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Ship from USA to Kenya Reviews 

144
•
TrustScore 3.5 out of 5

3.4

Exporter
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Rated 1 out of 5 stars

I shipped a pair of loafers from Nordstrom US and instead received car spare parts. When I brought it up with customer service they insinuated that I could have switched the package myself. No accou... See more

Rated 4 out of 5 stars

They are really great in terms of purchasing on your behalf but if the website doesn't accept their Kenyan credit cards, they'll charge you $5 for every $100 they transfer to the US. It's understandab... See more

Rated 5 out of 5 stars

I had difficulty processing payments as the instructions in your Imail Kenya personal account requires one to make payment through Mpesa or DTB. Paybill completely didn't work. DTB worked only to be... See more

Rated 5 out of 5 stars

I sent several boxes containing books I value very much and kitchen utensils. Unfortunately it seems they arrived to your company in a worn out box. Jon called me and assured me that everything inside... See more

Company details

  1. Exporter

Written by the company

Ship anything from USA to Kenya by air with our discounted shipping rates and track your parcels online.

Contact info

3.4

Average

TrustScore 3.5 out of 5

144 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(144)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid

Avoid, avoid, avoid. When you wake up,avoid. In the afternoon, avoid. And in the evening, avoid. Just avoid Imail. I just lost 2 valuable items with them. Unless you wanna chat with their customer care and at the end not find your item, just AVOID

December 22, 2023
Unprompted review
Ship from USA to Kenya logo

Reply from Ship from USA to Kenya

I thought this issue was due to a package that was not labeled correctly and the matter was concluded

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