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Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the cameras, finding them easy to set up and install, with good picture quality and effective solar charging. Reviewers appreciate features like night vision, motion-sensitive spotlights, and the absence of subscription fees, making them a good value. The user experience is generally positive, with many finding the app software helpful and informative. However, some people were dissatisfied with the product quality, citing issues like doorbells needing frequent recharges, cameras failing within a year, or motion sensors not working effectively. There are also mixed opinions on customer service, with some experiencing responsive and helpful support, while others report being ignored, having difficulty with returns, or facing unhelpful responses regarding faulty items. Additionally, some customers noted delays in camera reaction times and difficulties with signal quality in certain areas.

What people talk about most

Product

Users describe ambiguous interactions with product, with many praising the quality, ease of setup, and... See more

Quality

People report ambiguous experiences with quality, with many reviewers expressing satisfaction with the... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing significant dissatisfaction.... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the products easy to install and... See more

Response time

Reviewers highlight ambiguous aspects of response time, with many customers reporting slow or no responses to... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Doorbell not great, needs recharge very frequently and often goes out of sync with the receiver meaning we miss a lot of people at the door. I've recently tried a reset and it no longer seems to con... See more

Rated 4 out of 5 stars

Really pleased with the camera. I had a parcel stolen from my doorstep a couple of weeks ago, so needed to do something to increase security. A camera seemed the ideal way to go. It's now in positi... See more

Rated 4 out of 5 stars

I bought 2 cameras. So far, happy with the purchases, Using solar power to charge the batteries, this is good, Not sure if they work well in cold winter when it drops to -10C. I have set the wi... See more

Rated 4 out of 5 stars

I bought directly from Iegeek rather than Amazon. I received my order quickly and it was well packaged. I am impressed by this CCTV camera. Initially I got confused with the set up, but it proved rela... See more


Company details

  1. Security Equipment Store

Written by the company

ieGeek has been in the business of designing, manufacturing, and selling security system devices since 2016. ieGeek is on a mission to create a safer and worry-free lifestyle by delivering security products that are easy to use. Safe & secure living is our top priority. When you choose ieGeek, you benefit not only from the latest generation of cameras, but also your data privacy is guaranteed. Your home is a private place to which you want no one other than yourself to have access. We are therefore committed to offering you the level of security your trust deserves.


Contact info

3.3

Average

TrustScore 3.5 out of 5

634 reviews

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1-star

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Doorbell is great had it over a year…

Doorbell is great had it over a year now, battery lasts quite well but it depends what settings you have and the length of recording affects this, I have mine on record length 30 seconds and I often look at the camera on the phone just to be nosey if I hear loud noise in the street, I charge my battery once every three weeks on average sometimes once a month.

Using a memory card I can record up to 30 seconds automatically of video per alarm or manual recording for as long as you want, but having it at this setting uses a lot of battery you would probably be charging once a fortnight.

I use the 30 seconds and it works well, my only complaints would be the quality of my voice coming through on the speaker on the doorbell not very clear but understandable I get asked to repeat what is said often, the microphone I can hear clearly what people are saying as long as they are no further than 2 meters away then the audio breaks up badly, the other grumble would be the free could storage 5 seconds is useless. The camera also has an siren function that is very loud and would scare anyone in your garden at night if not give them a heart attack.

The camera also can use colour at night as well as infrared, if you have good lighting outside colour works great, the streetlight is outside my gate and I can use colour at night it picks up everything.

Can't understand why some reviews are poor for this device mine has worked flawlessly for that past 12 months for cost it's ok, battery is still strong with no power drop and I would recommend this to anyone as a very cheap and great alternative to a Ring doorbell.

My only other complaint is that the camera will not show you the video you wish to view at times? It will load a previous video or even ones that you have deleted from the memory card very strange behaviour, never experienced this on any device before.

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

4 security cams just perfect

I own 4 security cams - 3 outdoor 5MP wifi solar operated and 1 indoor camera. Not only am I super happy with the product, but as well as the service.
The cameras work 24x7, day and night, bright visibility during night up to 10m and even more, charged by solar panels so you dont have to worry for charging it, they work just perfectly, alerts only when it is a real alert, no fake alerts.
I also use it to communicate remotely ith some package delivery people when not at home, because the sound and two way communication just works great!
Also very happy with the support, fast and helpful.

