Just returned from Imagine India holiday it was amazing. Our guide Jay was so knowledgeable and caring we never felt unsafe. We saw so much, the highlight being Taj Mahal and Shimla hiking in Himala... See more
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Another great seam free experience with the team from IC, once again Charles Denman has been exceptional in his expertise content knowledge and sense of humour to make the booking process smooth as si... See more
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The customer service consultant was clearly spoken, friendly and knowledgeable. She explained everything I needed to know and gave me time to ask appropriate questions about the booking. I felt very c... See more
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everything went as planned, no hiccups with transfers. the accomodation was excellent, the river cruise , owners suite was very comfortable, food excellent. stopover hotels were very acceptable,... See more
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Company details
Written by the company
Established in 2011, we are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise. More than just a cruise By taking pride in our relationships with cruise, rail and land partners, we’re able to create outstanding cruise holidays, seamlessly paired with immersive tours of the world’s most desirable natural and man-made marvels, enchanting rail journeys, exclusive events in unexpected locations, and fabulous hotel stays at hand-picked accommodations. Discover an unparalleled collection of once-in-a-lifetime experiences in some of the most spectacular destinations on Earth. CRUISE & RAIL Just like cruising, with rail travel the joy is in the journey, an opportunity to discover rather than simply visit. Combined together they offer an irresistible draw for so many. Many of our cruise holidays encompass rail travel on some of the most iconic locomotives in the world. From the exquisite carriages of the Venice Simplon-Orient-Express to the majestic Indian Pacific and the sophisticated Rocky Mountaineer, there’s a rail experience for everyone. CRUISE & TOURING Our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet. From the majestic phenomenon of Iguazu Falls to the opulent palaces of India and the breathtaking ruins of Machu Picchu – our fully escorted tours empower you with the confidence to explore new places that you might have believed were once out of reach. CRUISE & EVENT From lively cliff-top concerts in Bali to chartering entire ships to create an exclusive entertainment programme for our customers, our unique and exciting events are what truly sets us apart. Whether you’re interested in fast and furious Formula One® Grand Prix™ World Championship action or dazzling musical performances from world renowned singers, we create once-in-a-lifetime experiences paired with incredible cruises, curated just for you. CRUISE & STAY Our meticulously crafted luxury cruise and stay holidays are designed with your relaxation in mind. Enjoy your downtime in carefully chosen hotels, all while embarking on journeys to some of the world's most extraordinary destinations by cruise. Whether you prefer intimate vessels or grand liners, cosmopolitan city breaks or beachfront havens, your next unforgettable holiday awaits with us. RIVER CRUISING From the enchanting Danube to the mystical Mekong, a river cruise offers you the chance to relax as you glide through some of the world’s most incredible waterways. Whether you’re a history lover, a culture enthusiast, or someone with a keen eye for architecture, you’ll enjoy immersive experiences that showcase the beauty of each stop. CRUISE DEALS If you’re looking for the latest cruise deals then Imagine Cruising has everything, from great value sailings to last-minute cruise and stay holidays. Our cruise deals include the latest exclusive offers and promotions from all the leading cruise lines. From short breaks to longer adventures, you'll find the best value cruises to the most popular destinations here. BOOK WITH CONFIDENCE Your holiday is ATIA and AFTA protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.
Imagine Cruising
Written by the company
- More than just a cruise
- We create cruise holidays for every type of traveller and every imagination. Imagine Cruising wants to take you beyond your cruising dreams. That's why we constantly search for new travel experiences and change the rules about what is possible - we call it 'The Imagine Cruising Way'. We put a huge amount of time and care into tailoring cruise holidays that offer you incredible value. You can explore cosmopolitan cities, escape to unspoilt sandy beaches and seek out the world's greatest wonders, all in one holiday.
- We've only got One Life
- “One day…” It’s something we’re all guilty of saying about the things we dream of doing. We procrastinate as life passes us by. But it shouldn’t be this way. The One Life ethos is about seizing the moment and living life to the full. It’s what we live and breathe here at Imagine, it’s at the very heart of our company values and the reason we do what we do. We’re all blessed with One Life, but within it there is literally a world of possibilities just waiting to be explored. It’s our mission to help you discover this amazing world, to inspire you and help you experience as many unforgettable moments as possible, providing memories to cherish forever.
