IGOBET Reviews 

227
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the helpfulness and friendliness of the staff and support team, often mentioning individuals by name. Many also appreciate the variety of games, bonuses, and promotions offered. However, some customers noted significant dissatisfaction with payment processes, reporting withdrawals are often delayed or refused, especially for larger winnings. People also experienced issues with unhelpful customer service, describing templated responses and a lack of problem resolution. Concerns were also raised about the website's reliability, including difficulties with deposits and account management.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment, with many customers reporting significant issues with... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, kindness, and... See more

Service

People report ambiguous experiences with service, with some customers praising the service provided by... See more

Customer service

Customers had negative experiences with customer service, often reporting a daily battle with the site and no... See more

Website

Clients share ambiguous opinions on the website, with many expressing significant dissatisfaction. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great casino, one of my favourites to play at! Banking is really fast, game selection is great. Bonuses and promotions are awesome and the support team is always really helpful! Thanks to terry for he... See more

Company replied

Rated 5 out of 5 stars

Very friendly and kind support and amazing casino with a lot of new games, nice bonuses and fast payouts

Company replied

Rated 5 out of 5 stars

Verry good casino, helpfull when you ask someting, they give Many free spins, they pay the in 30min when you whitdraw your winning..

Company replied


Company details

  1. Online Casino or Bookmaker
  2. Casino

Written by the company

Igobet is an online casino and sportsbook offering a wide selection of games, sports events, and promotions for both new and experienced players. The platform provides a clean and intuitive interface with seamless functionality on all devices. Players can make fast and secure deposits and withdrawals using Visa, MasterCard, and popular cryptocurrencies like Bitcoin. The game library features thousands of titles from top providers including Evolution Gaming, Pragmatic Play, Ezugi, and Play’n GO. From slots and table games like roulette and blackjack to immersive live casino experiences, there's something for every taste. Sports fans can place bets on football, tennis, eSports, and more, with live betting options available. Igobet also offers a loyalty system with exclusive rewards for active users, and professional 24/7 customer support is always available to help with any questions. Whether you're into casino gaming or live sports betting, Igobet delivers premium entertainment anytime, anywhere.


Contact info

3.3

Average

TrustScore 3.5 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.3

All reviews

(227)

131 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good gambling site

July 16, 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Hoi,

Thank you for your straightforward and positive feedback. We’re pleased to hear that you consider our platform a good place for gambling.

Our team continuously works to offer an enjoyable and secure environment where players can experience exciting games and reliable service. Your affirming comment encourages us to keep enhancing the quality of our offerings.

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

Super casino like it alot

July 3, 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Tamara,

We truly appreciate you taking the time to share your positive thoughts about our casino. It’s wonderful to know that you enjoy your experience with us and that the platform has met your expectations.

Our goal is to keep delivering exciting games and seamless service to make every visit enjoyable. Thank you again for your kind words, and we hope your winning streak continues!

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

Good and nice, friendly

Here is the thing that they treath you right, and verry nice gaming.Leo is nice and friendly to help you if you need him.
Good casino

June 27, 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Rosso,

We truly appreciate you taking the time to share your experience with us. It’s heartening to hear that you feel respected and well-treated while enjoying our gaming environment. Creating a welcoming and friendly atmosphere for all players is a cornerstone of our mission, and your kind words affirm that we are achieving this goal.

Leo will be especially pleased to know that his support made a positive difference during your time here. Our team takes pride in providing not only effective assistance but also a warm and approachable presence, ensuring every player feels valued.

Thank you for recognizing our efforts and for describing the casino in such positive terms. We look forward to continuing to provide you with enjoyable games and attentive service.

Sincerely,
Igo.Bet Team

Rated 3 out of 5 stars

I just registraded

I just registraded. Looks like a great platform. The assistence by Gabriella is great. Many slots to play.

June 24, 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Laura Hiemstra,

Thank you very much for taking the time to share your initial impressions. We're pleased to hear that Gabriella provided you with helpful assistance and that you appreciate the variety of slots available on our platform. Your experience means a lot to us as we continually aim to offer top-notch service and an enjoyable gaming environment.

We did notice that you rated us with three stars, and we want to make sure that everything meets your expectations. If you have encountered any challenges or have any questions, please do not hesitate to contact us via live chat or email. Our team is always ready to support you and ensure your journey with us is smooth and rewarding.

Looking forward to assisting you further!

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

Good support team

Good support team, Marshall helped me with questions I had in no-time! Also perfect functioning website with a good variation of different slots and other games !

June 21, 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Mike Rijkers,

We truly appreciate you taking the time to highlight your positive experience with our support team, especially mentioning Marshall’s prompt assistance. It's rewarding to know that our website's smooth operation and diverse selection of slots and games have met your expectations. We strive to maintain and improve this level of service for all our players. Your feedback motivates us to keep pushing forward and deliver even better experiences.

Thank you once again for your kind words and trust in us.

