ikman.lk Reviews 

100
•
TrustScore 2 out of 5

2.1

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Rated 5 out of 5 stars

most popular online marketplace in Sri Lanka. You can sell used items. can search according to item category, price range or district. But advertisement price is little bit high

Company replied

Rated 1 out of 5 stars

Ikman.LK is so cunning and cheaters that’s they play a huge unfair monopoly. We’ve noticing by adding a few adds from different accounts under different name. A few paid packages ( boosting ad... See more

Rated 1 out of 5 stars

Dear Team.. this is to bring ur attention that i have uploaded one Add on a wrong time somewherer In April. Obviously Due to this situation globally we are down in various aspects. Paid 3600/= d... See more

Rated 1 out of 5 stars

ikman.lk is the easiest platform for someone to cheat. They do not check the credentials/verify the phone number if its working. Any Cheater can easily advertise and get away by posting a bogus pr... See more

Company replied

Company details

Information provided by various external sources

Ikman.lk is a premier classified advertisements website operating in Sri Lanka.


Contact info

  • Union Place 525, 01000, Colombo, Sri Lanka

  • ikman.lk

2.1

Poor

TrustScore 2 out of 5

100 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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2.1

All reviews

(100)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

No rating/ reviews for sellers/ businesses

Ikman.lk has no way end users rating a business or a seller. I think with so many sellers using online platform to scam and provide bad services, there should be an option to rate or review the sellers so the buys or service users can take a well informed decision. I recently used BR Rent a Car (B R / Boralaesgamuwa Rent A Car) listed on Ikman.lk and lost the money I paid for rental and they didn't refund or provide services. I read multiple fraud/ scam reviews on Google and Facebook later. If Ikman.lk had this option, I may have not got into such business and these business would also be concerned of their rating and avoid bad services.

August 11, 2022
Unprompted review
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Reply from ikman.lk

Hey,

We are extremely sorry for the inconvenience caused at your end. We will be forwarding your suggestion to the relevant department. In the meantime, you can report the relevant advertisement/ ad poster by providing your proof, so we can investigate and take an action against the same. Please write to support@ikman.lk if you need further assistance.

Rated 1 out of 5 stars

Fraudulent Sellers-no action

Contacted a seller through ikman.lk for a product on 31/05/2022. We spoke over the phone, and on good faith, I agreed to make an advance payment for the product for same-day delivery of the good upon receipt of payment. However, even though I immediately made the bank transfer, the seller subsequently went MIA, deleted the advertisement, and has been disconnecting my calls whenever I inquire. I made a complaint to ikman, but it seems the seller has deleted his ad and become "untraceable." Very disappointed that such fraudulent activities happen and sellers become untraceable even to ikman. Writing this so other future customers are super careful when using this service :(

June 1, 2022
Unprompted review
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Reply from ikman.lk

Hey,

We are extremely sorry for the inconvenience caused. We would like to inform you that ikman.lk is a platform for buyers and sellers to interact, thus we are not involved in the transaction that happens between individuals. We suggest that you go through the precautionary measures by clicking on below-mentioned link before you make the transactions.

http://ikman.lk/en/help/stay-safe#help-content

Rated 1 out of 5 stars

Unable to access the ikman.lk

Hi,
We are in New Zealand and unable to access Ikman.lk around month now.

April 22, 2022
Unprompted review
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Reply from ikman.lk

Hey Shalika,

We are aware of this issue and we are sorry for the inconvenience it has caused you. Currently, we are in the process of deploying the necessary solutions, thus should be back to normal very soon. We shall report your case as an addition to the cases we have already reported, so it may get resolved faster. Thank you for being patient with us.

Rated 1 out of 5 stars

Ikman.lk has banned in gulf countries…

Ikman.lk has banned in gulf countries like Saudi Arabia. Please update the reason or another option to login to ikman

April 15, 2022
Unprompted review
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Reply from ikman.lk

Hey Chathushka,

We do apologize for any inconvenience caused on your end. We appreciate your patience towards this. Your issue has been resolved and you can now post your ad at ease.

Rated 1 out of 5 stars

I tried to access the website from…

I tried to access the website from United Kingdom but it says access denied 1001 error

April 11, 2022
Unprompted review
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Reply from ikman.lk

Hey Rahul,

We are aware of this issue and we are sorry for the inconvenience it has caused you. Currently, we are in the process of deploying the necessary solutions, thus should be back to normal very soon. We shall report your case as an addition to the cases we have already reported, so it may get resolved faster. Thank you for being patient with us.