- 2021 & 2022 Cruise and Luxury Rail
- Combine a cruise with an iconic train journey to see more of the world. From the plush comfort of your carriage, enjoy panoramic views of snow-capped mountains, barren deserts, opulent palaces and more while savouring the romance of rail travel. You’ll feel like you’ve travelled back in time to a more elegant era.
- 2021 & 2022 Cruise and Escorted Touring
- From the majestic phenomenon of Niagara Falls, to the wildlife hidden in the dense rainforests of Borneo, the opulent palaces of India to the weaving marvel of the Great Wall of China - our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet.
- Book with Confidence
- Your holiday is ATIA and AFTA protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.
Contact info
Imagine Cruising , Level 7, 301 Coronation Drive , 4064, Queensland, Australia
- 1800 958 405
- customersupport@imaginecruising.com.au
- imaginecruising.com.au
4.6
Excellent
3K reviews
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Grace was fabulous to deal with
Grace was fabulous to deal with. She went the extra mile to ensure that we managed to purchase just the right holiday for us. Her attention to detail was great.
July 30, 2026
Reply from Imagine Cruising Australia
Dear Cathy
Thank you for your wonderful review!
We're delighted to hear that Grace provided such exceptional service and went the extra mile to help you find the perfect holiday. It's fantastic to know her attention to detail and dedication made your booking experience such a positive one.
We'll be sure to pass your kind words on to Grace, who will be thrilled to receive your feedback. Thank you for choosing Imagine Cruising, and we look forward to helping you create more unforgettable holiday memories in the future.
Kind regards,
The Imagine Cruising Team
Incredibly fast and professional…
Incredibly fast and professional response from Todd. Very helpful, friendly and efficient service.
Highly reccommend!
July 31, 2026
Reply from Imagine Cruising Australia
Dear Nicola
Thank you for your fantastic review!
We're delighted to hear that Todd provided such a fast, professional, and friendly service. It's wonderful to know that he was able to assist you efficiently and make your experience a positive one.
We truly appreciate your recommendation and your kind feedback. We'll be sure to pass your comments on to Todd.
Thank you for choosing Imagine Cruising, and we look forward to helping you plan another unforgettable holiday.
Kind regards,
Imagine Cruising
Knowledge of staff excellent
July 28, 2026
Reply from Imagine Cruising Australia
Dear Graeme
Thank you for your wonderful review!
We're delighted to hear that you found our staff's knowledge and expertise to be excellent. Providing helpful and informed service is something we pride ourselves on, and we appreciate you taking the time to share your feedback.
Thank you for choosing Imagine Cruising. We look forward to assisting you with your future holiday plans.
Kind regards,
Imagine Cruising
Very helpful and knowledgeable over the…
Very helpful and knowledgeable over the phone to talk to. We have just booked our tour and already looking forward to it even though it isn’t until late 2027.
July 28, 2026
Reply from Imagine Cruising Australia
Dear John
Thank you for your wonderful review!
We're delighted to hear that you found our team helpful and knowledgeable over the phone. It's fantastic to know that your tour booking experience was a positive one and that you are already looking forward to your adventure in 2027.
We truly appreciate you choosing Imagine Cruising and can't wait to help make your upcoming holiday a memorable experience.
Kind regards,
Imagine Cruising
Grace was exceptionally helpful as we…
Grace was exceptionally helpful as we had some difficulties with transfer of funds for our deposit and she was very patient. The booking process was efficient and our emails arrived immediately.
July 30, 2026
Reply from Imagine Cruising Australia
Dear Gillian
Thank you for your wonderful review!
We're so pleased to hear that Grace was able to assist you through the deposit payment process with patience and care. We understand that payment issues can sometimes be frustrating, so it's great to know she made the experience as smooth as possible.
We're also delighted that you found the booking process efficient and that your documentation arrived promptly. We'll be sure to pass your kind words on to Grace.
Thank you for choosing Imagine Cruising. We look forward to helping you plan your next unforgettable holiday.
Kind regards,
Imagine Cruising
We have done a lot of cruising
We have done a lot of cruising, but our first time to book with Imagine Cruising. Terrific experience. So efficient and accommodating. Won't be our last time to book with them.