Jean Paul
Belgium

November 13, 2025
Unprompted review
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Rated 1 out of 5 stars

Works for a week

Bought this from ebay from the official store -ieGeek Wireless Outdoor Solar Security Camera 2K Home WiFi Battery CCTV System:
They contacted me for a positive review straight away, which after setting up i did. MISTAKE. Within a week it gave no push notifications and wouldnt store on the memory card.
Returned but didnt get any response.
Had to get ebay involved to refund.

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

We have purchased a couple of these…

We have purchased a couple of these outside cameras for the front of our home and we have had issues ongoing one camera after charging won’t turn back on we asked for help on the settings function so we completed all the issues with photos and the ongoing reply’s are can you send more information which is impossible so it must be automated response which is useless for customer who need help

October 18, 2025
Unprompted review
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Rated 4 out of 5 stars

Concerning my review from Oct 2nd

Concerning my review from Oct. 2nd. Since then the company has reached out to me and made everything right and apologized for it all. As far as the camera itself goes it is a good product. It is easy to set up and works as advertised.

October 10, 2025
Unprompted review
Rated 4 out of 5 stars

Refund authorised

Hi everyone,refund has been issued by Amazon 30% after camera failed on authorisation of iegeek I think.but waiting for refund to appear in the bank

October 7, 2025
Unprompted review
Rated 3 out of 5 stars

Doorbell not great

Doorbell not great, needs recharge very frequently and often goes out of sync with the receiver meaning we miss a lot of people at the door. I've recently tried a reset and it no longer seems to connect properly. Had it for a year.

Customer service is good - updating my review slightly as they have been attentive in trying to help resolve the issue which is appreciated.

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company, tell lies, will not give refund through company item was bought from, want to do so through p appal, which they say they do not do if not purchased through them , IeGeek lied stating they do not sell through Amazon, load of lies there are loads o& thei4 items on there, won’t allow review, wonder why, , do not buy from them , Ihave now had replies after putting on trustpilot and received a refund. Thank you trustpilot

October 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Always much cheaper and trustworthy!

Always much cheaper and trustworthy! As soon as this 2015 Mac goes, I will get another from him. I also get doodads there, like phone covers, screen covers. I was going to buy and install myself and it was still much less expensive. He just installed it. The labor was free. You always get more than you pay for here.

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

Are you serious about this

Are you serious about this. I didn’t get what I ordered and payed for. I emailed you 4 times with no response. The charge has been turned over to my credit card company as a dispute. Geeeze!!! Get real!!!!

September 25, 2025
Rated 1 out of 5 stars

Are they mis-selling the ie92

Are they mis-selling the ie92? or do support@iegeek simply dont know or care?

The spec on their web page says it supports ONVIF and has remote access via PC.

But their support at iegeek, say that it neither supports ONVIF and is not accessible via PC.

September 30, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scandalous with your new…

Absolute scandalous with your new update charging customers for video viewing after 6 seconds of an activity alert. I’ve been a customer for a couple of years now and already paying for Ai alerts now your adding this charge. Absolutely shocking and will definitely looking for an alternative I’ve already cancelled my Ai. Shame on yous money grabbing *****

September 27, 2025
Unprompted review
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Rated 3 out of 5 stars

This is my 3rd camera

This is my 3rd camera. The work great with clear picture. I noticed this use an all plastic connector plate instead of steel like the others. We will see how long it lasts.

September 18, 2025
Rated 5 out of 5 stars

iegeek cam.whats not to like…

iegeek cam.whats not to like £45.battery & solar.can speak & hear.spot light,which is motion sensitive or you can manually put the light on.can move camera around.ringing alarm to your phone when motion triggered you can set that timer to like say between 10pm & 5 30am.(whist your in bed)can set it to 30second record when triggered.no subscription fee.

September 20, 2025
Unprompted review

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