Igloo Energy 

I had two accounts with Igloo energy and had £50 rewards on both. I logged in the day the news broke about their collapse and saw my rewards had disappeared. Really unsatisfactory and not happy.

Really good service all the way along, didn't switch from them as they offered both great service and excellent prices. Their communication around shutting down has been excellent. Sorry to see you go!

Was with Igloo for nearly 2 years and unfortunately they out of business. They had low prices for as long as they could. We all now pushed in hands of giants. None of small suppliers will survive price war for fixed contracts.

Igloo Energy have been outstanding for the entire period of the time that I have been with them. Even after they have announced that they were ceasing trading, they have been actively getting in touch about a customer service issue that I had.

I would like to say thank you for your good pricing and excellent service. To your staff, thank you for the good service you have provided over the years. I hope that you are all successful in finding new jobs.

Thank you.

Really sorry to see Igloo go. First utility company EVER that had outstanding customer service, great app and website and reasonable prices. Good luck and best wishes to all the staff.

Have had two emails asking for final readings - one on 30 September and one today. However the website login clearly no longer works, so I have given up and await with interest the process which is to follow.
It is a shame that the global increase in energy prices has caused such carnage in that sector. Perhaps the old system of regional gas and electricity boards was not such a bad idea!
However, to give them credit in a bad situation, it has now been possible to enter readings and an updated bill has been received. I feel great sympathy for the folk employed who are the real casualties.

Really sad to see you go.very cheap.great customer service and so professional at keeping us informed after the sad news at what must be a very hard time for you as business and your poor staff
Thanks so much for your great service and I wish you all well

Excellent service. Always competitive so I didn't switch for 3 years. Website easy to use and bills clear.
It's a shame they went bust, through no fault of their own.

Great service from opening my account to their demise. A great website, easy to use and check, nice people in the good old pre-covid days when you could speak to someone.

Hope you all find quality jobs in the near future.

Thank you, Igloo.

Such sad news,by far the cheapest provider I've ever had & so helpful.Thankyou igloo :)

RIP Igloo.
A company that payed interest when in the black.
Have also been with GB Energy which also went under.
I am now waiting for next utility company.
Many thanks Igloo.

Excellent customer service and knowledgeable team - such a dream in comparison to the big 6. Sad to see this company go as I would've been a long term customer if I could... Many best wishes to all the excellent staff - hoping you all land on your feet!

What a loss, Igloo. No other energy supplier was as hassle-free and reasonable-priced as Igloo was. Loved everything about it, the app, the website, the service. You'll be missed. All the best to the team.

Best energy provider ever. Fair and supportive....would have stayed with you forever. Thankyou.

Thank you for supplying my energy for the last two years. Stress free. All the best for the future.

Best energy company I have ever had. I found their customer service great, very easy to use website, interest on credit balance. A unique energy provider who I am very sorry to see leave the market.

Excellent company with good values but htheir business model apparently won’t work with the current steep increase in energy prices. Only issue I have is that I now can’t access my account give the final reading - maybe the website has crashed?

I got an email from Igloo earlier to say the business had ceased trading. A great pity their prices were good, just one tariff and interest on credit balances. Easy to enter meter reading. Such a pity they’ve gone under.

RIP Igloo. You were the best supplier I’ve ever had. I’m going to miss you 💔

Very good prices still compared to a lot of companies, they do answer emails very quickly. When I said I didn't want to up my monthly payments for now as I was in credit, they totally accepted it. I give my readings monthly and within less than an hour my bill is ready and accurate so I always know what I am spending. I hope they survive, they are a very good company.