igluinc.com Reviews 4

These bottles are premium price bracket and they don't do the one thing they are meant to do - hold water without leaking. The number of times my bottle has leaked over the past year of owning it - numerous. As another review has said, the stopper fell out and I had to buy a new one which was (again) stupidly expensive. If it falls out completely independently, iglu should replace it - the design is clearly faulty. Even after replacing it, the bottle leaks everywhere! Do not buy.

I was disappointed to find a small dent on my bottle when it arrived. I complained and sent photos/videos only for their customer services to insinuate that I was lying. I asked for the bottle to be replaced and was told I would need to pay for the return postage. Very poor customer service, I would not recommend.

Disappointed to write this review but only found out the bad side of this water bottle when something went wrong, and it appears that I’m far from the only one. Firstly if it takes a knock there’s a disc that comes loose and then you have a permanent rattle. Nothing wrong just a rattle, there warranty does not cover this. A larger problem is that the valve that steps it leaking has the tendency to disappear. Making the whole bottle useless. Guess what, it’s not covered by warranty. They sell another on the website in case you ‘lose’ yours. No one is taking a valve out and misplacing it, they fall out. I sent a lovely email to customer service, I received no apology just a link to purchase a new valve. There’s other premium bottle brands out there that are more deserving of your money.

Best coffee thermos I've ever had!
Keeps our coffees, hot chocs and teas piping hot on long walks and drives.
And kept our wine nice and cold too!
Helps that it looks great and doesn't spill at all