Rated 5 out of 5 stars

Having trouble using ikman. lk services

Hi. I am unable to use ikman. lk services in qatar right now. During past few months it has been worked fine. Today can not access ikman. lk services. It's appear error 403.access is denied. Kindly help me out of this issue to use ikman. lk. Services. I will be much grateful if you could solve this issue. I am waiting for your response.

April 11, 2022
Unprompted review
ikman.lk logo

Reply from ikman.lk

Hey,

We are aware of this issue and we are sorry for the inconvenience it has caused you. Currently, we are in the process of deploying the necessary solutions, thus should be back to normal very soon. We shall report your case as an addition to the cases we have already reported, so it may get resolved faster. Thank you for being patient with us.

Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service!
My customer service benchmark for Sri Lankan companies is set very low. I bothered them multiple times as I was struggling with certain issues with an advert I was posting, these guys pleasantly surprised me with their very patient and friendly attitude, each time.

March 10, 2022
Unprompted review
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Reply from ikman.lk

Hey,

Thank you so much for your valuable feedback. We believe that you enjoy all our services and continue to be with us the same.

Rated 1 out of 5 stars

Poor service

Order ID 522343
I have ordered electric cooker through ikman.lk on 28 th expected delivery 1-2 days as mentioned in the advertisement. I already make a card payment and my mom received a call that said please pay then they can deliver. We have contact by phone and email ikman.lk more than 8 times.
After that today we contact the seller they told us only 2 pieces left.
And also ikman yesterday confirmed our payment gone through but very poor service they not send that email to the seller to deliver it.
Very bad service and I’m not recommending ikman.lk to anyone.How many time we called them and email them only they can tell we will investigate the issue and will let you know after4 hours.no need to investigate punctuality and good customer service helps to keep your business.

December 30, 2021
Unprompted review
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Reply from ikman.lk

Hey,

We are extremely sorry for the inconvenience caused. Please send your contact details to support@ikman.lk or call us on 0112 350 350 so that we can investigate on this issue and provide you with a better solution.

Rated 1 out of 5 stars

Ikmanlk helps to bad sellers for scamming and misleading customers

I saw a recent (2hours ago) ad on ikman.lk and its price was 3500 on ad. then I called their phone number and asked for buying and he says the price was Rs.5900. then I reported the ad because it was a misleading price. then ikmanlk customer service sends me a mail and ask me a proof for changing the ad. then i send back a mail to say and ask I have my call record and how can i send you. that's all they never reply me back. for now 7 days. my opinion ikmanlk protect these bad sellers and helps them to scam buyers because ikmanlk get money from these bad sellers

November 13, 2021
Unprompted review
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Reply from ikman.lk

Hey Dumidu,

We are extremely sorry for the inconvenience caused. Please send your contact details to support@ikman.lk or call us on 0112 350 350 so that we can investigate on this issue and provide you with a better solution.

Rated 1 out of 5 stars

Really bad customer service of ikman.lk - 15/10/2021

Order date : October 15 or 16
Order item : aiko-super-torch-led-rechargeable-emergency-light-as-685-for-sale-colombo-1

I HAVE PAID ONLINE WITH MY DEBIT CARD AND THEY SAY, THAT IT IS CASH ON DELIVERY AND I HAVE NOT MADE ANY ONLINE PAYMENTS

I have contacted them more than 8 times now, and in my bank statement also the amount is deducted. All they say is "we will call you back in 4 hours", and they do not call back. Please note that it is 22nd of October today and I have not received my product , neither what happened to my order, nor what happened to my transaction.
I will take relevant actions against this if you do not respond to me and wasting my time everyday when i call the customer service with the reply "our agents will call you within 4 working hours' ', we will inform the relevant authorities' '. Please do not waste people's time, either I want my product or my money back. Please take this seriously, and not as a joke. Your call center people say that they do not have the ability to check any translation related material. If they do not have access to that? Do you expect me to have that access level? Why don't you give a reply? EITHER CANCEL ORDER AND REFUND. OR DELIVER THE ORDER.

My bank statement says,
15/10/2021 15/10/2021 POS SET Ikman Pv 70000002

I will not tolerate this bad customer service anymore. I WILL TAKE ACIONS ON THIS.

