I love the quality of the outfits and always get great compliments! With my last order there was a slight defect in the product. I reached out to customer service and Remie was able to quickly resol... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Inspiring creativity and empowering self-expression through fashion at festival & beyond! iHeartRaves is your all-time festie bestie! We're here to outfit you for every festival, take you to your favorite set, dance with you 'til sunrise, tempt you with the afters, and support you through all manner of feral wookery. Whether your current aesthetic is floral fairy, trippy, edgy headbanger, boho goddess, coquette, or techno b*tch, we guarantee you'll be werking the dancefloor in the hottest styles.
Contact info
240 S. Loara Street, 92802, Anaheim, United States
- +1 844 447 5509
- support@iheartraves.com
- iheartraves.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Customer Service
Mistakenly sent my order to the wrong place. The support person was quickly to respond which I really appreciated! Joan made the process so seamless and it was very helpful.
Gift card help!
Very helpful getting my gift cards re sent to me, as my first link was broken. Remie was very quick in getting the correct information sent! Thank you!
I was excited to have a gift card and…
I was excited to have a gift card and decided to treat myself to some things for a few upcoming festivals. I placed my order and then had a customer service issue. Remie was fantastic and gave outstanding customer service to me after I shared some feedback about my experience. I plan on purchasing all of my festival wear and accessories with iheartraves and will encourage all of my friends to do the same!
I love iheartraves!
I love iheartraves. I love the variety of products and the collabs they frequently put out. I also have been very impressed by the quality of a lot of the items.
Additionally, anytime I’ve needed support they have been quick to respond and give me a resolution.
Quick and helpful service
Emma replied so quickly, and explained the situation with Klarna in a way that helped me understand what steps to take next.
Thank you Remie for the quick response…
Thank you Remie for the quick response and for helping me out to resolve my issue. 5 ⭐️ to Remie :)
Great service!
Ardie was extremely helpful when I reached out to the support team about my order. I love iheartraves and will continue to shop with them.
Was very helpful & super nice.
Placed a order
Placed a order. Waited almost 2 month for it, and it was delivered at a wrong adress. Wrote Them, and they were sorry and sent a new packge. Meanwhile i orderd somerhing Else, this order was also delivered wrong and the offerd to send a new package. I have never seen any of the orders. They offered a refund for 70%. I denied and I Got 100% compensation, only I DID’NT GET THE MONEY EITHER!!! This is a complete scam company!!! I’m so dissapointed
Answer 8/10/2025.
I’ve emailed You a lot of times back and foreward. So That’s not true.
Two orders Down below:
250727162802779
250805050431959
No money and no order!

Reply from iHeartRaves
Great customer service!!!
Great customer service!!!! Joan was able to help me out with my order quickly and smoothly!!
Order refund process
Emma helped me with my order. The process was quick and easy. I received an item that didn’t fit properly and I was able to get it refunded for store credit. The issue was resolved quicker than I ever expected it to be when shopping online.
Excellent customer service!
The representative, Joan, was very helpful in cancelling my order when I ordered the wrong size and issuing the refund. Excellent customer service!
Quick, super helpful
Had some issues with an item and they were super helpful and quick getting back to me. Emma was able to fix my issue super fast and get everything situated
Fixed my mistake immediately when I…
Fixed my mistake immediately when I used the wrong address :)
Ardie was very helpful with my return…
Ardie was very helpful with my return process, I will be ordering again due to the excellent customer service
Extremely patient in dealing with a…
Extremely patient in dealing with a shipment issue. The team was more than happy to help fix a mistake that wasn’t made by them. My package was lost in transmit and they worked with me to get it fixed. Super grateful for that
Emma really helpful
Emma really helpful. She’s helped me within 5 minutes. And she solve all my issues. Thanks a lot Emma.
Amazing
Amazing, fast and efficient. I recently dealt with another rave clothing line and had the worst customer service experience, and to have my order with Iheartraves and Ardie arrive so quickly, eased my woes. I would highly recommend to anyone.
Great Customer Service
Great Customer Service. They were able to assist me with my package issue. :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







