case you do not receive an email in your inbox.
Regards,
Rahul
Great headphones at a good value
I received the headphones in almost perfect condition — the exterior and functionality were spot‑on and exactly as described. My only critique is that the headphones should have been cleaned more thoroughly prior to dispatch, as this would have elevated the experience from great to exceptional. Still, very satisfied overall.
March 27, 2026
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