ieGeek Reviews 634

I bought two cameras they work fantastic and easy to use.
But most important is the customer department , they help you wonderful,assist and make good suggestions . It is one of the best customer department I have ever met.
If you want a camera this is the company to buy from.

I bought 2 cameras. So far, happy with the purchases, Using solar power to charge the batteries, this is good,

Not sure if they work well in cold winter when it drops to -10C.

I have set the wider areas to have the alarm when someone walks into that area, but I found that the cameras do not catch that until the person walks closed to the camera and sometimes even not able to catch, so no alarm at all. Hope this can improve soon.

I bought directly from Iegeek rather than Amazon. I received my order quickly and it was well packaged. I am impressed by this CCTV camera. Initially I got confused with the set up, but it proved relatively easy in the end. Easy to pick up operation techniques, but I did have to contact customer services, who were responsive and helpful. I wanted to unsubscribe to cloud services because I only wanted to use an SD card, but I had to ask for this to be done by providing my camera's serial number. It would be better though if the abbreviations and operations were explained in more detail on the basic instruction booklet because in my opinion it didn't cover enough this was one of the reasons why I contacted customer services for help. I now have the camera up and running productively. Overall, I'm happy I purchased this and with the customer service support I received.

We had a few problems with our outside camera but the customer support team were excellent. I can only describe it as good old fashioned customer service. Our camera is now working perfectly and couldn’t be happier with it.

Easy to purchase, quick shipping, quality items.

Avoid at all costs.
I have had multiple camera for just over a year and have had to repeatedly contathe company because it doesn't pick up movement outside. I have altered the settings, as advised but no different, it probably works %70 of the time.e if that. The last 2 months that battery has been running out in under 2 weeks. Despite numerous emails and more instructions on settings and pictures of the camera, and also requesting a refund, they have now offered me 30% refund. That's it, 30%. Im disabled and moved because of domestic abuse, I need a security camera. The camera will go back to China for repairs so that tells me they are just a seller in the uk, they don't repair or make the camera. Do avoid this company, you aren't protected price wise despite the product being faulty. The camera's are awful and basically pointless!

Great customer service. They made sure the part I needed matched what I had.

The camera was received here in good shape. Thank you. Stellar job!

Dreadful cameras and support, buy Tapo much better.
I bought two Igeek cameras about a year ago and the batteries now only last about 6 weeks not 6 months as advertised, I contacted customer support and they said that this was acceptable.
Moral of the story: DONT BUY IGEEK.
BUY TAPO, FAR SUPERIOR.

It was fine. Everything went as expected

The camera works perfectly, I have the ones that charge with solar panel, image is clear, even in the night time. I had a problem with one of them, it wasn't charging properly and Iegeek sent a new one in couple of days. I recommend this camera, is very good for the price paid.

Convenient and easy setup and fast delivery.

Appaling after sales service. They take ages to reply and then stall saying they can’t see the pictures you sent them and requesting videos of the problem. My camera won’t charge - what’s the point of a video! It’s all meant to put you off. The products are good, I wanted to buy direct but my advice is DO NOT BUY DIRECT FROM ieGeek, buy from Amazon

I am amazed by the camera quality, easy to use app, and how easy the installation is. Would definitely recommend over any other solar cameras on the market.

I ordered and received the product just fine but it had the wrong plug on the end of the cord.

The solar panel is not compatible with my ieGeek ZY-C2 :(

I had an issue with my ZY-C2 camera, it wouldn't charge. After contacting customer support, they suggested a couple of possible remedies. But after that didn't correct my issue, they offered to replace camera ( warranty). At no cost to me they shipped me a new camera. My experience with the customer service people was very good.

Haven’t set them up yet but the quality looks great and they arrived sooner than expected.

Got the new outdoor camera Thursday, get it plugged in to charge the recommended amount of them, Friday try to turn the camera on and it will not power on. I have tried to contact someone and all you can do is send a email…mind you I guess no one works on the weeks. Now they want a video!! A video of what? A camera that doesn’t work. I just want my money back or a camera that will work!!