I'm new here and i dont understand everything verry good. The help of the team is good
Company replied
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Review summary
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What people talk about most
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Great casino, one of my favourites to play at! Banking is really fast, game selection is great. Bonuses and promotions are awesome and the support team is always really helpful! Thanks to terry for he... See more
Company replied
Very friendly and kind support and amazing casino with a lot of new games, nice bonuses and fast payouts
Company replied
Verry good casino, helpfull when you ask someting, they give Many free spins, they pay the in 30min when you whitdraw your winning..
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Company details
Written by the company
Igobet is an online casino and sportsbook offering a wide selection of games, sports events, and promotions for both new and experienced players. The platform provides a clean and intuitive interface with seamless functionality on all devices. Players can make fast and secure deposits and withdrawals using Visa, MasterCard, and popular cryptocurrencies like Bitcoin. The game library features thousands of titles from top providers including Evolution Gaming, Pragmatic Play, Ezugi, and Play’n GO. From slots and table games like roulette and blackjack to immersive live casino experiences, there's something for every taste. Sports fans can place bets on football, tennis, eSports, and more, with live betting options available. Igobet also offers a loyalty system with exclusive rewards for active users, and professional 24/7 customer support is always available to help with any questions. Whether you're into casino gaming or live sports betting, Igobet delivers premium entertainment anytime, anywhere.
Contact info
Costa Rica
- support@igo.bet
- igo.bet
3.3
Average
227 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Igo .Bet a good casino when we make…
Igo .Bet a good casino when we make diposit same time we rcive it
April 26, 2025
Unprompted review
Reply from IGOBET
Dear Wakilahmad,
Thank you for your positive feedback! We’re delighted to hear that our deposit system is working smoothly for you. Providing quick and seamless transactions is a key part of ensuring our players have a hassle-free experience. We truly value your input and will continue to prioritize efficiency and reliability in all aspects of our service.
Looking forward to your next visit and wishing you lots of fun and success at the casino!
Sincerely,
Igo.Bet Team
Reply from IGOBET
Dear Man Telio,
Thank you for taking the time to leave us a review! We’re glad to hear that you’re enjoying the games and appreciate the work we put into providing a smooth experience.
Your feedback is truly motivating, and we’re always looking for ways to enhance the gaming experience we offer.
Looking forward to having you back for even more fun and exciting gameplay!
Sincerely,
Igo.Bet Team
Igobet is the best and nicest casino…
Igobet is the best and nicest casino they attach a lot of values to their customers and there is always a bonus that you can play with if you don't want to get bored then you should come and play here. 😎
April 22, 2025
Unprompted review
Reply from IGOBET
Dear Derya Naimy,
Thank you for such a fantastic review! We’re thrilled to hear that you consider us the best and nicest casino. Providing great value to our players is at the heart of what we do, and it’s wonderful to know that you’ve experienced this firsthand.
We’re glad you’re enjoying the bonuses and the variety we offer to keep the excitement going. Your recommendation means a lot to us, and we’ll continue striving to offer an engaging and rewarding experience every time you play.
We can’t wait to welcome you back for more fun and rewards – the next round is on us!
Sincerely,
Igo.Bet Team
Very good casino
Very good casino. Good support and Derek is very helpful
April 19, 2025
Unprompted review
Reply from IGOBET
Dear Nvv,
Thank you so much for your kind feedback! We’re delighted to hear that you’ve had a great experience with us, and we truly appreciate your mention of Derek. It’s always wonderful to know that our support team is able to provide the assistance our players need in such a helpful manner.
Your satisfaction is our priority, and we’re glad that we could make your time with us enjoyable. Should you ever need anything else, don’t hesitate to reach out – we’re always here to help.
We look forward to your continued experience with us and hope to see you back soon!
Sincerely,
Igo.Bet Team
very nice casino
very nice casino, I was helped very well by Max.
really recommended
April 18, 2025
Unprompted review
Reply from IGOBET
Dear Anja,
Thank you for your kind words and for recommending us! We're thrilled to hear that you had such a positive experience at our casino and that Max was able to assist you so effectively. We truly value providing exceptional service, and it’s great to know that it made a difference for you.
Your recommendation means a lot to us, and we’ll make sure to pass along your thanks to Max. We’re always working hard to make your time here enjoyable, so if there’s anything else we can do for you, don’t hesitate to reach out.
Looking forward to welcoming you back soon!
Sincerely,
Igo.Bet Team
I made a deposit and received a bonus
I made a deposit and received a bonus. I won with my own money and despite having respected the wagering requirements, the casino refuses to pay me my winnings. It's a scam. Run away!
April 11, 2025
Unprompted review
Reply from IGOBET
Dear Sabrina,
Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations and for the frustration this situation has caused.
We would like to clarify that winnings from both real funds and bonus-related play are always subject to the applicable bonus terms and conditions, including wagering requirements and gameplay rules. If a payout was not approved, it usually means that one or more conditions were not fully met or that an additional review was required. This does not indicate an intention to withhold funds unfairly.
As we cannot review account-specific details publicly, we kindly ask you to contact our support team directly via email - support@igo.bet or live chat with your account information. Our team will be able to review your gameplay and wagering history in detail and provide clear clarification regarding the decision.
Your feedback is important to us and helps us improve transparency and communication with our players.
Best regards,
Igo.bet Team
Good costumer suppord and legin…
Good costumer suppord and legin withdraws .
April 6, 2025
Unprompted review
Reply from IGOBET
Dear Patrick van der Groef,
Thank you for sharing your feedback with us!
We're thrilled to hear that you’ve had a positive experience with our customer support and withdrawals. We pride ourselves on providing reliable service and smooth transactions, and your satisfaction is our top priority.
We look forward to seeing you again soon!
Sincerely,
Igo.Bet Team
Spike is good
March 10, 2025
Unprompted review
Reply from IGOBET
Dear Corne Vernooij,
Thank you for sharing your experience with us! We’re delighted to hear that Spike, our manager, was able to assist you effectively. Our team always strives to provide the best service possible, and it’s great to know that Spike made a positive impression.
Should you need any further assistance or have any questions, don’t hesitate to reach out. We’re here to ensure that your gaming experience remains top-notch.
Sincerely,
Igo.Bet Team
Reply from IGOBET
Dear Consumer,
Thank you for your positive feedback!
We’re thrilled to hear that you enjoy our gambling website. It’s our constant aim to create an engaging and enjoyable experience for all our players, and your satisfaction is proof that we’re on the right track.
Wishing you many exciting wins ahead!
Sincerely,
Igo.Bet Team
Don't do it !!
Dont do it .. They make promises and let you make a good rating. Once you did, they will not keep their promise.
Stay away from this site!
Edit: Responding after 1 year!! Only on trustpilot but not on mail.... STAY AWAY from this site.
January 26, 2025
Unprompted review
Reply from IGOBET
Dear Mark,
Thank you for taking the time to share your feedback. We sincerely apologize for not meeting your expectations and for the negative impression this situation has caused.
We would like to clearly state that we do not make promises in exchange for positive ratings or reviews. Reviews have no influence on bonuses, payouts, or any other account-related actions. If there was any misunderstanding or miscommunication, we regret that it led to this experience and would like to investigate it further.
As we cannot review account-specific matters publicly, we kindly ask you to contact our support team directly via email - support@igo.bet or live chat with your account details. This will allow us to review your case, clarify what happened, and address your concerns properly.
Your feedback is important to us and helps us improve transparency and communication.
Best regards,
Igo.bet Team
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