iHeartRaves Reviews 

Ardie helped resolve my issue! A free item I had received with my purchase was not functioning properly but they gave me a store credit due to them being sold out. It was very helpful

I was looking at the app vs website and there was a slight error in the sizing chart for a pair of pants I ordered. I reached out and Remie really helped me out. They let me know they saw the screen shots of the different size charts- and from there they let me know they were going to be finding out the correct measurements. Remie got back to me as soon as they were notified of the correct size chart and let me know. They were a huge help! And eased my anxiety which I truly thank them for

I emailed in earlier today, and within hours Ardie responded. Not only that, he reached out to the manufacturer to get the information I was asking for! Really did not expect a respond for a few days and the fact that he made the effort to reach out immediately has me loyal to this company from now on 🫶 You’re AMAZING Ardie! Thank you again so much

They were very responsive via email. They were also able to change the shipping address on my package so that I could receive the items that purchased to the correct delivery location.

I need to exchange an order, and Remie assisted me with perfect character and aplomb. I will always shop with this company!

Joan was great at helping me with my order not being correct. Worked fast and provided my options. Thanks Joan!

Ardie has made the difference turning the shopping experience into a pleasant one. Great Customer service!!

Thank you!

Joan was great! She got back to me super quick & helped cancel my order that I did mistakingly! Thank again!

Quick response, fixed my own mistake super quickly. 10/10 service

The support was great, the answers came quickly and you could tell that the team always wants the best for the customer! Special thanks also to Remie.

I forgot to mention their name in my review it was Ardie like I said they were great, polite and everything

Customer service was great, shoutout Ardie for the help! As always, the clothes from iHeartRaves are super cute and stylish for festivals.

10/10 service! Quick, helpful and my live support agent was very patient. Amazing shop aswell. Will return.

support was timely & understanding

Joan was so smooth and swift in assisting me all throughout! She made my first shopping experience hassle-free. Thank you!

The assistance Ardie provided was amazing, and the response was incredibly fast. I’ll definitely continue shopping with them!🫶🏽🫶🏽

I've heard of iheartraves for a long time but never ordered before. My roommates get stuff from them all the time and they had an outfit release that I absolutely fell in love with in July of 2024. It was on sale so I ordered it. When it arrived, I noticed some of the fabric seemed to be cut. Like it wasn't a hemmed edge or the even the edge of the piece of clothing. There was just a cut in part of the top. I asked to exchange the item and then things got a little complicated. I sent the item back, expecting a new one to be sent. They told me the item is no longer in stock, but they can give me store credit. Again, this was my first and only time ordering because I fell in love with a specific outfit. I asked if they could just give me back the one I returned then, even though I returned it due to damage. They said they weren't able to but I have store credit, and can keep an eye out for if the item restocks, which they couldn't guarantee or give me a timeline of. I fought to just get a refund. They finally said okay. Recently (Jan 2025) I noticed the item was available again and reached out, asking if I placed an order, could my original discount be honored? They said okay and I've now reordered the item, and have received my refund to match what I originally paid. Ardie was the most recent person to help me and was great and very quick to do the price match for me. So this took 7 months and hopefully nothing is wrong with the item this time 🤞🏻

I had an item missing from my order, so I went to the website and was connected with Joan. Joan did a fantastic job and made sure the item that was missing was reshipped.