Sincerely,
Igo.Bet Team

Rated 4 out of 5 stars

Very nice casino good games and nice…

Very nice casino good games and nice missions. Very good service from kleo also in the chat. 👍🏼😀

June 19, 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Brad,

Thank you for taking the time to share your experience with us — your words brought a genuine smile to our team.

We're truly glad to hear that the combination of engaging games and creative missions has made your time on the platform enjoyable. We put a lot of thought into designing features that add more depth and excitement to the gameplay, and it’s rewarding to know they’ve resonated with you.

Your kind mention of Kleo is deeply appreciated. She’s a valued member of our support team, and we’re happy to hear that her service in the chat was helpful and left a positive impression. Delivering quick, friendly, and knowledgeable assistance is something we aim for in every interaction.

Thank you once again for your feedback — it helps us keep improving in ways that matter most to players like you.

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

Marshall this is a good casino

Marshall this is a good casino

Manoek ensing

June 19, 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Manoek Ensing,

Thank you for your kind words and for taking a moment to share your impression — we’re truly glad to hear you’ve had a positive experience on the platform.

It’s always rewarding to receive feedback that feels both personal and sincere. Your mention of Marshall suggests that a particular team member made a positive impact during your time with us, and we’ll be sure to pass along your appreciation. A single helpful interaction can shape someone’s entire journey, and we’re proud to have people on our team who go the extra mile.

Thank you again for your trust and for being part of our community — we hope your next visit brings even more enjoyment.

Sincerely,
Igo.Bet Team

Rated 1 out of 5 stars

Do not play here

It is illegal to win anything, requirements for withdrawal are on cosmos level and also takes a lot of time. Do not recommend this casino

June 9, 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Matas Deltuva,

Thank you sincerely for taking the time to share your thoughts and for rating your experience so highly. Your recognition, even with the acknowledgement of the challenge in winning at times, speaks to a balanced and realistic perspective — something we greatly appreciate.

As you’ve noted, the unpredictability of outcomes is part of what makes the gaming experience engaging and fair. Our aim is to keep every session transparent, secure, and as enjoyable as possible, whether luck is on your side or the odds play hard to get. We continuously work to ensure that game mechanics remain in line with certified standards while also offering a wide variety of features and promotions to enhance the experience for every type of player.

We're glad to have earned your trust with a nearly perfect rating. Should you ever have suggestions on how we can take that 4.9 even closer to 5.0, we’re all ears.

Wishing you the best of luck in your future spins — may fortune favor you when you least expect it!

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

Good service by gabriella

June 8, 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Sanne,

We appreciate your kind acknowledgment of the service provided by Gabriella. Exceptional customer care is a cornerstone of our commitment, and it is rewarding to know that her assistance has met your expectations. Such recognition motivates us to continue delivering attentive and reliable support to all our players.

Thank you for your feedback. We hope your experience remains positive and that you feel supported throughout your time with us.

Sincerely,

Rated 5 out of 5 stars

I love it

I love it, its amazing!

June 6, 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Rick Kemkers,

Thank you so much for your enthusiastic feedback!

It’s fantastic to hear that you’re enjoying your time with us and finding the experience amazing. We put a lot of effort into creating a platform that’s both exciting and user-friendly, so your kind words truly mean a lot.

Looking forward to seeing you continue to have fun and maybe even score some great wins!

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

Good casino o

June 4, 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Dominique Kasten,

Thank you for your positive evaluation of our casino. We are pleased to know that your experience has left you with a favorable impression.

Your feedback motivates us to uphold and enhance the quality and fairness of the services we provide. Our goal is to offer a secure, enjoyable, and seamless environment for all players.

Your input remains invaluable as we strive to improve continuously.

Sincerely,
Igo.Bet Team

Rated 1 out of 5 stars

Verry sad !!!!!!

At the start of playing this casino u win of course !! After a while u get nothing anymore even the bonus games are verry low so think twice before u waste ure money on this website !!

June 2, 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear arnold geen idee,

Thank you very much for sharing your positive experience. It's great to hear that you appreciate the fairness and variety the platform offers, especially the bonus games that add extra excitement without rushing through your funds. Bonuses that reward deposits can definitely enhance the gameplay and make every session more enjoyable.

Your recommendation means a lot, and we are glad the service continues to meet your expectations. Wishing you many more rewarding spins and fun moments!

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

Allbbbbnnnnnnbbbbbn

Avoid Igo.Bet – Still No Refund After 3 Months

It’s been over 3 months since I requested a refund, and I’ve received nothing but empty promises. I’ve contacted support multiple times and was told repeatedly that they’re “working on it,” but absolutely nothing happens.

Even worse, Olivia (the manager) no longer responds to my emails, and neither does the department manager. The support team has gone completely silent as well. It feels like they are deliberately ignoring me at this point.