October 22, 2021
Unprompted review
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Reply from ikman.lk

Hey Ali,

We are extremely sorry for the inconvenience caused at your end. We have already raised a complaint regarding this, and it's being followed up. Please be kind enough to bear with us, and we'll make sure to solve your order issue and provide you with a better solution as soon as possible. For further details, you can contact us via support@ikman.lk or call us on 0112 350 350.

Hey Ali,

Thank you for your information. Since you have confirmed its cash on delivery over the verification call, our courier agent has requested you to pay. And also, upon receiving your complaint, our agents have tried contacting you two times, but there had been no response from your end. However, as we discussed on Sunday 24th October, we will be delivering your product within today (25th). You are our priority, and we are always delighted to serve you better!

Rated 1 out of 5 stars

No customer service they just hang up on you!

Tried placing an add with them but they asked me to edit it twice even though there was nothing wrong with the initial ad????
I then emailed them to discuss this - no response so I phoned & they hung up on me, pathetic service.

October 22, 2021
Unprompted review
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Reply from ikman.lk

Hey Virajni,

We are extremely sorry for the inconvenience caused. Please send your contact details to support@ikman.lk or call us on 0112 350 350 so that we can investigate on this issue and provide you with a better solution.

Rated 1 out of 5 stars

Poor add rejecting

My add was rejected saying the product (a mobile phone) is not available in Sri Lanka when the product was launched weeks ago in SL funny thing is by the time there were 6 other posts approved to the same product = I felt like their agents are been bribed by the members to minimize the competition. (This was a paid advertisement not a single call received for justifications)

September 25, 2021
Unprompted review
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Reply from ikman.lk

Hey,

We are sorry that you had a bad experience with us. Please send your contact details to support@ikman.lk or call us on 0112 350 350 so that we can make it right.

Rated 1 out of 5 stars

Never post an advertisement with them

Never post an advertisement with them. They are very efficient till they collect money. One of the poorest advertisers. I have paid for the ad for one month for an apartment and needed to change the photos. I couldn't do that even after several communications on WhatsApp. They don't answer your calls. When I check the ad after few days as I didn't get a single call. They have removed my ad. How can they remove it without my knowledge. Just a waste of your money.

September 24, 2021
Unprompted review
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Reply from ikman.lk

Hey Chaminda,

We are extremely sorry that you had a bad experience with us. Please send your contact details to support@ikman.lk or call us on 0112 350 350 so that we can investigate and make things right.

Rated 1 out of 5 stars

useless

useless. use facebook marketplace instead. much better results for free

September 24, 2021
Unprompted review
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Reply from ikman.lk

Hey Kelum,

We are sorry that you had a bad experience with us. Please send your contact details to support@ikman.lk or call us on 0112 350 350 so that we can make it right.

Rated 1 out of 5 stars

Worst Service Ever.Very Irresponsible

Worst service ever. Placed an urgent order on the 6th September. They informed that they will deliver it by 13th Monday. Today is 16th. Still not delivered.I called them more than 20 times from 6th - 16th to ask about the order. Took my landline and mobile number. That's all.No one called me even I don't no what happened to the parcel. Yesterday also I called 4 times. Even now also I calles.but did the same....took my contact number that's all. Very very bad and worst customer care. Will never order with this site.Bad, worst site ever I dealt with.
Really irresponsible people.Just garabbing money from the customer.

September 16, 2021
Unprompted review
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Reply from ikman.lk

Hey Harshi,

We are extremely sorry that you had a bad experience with us. Please send your contact details to support@ikman.lk or call us on 0112 350 350 so that we can make it right.

Rated 1 out of 5 stars

poor door stup service

poor door stup service, any one respond to our call, and dont get anything from there ikman delivery its risk

August 28, 2021
Unprompted review
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Reply from ikman.lk

Hey,

We are sorry that you had a bad experience with us. Please send your contact details to support@ikman.lk or call us on 0112 350 350 so that we can make it right.

Rated 1 out of 5 stars

ikman employe very uneducated like IJAS…

ikman employe very uneducated like IJAS very bad customer service..

August 21, 2021
Unprompted review
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Reply from ikman.lk

Hey Chandrani,

We are sorry that you had a bad experience with us. Please send your contact details to support@ikman.lk or call us on 0112 350 350 so that we can make it right.

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