July 30, 2026
Reply from Imagine Cruising Australia
Dear Patricia
Thank you for your fantastic review! We're thrilled to hear that your first booking experience with Imagine Cruising was such a positive one. It's wonderful to know you found our team efficient and accommodating throughout the process.
We truly appreciate your trust in us and are delighted to hear it won't be your last booking. We look forward to helping you plan many more incredible holidays in the future!
Kind Regards
Imagine Cruising
holiday booked as requested but there…
holiday booked as requested but there was a glitch in other party travelling with us. After a phne call it was resolved.
Imagine staff went above and beyond to fix it
July 30, 2026
Reply from Imagine Cruising Australia
Dear Ashley
Thank you for taking the time to share your feedback.
We’re delighted to hear that your holiday was booked as requested and that, despite a small issue with the other party travelling with you, our team was able to resolve this quickly and smoothly.
It’s wonderful to know that our team went above and beyond to assist and ensure everything was arranged correctly for your upcoming holiday. Providing support and peace of mind throughout the booking process is something we pride ourselves on.
Thank you for choosing Imagine Cruising, and we hope you have a fantastic holiday experience.
Kind regards,
Imagine Cruising
able to book without any hassles
able to book without any hassles, Emer was very good rep on the phone. Love the all inclusive aspect of the holidays advertised
July 27, 2026
Reply from Imagine Cruising Australia
Dear Janelle
Thank you for taking the time to share your feedback.
We’re delighted to hear that your booking experience was smooth and hassle-free. It’s wonderful to know that Emer provided excellent service and was able to assist you with your holiday arrangements.
We’re also pleased that you love the all-inclusive aspects of our holidays, as we aim to make the planning process easier and provide great value for our customers.
We’ll be sure to pass on your kind words to Emer.
Kind regards,
Imagine Cruising
Very helpful and knowledgeable about…
Very helpful and knowledgeable about the cruise and tour
July 30, 2026
Reply from Imagine Cruising Australia
Dear Millar
Thank you for sharing your feedback.
We’re pleased to hear that you found our team helpful and knowledgeable about your cruise and tour arrangements. Providing clear information and support to help you feel confident about your holiday plans is very important to us.
We appreciate your kind words and look forward to helping you create a wonderful travel experience.
Kind regards,
Imagine Cruising
Reply from Imagine Cruising Australia
Good Morning Susanne,
Thank you for taking the time to write a lovely review. We're delighted to hear about the service Emer provided in booking your holiday.
Thank you for choosing Imagine Cruising, we are looking forward to helping you with your future holiday preparations!
Kind regards,
Dana
Customer Service Executive
Booking went into next day which ended…
Booking went into next day which ended up costing $600 more. Booked as a group of 4 but ended up on different flights.
July 30, 2026
The customer service consultant was…
The customer service consultant was clearly spoken, friendly and knowledgeable. She explained everything I needed to know and gave me time to ask appropriate questions about the booking. I felt very confident dealing with this company, and am very much looking forward to the trip.
July 29, 2026
Reply from Imagine Cruising Australia
Good Afternoon Wendy,
Thank you for your lovely review. I'm glad Grace was able to assist you with booking your new holiday, how exciting!
We look forward to further assisting with your continued holiday preparations, and are always here to help.
Kind regards,
Dana
Customer Service Executive.
Problem Solved
My past experience with Imagine Cruising has been all I had hoped for.
An issue cropped up this time causing me to question the detail. I am pleased to say that Mark did his best to resolve the issue.
I would use Imagine Cruising in the future.
July 27, 2026
Reply from Imagine Cruising Australia
Dear John
Thank you for taking the time to share your feedback.
We're delighted to hear that your previous experiences with Imagine Cruising have met your expectations. While we're sorry an issue arose with your most recent booking, we're pleased that Mark was able to assist and work towards a resolution for you.
We truly appreciate your understanding and your continued confidence in Imagine Cruising. Thank you for choosing to travel with us, and we look forward to helping you plan another memorable holiday in the future.
Kind regards,
The Imagine Cruising Team
Booking with Imagine Cruising
Imagine Cruising consultants are always very helpful, thorough and easy to talk to. They discuss the trip and guide you through the booking.
