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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the clear and well-illustrated instructions and guides, which are often highlighted as being precise and helpful for successful repairs. Many people found the prices affordable and appreciated the professional packaging and quick delivery of parts. The quality of the tools provided is also frequently mentioned as excellent, contributing to a smooth repair process. However, some people were dissatisfied with the product quality, particularly regarding replacement batteries, noting that some did not last long or perform as well as original parts. There were also occasional issues with product fit, such as screw holes not aligning or battery casings being off. A few customers experienced problems with delivery services, including unexpected additional charges or delays, and some found certain repair kits to be unhelpful or incomplete.

What people talk about most

Product

Clients share ambiguous opinions on product quality and functionality. Many reviewers praise the fast... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the high quality of certain... See more

Instructions

Reviewers express satisfaction with the provided instructions. Many customers found the step-by-step guides,... See more

Price

Customers had ambiguous experiences with price. Many reviewers expressed frustration with unexpected... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many consumers praise the fast... See more

Based on these reviews

Rated 4 out of 5 stars

Decided to order a replacement battery to give new life to my Pixel6a. The process was very clear and by taking it slow and steady the repair went great. The written guide with pictures from IFixit wa... See more

Rated 4 out of 5 stars

The product and online instructions were great! The adhesive on the battery was so challenging to remove. The tip of the bottle of adhesive remover they sent us was not small enough get it where nee... See more

Rated 4 out of 5 stars

The battery is fine, well packed and fits my iPhone model, however, it seems to be priced, about 30-40% more comparing to Amazon. I was trying to cancel the order within a few of hours after placed th... See more

Rated 4 out of 5 stars

This is the second battery I've purchased for my Macbook Pro 2012. The battery lasts about a year before it gets the "service recommended" message again and starts draining pretty quickly. At this poi... See more


3.9

Great

TrustScore 4 out of 5

2K reviews

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Rated 5 out of 5 stars

Great Company

Great quality tools, with lifetime warranty.
Easily replaced without any hassle. Great how to guides for diy repairs and for professionals. Help the world become more repair and reuse friendly supporting the environment and reducing waste.

May 31, 2025
Unprompted review
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Rated 5 out of 5 stars

A+ service. This is why I use and trust these guys' things.

A+ service. This is why I use and trust these guys' things.
I contacted their customer support about a screwdriver bit that has randomly started to rust. After a bit of back and fourth (partly due me mistakenly contacting their EU store and not the US store. I do wish they would clarify which branch ships to where, though), they sent out the replacements. They arrived after merely a week, and came with two replacement bits (so I wouldn't have to reach out if it happens again with this bit), and some iFixit stickers for free! I love these so much I stuck them on everything I have to spread the message they're preaching! If you can't repair it - you don't own it.
This experience aside, their customer support has always been A tier and so have their toolkit. I personally have been using their Pro Tech Toolkit since 2018, and it is by far the best purchase I've ever made. They know to stand behind their lifetime guaranty.

TLDR - This is the go to place for parts, repair kits and guides, and the customer support is A tier.

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

iFixit uses UPS

iFixit uses UPS. UPS is the worst delivery company in the world. I ordered a battery and paid for delivery and UPS did not deliver it. Please, iFixit, use someone else to deliver. UPS is giving you a bad name.

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Success!

Brought my Pixel 6 back to life =) Fix Kit tools were perfect for the the job and the metal spudger will now serve as my Gom Jabbar. Only trouble was the battery cable came stuck at an awkward angle under the blue film on the new battery. Didn't seem like it was supposed to be packaged that way and gave me a bit of a fright when I unboxed it -however it seems to be working fine since the install. Otherwise everything was 100% good!

May 16, 2025
Unprompted review
Rated 4 out of 5 stars

The product and online instructions were effective.

The product and online instructions were great! The adhesive on the battery was so challenging to remove. The tip of the bottle of adhesive remover they sent us was not small enough get it where needed though, hence dropping this by a star.

Also, I know "reversing" the directions after the battery was in place makes sense, but some direction and pro tips on how to get the bottom back on would have been helpful~

May 11, 2025
Unprompted review
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Rated 5 out of 5 stars

My iPad wasn’t charging

My iPad wasn’t charging. I went
to my nearest Walmart which had and iFix it. The technician operator looked at the charging port and used a needle nose tweezer, removed a bit of debris in under 5 seconds cleaning the port. When asked the charge he said none. iFix it is wonderful. I have been telling everyone about it.

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good! Bought this after a terrible experience with a battery purchase from Amazon. The thing would not fit in the connector, so I wanted to find a quality part. After having gladly used iFixit tools (that I heard about from TronicsFix), I browsed the site for a battery, and I found a genuine part instantly. It fits perfectly in my tablet and connected with a snap. After charging it fully, I played the system with no issues and not even one bar of power lost after an hour of play. Very satisfied so far!

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

First time using Ifix it

First time using Ifix it, my phone needed a new charging port. Steven repaired yhe phone within a few hours, as good as new and for a reasonable price. Would recommend ifix it for phone repair

April 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Really good experience

Really good experience, my charging point for my phone had broken and even though it was an old model, the lads at IFix really came through, I needed it for work then next day, so they got some one to come in to get it fixed for me same day only had to wait like 10 mins, Tareeq it was a pleasure, I will be back if I have any other problems and I would also recommend this shop to anyone and everyone

April 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. No questions asked about the product that they were going to replace. Sent me a brand new kit because they couldn’t replace the one piece that was broken.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

New battery who dis?

I ordered a new battery and tools to fix my older A1989 2019 MacBook Pro. Everything worked great and the guide was super helpful. Will definitely buy parts here again.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

gud tool

tool is nice, screwdriver does in fact do its job and screws screws. Idk what the rest do but they look nice, Jimmy especially. 10/10 would contribute to repair tutorials

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

2019 Razer Blade 15 advanced battery replacement

The battery fit perfect, and the installation was smooth and quick. Its performing like new and all of my heating issues have gone away. The quality of the battery and connection hardware seem better than the original battery. I would buy again without a doubt.

March 29, 2025
Unprompted review
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