I was told I would receive a refund offer weeks ago – still nothing. This is beyond unprofessional. It’s unacceptable to leave customers waiting this long without proper communication or resolution.

I demand a clear date for when I will receive my refund. No more vague responses. No more silence. Just do what you promised.

May 28, 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Samsam Berrahhou,

Thank you for bringing your concerns to our attention. We understand how frustrating it must be to wait so long without receiving a clear update on your request. We truly want to help resolve this matter as quickly as possible.

However, to thoroughly investigate your case from our side, we need some essential details related to your account. Unfortunately, without this information, we are unable to move forward with the review. Please reach out to us via email using the address registered with your account so we can securely verify your information and assist you more effectively.

We appreciate your patience and hope to hear from you soon so that we can work toward a proper resolution.

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

Nice ,,end lovely people

Nice ,,end lovely people

May 28, 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Dalbrin,

Thank you for your kind and concise feedback—it truly resonates with us.

Hearing that you found the environment “nice” and the people “lovely” warms our hearts. Behind every platform are real individuals dedicated to creating a welcoming and enjoyable atmosphere, and your recognition of this personal touch means a great deal.

We hope your journey continues to be filled with positive experiences and that each interaction leaves you feeling valued and supported.

Sincerely,
Igo.Bet Team

Rated 1 out of 5 stars

Big scsmmers

Big scsmmers

May 24, 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Consumer,

We are truly sorry to hear that your experience has led you to feel this way about our platform. It is never our intention for any player to feel disappointed or mistrustful.

We would appreciate the opportunity to understand more about the specific issues you encountered. If you could kindly share the details of your experience and the particular concerns you have, please send them to our support email. This will allow us to investigate thoroughly and assist you more effectively.

Your feedback is important to us, and we are committed to resolving any problems to improve the experience for all our players.

Looking forward to hearing from you.

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

Good site good service

Good site good service

May 22, 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Sylvio Jiraya,

Thank you very much for your kind words. We’re truly pleased to learn that you find both our platform and service to your liking. At the heart of our mission is the desire to create an enjoyable and seamless experience for every player, and hearing positive feedback like yours encourages us to keep pushing forward.

Your satisfaction is important, and we’re always here to make sure your time with us is as smooth and rewarding as possible.

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

The help that I got from marshal was so…

The help that I got from marshal was so good ! I didn’t had to think about anything!

Greet conversation!

Davy Zijlstra

May 17, 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Davy Zijlstra,

Thank you very much for sharing your experience. It’s wonderful to learn that Marshal’s assistance left such a positive impression on you. We recognize how valuable it is when support staff can handle matters so thoroughly that you feel completely at ease, without any need to worry or follow up repeatedly.

Your mention of a great conversation also highlights the personal and attentive approach we aim to provide. We believe that effective communication is the cornerstone of quality service, and your feedback shows we are on the right path.

We appreciate your kind words and look forward to continuing to support you whenever needed.

Sincerely,
Igo.Bet Team

Rated 4 out of 5 stars

Pleasant surprise

At first I thought this casino couldn't bet trusted and that the money I put into my account was gone. Unexpectedly they are actually legit. They take a long time to fix your withdrawals, but they will fix it. The sporting promotions are quite good to. The free spin promotions are horrible sadly. They want you to wager the money way too many times, so avoid those. If you do that, then igobet should be good.

May 15, 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Ruben Schipper,

Thank you for sharing your honest and thoughtful review. We truly appreciate you giving us a chance despite initial doubts—it means a lot to us to hear that you found our platform to be legitimate. We understand that withdrawal delays can be frustrating, and we are actively working to improve processing times to make your experience smoother and faster.

Your feedback about the wagering requirements on free spin promotions is noted carefully. We aim to create balanced offers and your insight helps us reassess and refine our promotional terms to better suit our players’ expectations.

We’re glad you enjoy our sporting promotions and overall believe in the quality of our site. Thank you again for your valuable input and trust.

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

I Think is good casino i belive support…

I Think is good casino i belive support Sam

May 16, 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Piotr,

Thank you very much for sharing your thoughts about your experience. It’s great to hear that you have a positive impression of our casino and that our team member, Sam, has been able to assist you well. We take pride in providing reliable support and ensuring that every player feels valued and supported throughout their journey with us.

Thanks again for your trust and feedback.

Sincerely,
Igo.Bet Team

Rated 5 out of 5 stars

Good casino

Good casino and the bonuses are ok as well

May 14, 2025
Unprompted review
IGOBET logo

Reply from IGOBET

Dear Anihera,

Thank you for taking the time to share your thoughts with us. We’re glad to hear you find our casino enjoyable and that the bonuses meet your expectations. We continuously strive to offer a balanced experience that combines quality gameplay with rewarding promotions tailored for our players.

Your feedback is valuable as it helps us enhance our services and ensures we maintain a fair and entertaining environment.

Wishing you many more great sessions ahead!

Sincerely,
Igo.Bet Team

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