As a previous customer, I always feel comfortable dealing with Imagine Cruising Australia.
July 28, 2026
Reply from Imagine Cruising Australia
Dear Gill,
Thank you for your wonderful five-star review and for your continued support as a valued returning guest.
We're delighted to hear that our consultants have consistently provided helpful, thorough and friendly service, making the booking process easy and enjoyable. Taking the time to discuss each holiday and guide our guests through every step is something we take great pride in.
It means a great deal to know that you feel comfortable booking with Imagine Cruising Australia time and again. Thank you for placing your trust in us, and we look forward to helping you plan many more unforgettable holidays.
Warm regards,
Harrison
Senior Customer Support Agent
Vicky & Nathan especially were…
Vicky & Nathan especially were terrific in helping us sort out our problems. Thanks again.
July 24, 2026
Reply from Imagine Cruising Australia
Dear Mrs Cassidy,
Thank you for your wonderful five-star review.
We're delighted to hear that Vicky and Nathan were able to help resolve the issues you encountered. Our team is committed to providing attentive support and finding solutions whenever they're needed, so it's lovely to know they made such a positive difference to your experience.
Thank you again for your kind words and for taking the time to share your feedback. We truly appreciate your support and look forward to assisting you with many more memorable holidays.
Kindest regards,
Harrison
Senior Customer Support Agent
Cruise booking
Daniel was very knowledgeable and helped guide us through the booking process. His help with cabin selection was greatly appreciated.
July 27, 2026
Reply from Imagine Cruising Australia
Thank you for your wonderful five-star review.
We're delighted to hear that Daniel's knowledge and guidance made your booking experience such a positive one. Choosing the right cabin is an important part of planning a cruise, so it's great to know his advice was helpful and appreciated.
Thank you for taking the time to share your experience. We truly appreciate your kind feedback and look forward to helping you plan another memorable holiday in the future.
Warm regards,
Harrison
Senior Customer Support Agent
Reply from Imagine Cruising Australia
Dear Peter,
Thank you for your wonderful five-star review.
We're so pleased to hear that you received prompt feedback, helpful advice and efficient service from our booking team. Providing knowledgeable support and making the booking process as smooth as possible is always our goal, so it's great to know we delivered on that for you.
We truly appreciate you taking the time to share your experience. Thank you for choosing Imagine Cruising, and we hope you have a fantastic holiday.
Kind regards,
Harrison
Senior Customer Support Agent
Reply from Imagine Cruising Australia
Dear Keith,
Thank you for your five-star review.
I'm delighted to hear that your booking experience was so straightforward and that a simple conversation led to everything being arranged with ease. Making the booking process smooth and stress-free is exactly what we strive for.
We really appreciate your kind feedback and thank you for choosing Imagine Cruising. We hope you have a wonderful holiday and look forward to assisting you again in the future.
Warm regards,
Harrison
Senior Customer Support Agent
Reply from Imagine Cruising Australia
Dear Alan,
Thank you for your fantastic five-star review.
We're delighted to hear that you found great value in our holiday packages and that our friendly team made such a positive impression. Providing exceptional service alongside outstanding travel experiences is something we pride ourselves on, so your feedback is greatly appreciated.
Thank you for choosing Imagine Cruising. We hope to have the pleasure of helping you plan another unforgettable holiday in the future.
Kind regards,
Harrison
Senior Customer Support Agent
Vietnam Tour
Contact was prompt after initial enquiry. Gabi was knowledgeable. I did feel a little rushed but that was a good thing too as it led to me booking for somewhere I have wanted to travel to. If I had had more time I think I may have decided not to go. Everything was quick and easy. Now have a gret holiday to look forward to!
July 24, 2026
Reply from Imagine Cruising Australia
Dear Julie,
Thank you for your wonderful five-star review. We're delighted to hear that Gabi was able to provide prompt, knowledgeable assistance and make the booking process quick and straightforward for you.
It's fantastic that you've secured a trip to Vietnam, especially to a destination you've been wanting to visit. We hope the excitement continues to build as you count down to your holiday, and we're confident you'll have an unforgettable experience.
Thank you again for choosing Imagine Cruising. We truly appreciate your kind feedback and look forward to being part of your travel journey.
Warm regards,
Harrison
Senior Customer Support Agent
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