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Rated 1 out of 5 stars

Purchased on the 1/10/2024 and still not recieved. Paid $10 for shipping as well! I've made several attempts to email (as that's the only way to contact) and had no response.

Rated 1 out of 5 stars

Horrendous customer service! We bought 7 full price tickets but made an error and bought them for the car visit instead of on foot (total of $133). After contacting them seeking to correct the issue,... See more

Rated 1 out of 5 stars

I purchased the Tom Yum Gai Rice Noodles and followed the instructions to cook. It says pour boiling water and replace lid. When i did this the pot exploded and the boiling water went all over me and... See more

Company replied

Rated 1 out of 5 stars

I ordered 2 meals last Sunday. I received a text to say the flood would be delivered by the delivery company and I replied to ask them to leave the package with a neighbour. That was it... See more

Company replied

1.0

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TrustScore 1 out of 5

2K reviews

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Rated 4 out of 5 stars

mostly tasty reliable ingredients.

Unlike some free from products, I have never had a reaction to any of ilumi foods! Only disappointment are the so-called lamb items, which taste unpleasantly like mutton and the value could be better!

November 4, 2015
Unprompted review
Rated 5 out of 5 stars

Absolutely Amazing

I am so glad that I discovered ilumi, being vegan it can be quite hard to find ready meals that taste as good as this. Would recommend them to anyone!

October 27, 2015
Unprompted review
Rated 5 out of 5 stars

Great company and tasty products

The choice to branch out and try a new gluten free product is always a mix of hope and trepidation. Ilumi do not disappoint. Their products are packed with flavour and are incredibly moreish! The 'posh pot noodles' are particularly brilliant and make a wonderful, easy lunch-on-the-go option.

October 26, 2015
Unprompted review
Rated 5 out of 5 stars

Simply brilliant!

I LOVE illumi. I am self employed and have periods when i work 70 plus hour weeks. I am also gluten and dairy intolerant. Illumi is the answer to my prayers: quick, tasty and nutritious meals which are reasonably priced. This was about my tenth order and it won't be my last: i can't thank you enough! Helen Hyde, Tunbridge wells

October 25, 2015
Unprompted review
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Rated 1 out of 5 stars

short delivered

First order and two items were missing. Not a good start, won't be bothering again.

October 24, 2015
Unprompted review
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Reply from ilumi

Hi Rachel - we are sorry you have had delivery issues with your order - our customer service team have been in touch and hopefully all is resolved for you - if not please do not hesitate to contact us. Regards Team ilumi

Rated 5 out of 5 stars

good food, masses of choice

Ilumi dishes have become a regular part of my diet since being diagnosed with coeliac disease. Lots of great dishes with plenty of variety. Worth trying a range of the meals and choosing your favourites.

October 23, 2015
Unprompted review
Rated 3 out of 5 stars

Bit early to say

I was asked to review my order for Ilumi Foods. As I have not eaten any yet it is too early to say.
But the order came very quickly. I would rather it was not so quick and it saved some money.

October 19, 2015
Unprompted review
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Rated 5 out of 5 stars

<3 ilumi!

We were thrilled when we discovered ilumi foods as they are fabulously tasty and so easy to prepare - and now you have pot noodles too my student daughter is very happy indeed! Thank you ilumi!
:o)

October 19, 2015
Unprompted review
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Rated 5 out of 5 stars

Yum yum yum yum

Yummy gluten free meals :) I especially love the noodle pots - something I missed so much. Great veggie options

October 18, 2015
Unprompted review
Rated 5 out of 5 stars

Very impressed

Extremely swift service. Great quality food and super value for money. Would highly recommend to others with gluten allergies because, at the very least, the hamper which I bought, means that there is always 'safe' food in the house. Will certainly buy again

October 18, 2015
Unprompted review
Rated 5 out of 5 stars

Ilumi food package

This was sent to a friend as a thank you present. She was delighted with the Gastropub Banquet selection and particularly the chocolate brownie mix.

September 14, 2015
Unprompted review
Rated 5 out of 5 stars

deliciously fantastic food

I have had several deliveries of illumi foods and I would definitely recommend them. The product is delivered promptly and often include recipe suggestions and the occasional free sauce which is lovely.

September 11, 2015
Unprompted review
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Rated 5 out of 5 stars

Bleeding brilliant

Ilumi offers a great service, fantastic price and such a caring understanding approach to people who suffer with Allergies. Also the food is very tasty, deliveries are on time running out of good ways to describe Ilumi.

Only thing I would suggest, is different portion sizes, sometimes portion sizes are perfect some too small.

September 9, 2015
Unprompted review
Rated 4 out of 5 stars

Love good food.

Brilliant. My daughter and I have enjoyed the meals. Love the discount. Happy to purchase more.

September 7, 2015
Unprompted review
Rated 3 out of 5 stars

50/50

I find the food hit or miss, I either really like something or I hate something. But iv tried almost everything so I know what to order. I love the concept of gluten free ready meals and hope more products are added soon

September 5, 2015
Unprompted review
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Reply from ilumi

Hi Page - many thanks for your review - we have just launched some new noodle pots which may be of interest to you . regards Team ilumi

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