iGarden Reviews 

145
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

OMG, what a game changer! I received my unit today, and I was absolutely blown away by its power. At speed level 4, I could barely keep up! I’m in my 50s, and this is going to make my daily... See more

Rated 5 out of 5 stars

I have two products form this company. The swim jet is amazing and costumer support at the beginning was top notch. I also have a vacuum and although there have been issues costumer support has been p... See more

Rated 5 out of 5 stars

I used my IGarden Jet X one time, and it is really good! I’m not a competitive swimmer, I bought it because I need to do cardiovascular exercise to lower cholesterol and triglycerides and I like to sw... See more

Rated 4 out of 5 stars

The swim jet X30 is actually a really awesome product. I like the speed options. If you are a competitive swimmer I don't think it will be for you, but if you just enjoy swimming in a smaller pool t... See more

Company details

Written by the company

Welcome to iGarden, where advanced technology meets outdoor living. We are dedicated to simplifying backyard and pool maintenance through intelligent, self-managing systems. Specializing in autonomous outdoor solutions—including our cutting-edge AI-powered robotic pool cleaners, smart lawn mowers, and premium swim jets—we help homeowners eliminate the hassle of manual upkeep and maximize their backyard enjoyment. Driven by innovation, reliability, and real-time smart control, iGarden brings premium efficiency right to your fingertips. We are committed to delivering top-tier product quality and responsive, human-centered customer support. Share your journey with us or explore what our community has to say!


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4.6

Excellent

TrustScore 4.5 out of 5

145 reviews

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No recent history of asking for reviews

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Replied to 83% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(145)

143 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service is fantastic

Customer service is fantastic! I have a vinyl pool liner which the K-pro could not climb the walls. It did a good job of cleaning the floor. The technology of this robot is unbelievable! With pushing one button and away it goes.its a h great machine.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Swimjet P Series P200

Purchased the Swimjet P Series P200. Haven’t hooked it up yet but did my research but I’ve unboxed it and it’s apparent that this is a well-engineered piece of equipment not some toy. I am more than super stoked to get this set up.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service has been very helpful…

Customer service has been very helpful with getting our product up and running with suggestions and advice to help us resolve an issue. They have been prompt with their responses and are quick to work on resolving any issues. The website is easy to navigate, I highly recommend this company.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

I’ll shop here again!

Website is easy to navigate. Customer service is friendly and responsive to any questions. They offered helpful suggestions and advice. Can’t wait to receive my new robot and see how easy it is to keep my pool clean and sparkling!

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I purchased a K36 unit, but the battery run time did not meet expectations.
I garden promptly replaced the K36 with an upgraded unit to resolve the issue... They were very responsive and quickly made me a loyal customer... Based on my experience, a neighbor ordered an igarden unit for his pool

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

I was skeptical at first but after…

I was skeptical at first but after leaving the device to its devices Ibwas very impressed with the results. Pool was extremely clean and no messy hose’s left floating in the pool. I absolutely recommend my K36. Fantastic unit.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Service is Top Notch

While the jury is still on the pool cleaner itself, the service team has been fantastic. After my initial telephone call, they have been very responsive over email. Solution-oriented and very concerned with customer satisfaction, offering to replace the device without hesitation. I'm am hopeful that the replacement will match the level of service that has been provided.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service has been great to work…

Customer service has been great to work with through the process of getting the l pro we purchased up and running. They never stopped offing new ideas until we had everything worked through! It’s great to find a company that really cares enough to provide CS that seems to really want to provide good solutions!

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Quick response

Quick response from iGarden about our new pool robot not taking a charge after a month of use. They are replacing it free of charge with a new unit. Great customer service.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

This is a great company

This is a great company as far as customer service and quality of products. They sell well built, heavy duty pool cleaners and the packaging is by far the best packaging I’ve ever seen! These machines are like having a small tank, with a high end look cleaning my pool for me!

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the k36 model and the battery…

I ordered the k36 model and the battery life on the basic settings was not even lasting an hour, even with the update. I reached out to customer support and they have been great and even upgraded me to the next level unit. I am confident that tgis will not happen with the new unit.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the latest pool cleaner…

I ordered the latest pool cleaner (M1-AI100) and the iGarden support team has been very helpful. They've responded quickly to my questions and issues and after a quick assessment, they are sending a replacement unit. They definitely stand behind their product.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great pool maintenance cleaner

Great pool maintenance cleaner! The app is very user friendly and this k series cleaner is such a stress free cleaner that I can let go and have peace of mind knowing it’s keeping my pool clean. Highly recommend!

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

I received my iGarden pool robot…

I received my iGarden pool robot timely. It did not work properly so I contacted customer services. They were very responsive and offered an upgraded model without hesitation. Thank you for your willingness to provide me with this option. I look forward to receiving the upgraded model!

June 1, 2026
Unprompted review

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