OMG, what a game changer! I received my unit today, and I was absolutely blown away by its power. At speed level 4, I could barely keep up! I’m in my 50s, and this is going to make my daily... See more
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I have two products form this company. The swim jet is amazing and costumer support at the beginning was top notch. I also have a vacuum and although there have been issues costumer support has been p... See more
I used my IGarden Jet X one time, and it is really good! I’m not a competitive swimmer, I bought it because I need to do cardiovascular exercise to lower cholesterol and triglycerides and I like to sw... See more
The swim jet X30 is actually a really awesome product. I like the speed options. If you are a competitive swimmer I don't think it will be for you, but if you just enjoy swimming in a smaller pool t... See more
Company details
Written by the company
Welcome to iGarden, where advanced technology meets outdoor living. We are dedicated to simplifying backyard and pool maintenance through intelligent, self-managing systems. Specializing in autonomous outdoor solutions—including our cutting-edge AI-powered robotic pool cleaners, smart lawn mowers, and premium swim jets—we help homeowners eliminate the hassle of manual upkeep and maximize their backyard enjoyment. Driven by innovation, reliability, and real-time smart control, iGarden brings premium efficiency right to your fingertips. We are committed to delivering top-tier product quality and responsive, human-centered customer support. Share your journey with us or explore what our community has to say!
Contact info
United States
- igarden.ai
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 2 weeks
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Ran for the first time this morning and…
Ran for the first time this morning and loved the results!
The APP is useless but the robot is great so far.
Customer service was great!
Got my SwimJetX and WOW
Got my SwimJetX and WOW! Game changer for my swimming exercising in my pool, and the kids love it! Easy to set up, easy to move around the pool, and easy to love!
Customer service is fantastic
Customer service is fantastic! I have a vinyl pool liner which the K-pro could not climb the walls. It did a good job of cleaning the floor. The technology of this robot is unbelievable! With pushing one button and away it goes.its a h great machine.
Swimjet P Series P200
Purchased the Swimjet P Series P200. Haven’t hooked it up yet but did my research but I’ve unboxed it and it’s apparent that this is a well-engineered piece of equipment not some toy. I am more than super stoked to get this set up.
Help desk was excellent
I had difficulties with my original purchase and the help desk resolved my issues quickly and to my satisfaction.
Customer service has been very helpful…
Customer service has been very helpful with getting our product up and running with suggestions and advice to help us resolve an issue. They have been prompt with their responses and are quick to work on resolving any issues. The website is easy to navigate, I highly recommend this company.
I’ll shop here again!
Website is easy to navigate. Customer service is friendly and responsive to any questions. They offered helpful suggestions and advice. Can’t wait to receive my new robot and see how easy it is to keep my pool clean and sparkling!
Great Customer Service
I purchased a K36 unit, but the battery run time did not meet expectations.
I garden promptly replaced the K36 with an upgraded unit to resolve the issue... They were very responsive and quickly made me a loyal customer... Based on my experience, a neighbor ordered an igarden unit for his pool
I was skeptical at first but after…
I was skeptical at first but after leaving the device to its devices Ibwas very impressed with the results. Pool was extremely clean and no messy hose’s left floating in the pool. I absolutely recommend my K36. Fantastic unit.
Service is Top Notch
While the jury is still on the pool cleaner itself, the service team has been fantastic. After my initial telephone call, they have been very responsive over email. Solution-oriented and very concerned with customer satisfaction, offering to replace the device without hesitation. I'm am hopeful that the replacement will match the level of service that has been provided.
Customer service has been great to work…
Customer service has been great to work with through the process of getting the l pro we purchased up and running. They never stopped offing new ideas until we had everything worked through! It’s great to find a company that really cares enough to provide CS that seems to really want to provide good solutions!
Quick response
Quick response from iGarden about our new pool robot not taking a charge after a month of use. They are replacing it free of charge with a new unit. Great customer service.
This is a great company
This is a great company as far as customer service and quality of products. They sell well built, heavy duty pool cleaners and the packaging is by far the best packaging I’ve ever seen! These machines are like having a small tank, with a high end look cleaning my pool for me!
I was fully expecting resistance in my…
I was fully expecting resistance in my refund request, but instead I was provided with an optional choice with respect and kindness I was not expecting. Well done,
My K Pro didn't work and they are…
My K Pro didn't work and they are sending a new one out.
I ordered the k36 model and the battery…
I ordered the k36 model and the battery life on the basic settings was not even lasting an hour, even with the update. I reached out to customer support and they have been great and even upgraded me to the next level unit. I am confident that tgis will not happen with the new unit.
I ordered the latest pool cleaner…
I ordered the latest pool cleaner (M1-AI100) and the iGarden support team has been very helpful. They've responded quickly to my questions and issues and after a quick assessment, they are sending a replacement unit. They definitely stand behind their product.
Great pool maintenance cleaner
Great pool maintenance cleaner! The app is very user friendly and this k series cleaner is such a stress free cleaner that I can let go and have peace of mind knowing it’s keeping my pool clean. Highly recommend!
I received my iGarden pool robot…
I received my iGarden pool robot timely. It did not work properly so I contacted customer services. They were very responsive and offered an upgraded model without hesitation. Thank you for your willingness to provide me with this option. I look forward to receiving the upgraded model!
Very good product avec very reliable…
Very good product avec very reliable customer service
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