Wonderful organization. Love that not only am I getting an adorable item, but I am also helping dogs. Everything I have ordered has been great. Ornaments are adorable and I love to hang them every yea... See more
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Review summary
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I've purchased 5 (I think) Bracelets from here and they have been well received by all, especially me. The only thing I'd change is making the little dog paw on the bracelet sterling silver. My sister... See more
An excellent organization that does good work. Their selection of dog products is amazing. Not only can you buy cute items but you are supporting a good cause.
I love giving so shelter dogs have food, blankets and toys to play with and get t shirts I proudly wear. I would like to see t shirts or sweatshirts for the holidays beside Christmas. I would like... See more
Company details
Written by the company
At iHeartDogs.com, we’re driven by a simple, powerful belief: Every Dog Matters. This philosophy is the heartbeat of our mission, propelling us to create a platform where dogs aren’t just celebrated, they are truly loved and cared for. This is not just an ideology, it’s our promise, our commitment to every single furry friend out there. The genesis of our journey lies in a remarkable bond between a man and a Siberian rescue, Splash. Our founder, Justin Palmer, wasn’t always the dog enthusiast he is today. His past was plagued by severe pet allergies that kept him at bay. Yet, love has the power to rewrite destinies. When he married a dog lover, his path took an unforeseen turn towards an incredible journey that began with the adoption of a 2-year-old Siberian Husky found as a stray in the mountains near their home. Overcoming apprehensions related to allergies, Justin and his wife made a brave decision to bring Splash home. This wasn’t just a step towards becoming dog parents; it marked their evolution into passionate champions for the welfare of every canine companion. From starting a humble Facebook page to launching the iHeartDogs.com platform, Splash’s inspiring story created ripples that touched millions of hearts. And in this journey, we didn’t just build a large community, we created a family of dog lovers committed to making a difference.
Contact info
4130 E. La Palma Ave, 92807, Anaheim, United States
- 855-727-0202
- orders@iheartdogs.com
- iheartdogs.com
4.7
Excellent
174 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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All there products are made in China
All there products are made in China. Therefore, items don't last. Not recommended.
October 25, 2023
Unprompted review
Reply from iHeartDogs.com
Aimee - We appreciate your feedback. I'm sorry to hear that your product did not last. We value your business and want to make it right. Please reach out to orders@iheartdogs,com and let us know how we can help.
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They start to steal other rescue’s post…
They start to steal other rescue’s post on instagram, pretend they are legit non-profit organization, and delete all the comment which is question them. They are not truly helping dogs, but use it. Please have more people stand up
October 19, 2023
Unprompted review
Reply from iHeartDogs.com
Hi Nate! We apologize for the delayed response but wanted to follow up nonetheless. Regarding your concern about content misuse on socials, I encourage you to contact our Customer Service team directly and share specific information/details regarding this. Our team would be happy to review and provide clarity there. Regarding your concern about us helping dogs - we absolutely do donate to help shelter/rescues around the world. If you wish to verify our donations, I encourage you to contact our charity partner, Greater Good (greatergood.org) directly.
iheartdogs.com is different than iheartdogs.org
The thing I want to communicate is that iheartdogs.com is different than iheartdogs.org: I Heart Dogs Rescue (iheartdogs.org) became an IRS approved 501(c)(3) nonprofit charity in February 2013, and officially opened its shelter doors on November 13, 2015 in Warren, Michigan. Iheartdogs.com has some broken links so I couldn't find when they setup or where they are located.
August 17, 2023
Unprompted review
Reply from iHeartDogs.com
Hi there! We sincerely apologize for the delayed response, but wanted to follow up nevertheless. You are correct - we are different from I Heart Dogs Rescue (iheartdogs.org) and although our names are nearly identical, we have no affiliation with them. We, iHeartDogs (iheartdogs.com), are a for-profit, for-purpose retail company located in Anaheim, CA. Each purchase made in our store provides a donation towards our giveback programs. If you wish to verify our donations, we encourage you to contact our charity partner, Greater Good (greatergood.org), directly.
The make you get a membership for some items
Some items can only be purchased if you are a member. So you cant pay thr higher amount for the item they make you get a membership to order it. No Thanks! Wouldnt the higher amount be better to pay since it would be more money helping animals.
August 4, 2023
Unprompted review
Reply from iHeartDogs.com
Hi Kathleen! We apologize for the delayed response but wanted to respond nonetheless. I'm not sure which product you were interested in back at that time but, typically all of our products are made available for purchase to members and non-members. I encourage you to reach out to our Customer Service Team directly at orders@iheartdogs.com if you have any current questions/concerns regarding our product offerings.
Unsubscribe request doesn't work
This company repeatedly spams my business inbox. I have unsubscribed but keep having emails sent to me. I don't currently own a dog nor am I interested in promoting them. It would be nice if their unsubscribe feature actually worked.
May 27, 2022
Unprompted review
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Excellent Customer Setvice
I emailed them with a small customer service issue and they promptly responded AND went way above and beyond to make things right. I was beside myself at how quick and easy it was and am highly satisfied with their excellent customer service.
March 5, 2022
Unprompted review
Pre-order product
Pre-order product. No communication, misleading email (flat out lies) never received product or refund
December 28, 2021
Unprompted review
Disappointing Service
I recently purchased some items from this website. Received the wrong item...contacted customer service and to date no one has responded to me. No way to call them...only email. Very disappointed with their service.
December 8, 2021
Unprompted review
I've bought from this company many…
I've bought from this company many times. I love their products, and they have fast shipping. High quality items at reasonable prices.
May 22, 2021
Unprompted review
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This is a fabulous company
This is a fabulous company that loves dogs. They donate to different shelters and help every doggy they can.
I have ordered several products from this company and I’m very pleased with the quality and results, especially of the CBD oil for dogs, the treats for good dental hygiene, and the toppers they offer for good immune health for our dogs.
I love getting something healthy and fun for my terrier and knowing that we are helping other dogs that have not yet found their forever homes.
August 5, 2020
Unprompted review
Saving dogs is what they do.
Great company!! Saving dogs is what they do.
You can scroll through all the helpful dog information they offer, make a purchase from the large variety of things they sell knowing 100% of each purchase goes to the fight of saving dogs life's, plus you can even find offer's for free gift's.
I have ordered several times = never disappointed.
I have received every free gift I have requested.
February 2, 2020
Unprompted review
Positively Pawsome!!!
EXCELLENT!!! Not only is there a great product selection- for both humans and canine companions- but EVERY purchase helps animals in need! Not just when you spend a certain amount etc, but really and truly, EVERY PURCHASE HELPS and that is so cool! And IHD's customer service is outstanding. If you are ever not 100% pleased with a purchase, they go above and beyond to make it right. These guys just GET IT!!!
May 23, 2019
Unprompted review
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