imarku Reviews 

252
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The Imarku knife set is top quality supported by their top quality customer service. The CS Team worked with me promptly on a problem (my fault) I had and resolved it quickly. Great job and comp... See more

Rated 5 out of 5 stars

Initially my knife set arrived with a block that was damaged in shipping. However, Imarku promptly shipped a new replacement block via 3-day Priority Mail, and even threw in a free knife sharpener wi... See more

Rated 5 out of 5 stars

I never reviewed before, but this time I would love to review about this wonderful customer service with imarku! Their customer service go above and beyond to help their clients, I tried to find a se... See more

Company replied

Rated 5 out of 5 stars

Imarku's Customer Service was top notch ..... I purchased a set of Cookware from the company, when the pkg arrived, it was missing the Stock pot. I reached out immediatly to Imarku, presented pho... See more

Company details

  1. Kitchen Supply Store
  2. also in
  3. Knife Manufacturing
  4. Knife Store

Written by the company

iMarku knives have manufacturing units based out of Japan. Our CEO, Mr. Mark Liu had started around a decade back. The story dates back to when one of his friends Bolton had a pretty frustrating time looking for a perfect chef knife. That is when he made up his mind to create something to make good knives. He had started young, went to Japan to learn more about Japanese art and culture to start making these Japanese knives. He had initially chalked out a 5-year plan, but things initially did not turn out as planned. He almost felt like quitting, but his girlfriend named iMarku kept on inspiring him to keep going. And that is how the brand came to be known as iMarku. Today iMarku has come a long way from making a single chef knife to an amazing range of world-class knives, prep tools, and cookware. And the story of our growth continues. We are only growing with bigger and greater plans of expansion.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

252 reviews

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4.7

All reviews

(252)

5 reviews in the last 12 months

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Rated 4 out of 5 stars

Pricey

This non-stick pan is really good and cooks well. They appear to be will-made, but the price is a bit high.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

The heavy-duty design makes me…

The heavy-duty design makes me confident they'll last for years, though they are a bit heavy. The non-stick surface works great, making cleanup a breeze. They heat evenly. allowing food to brown and crisp without burning. At this price, I think they offer excellent value.

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

Sharp knives

I am very happy with this knife block set. There are a variety of knives included, each for their own purpose, and of course scissor and sharpening rod are always needed in the kitchen.

July 1, 2024
Rated 5 out of 5 stars

Excellent products & customer service

Excellent products & customer service. I was looking for a combination bread & carving knife. The on line store described the long, serrated edge knives they sell only as bread knives. I inquired whether they can also be used for carving meats like turkey & ham for holidays. They assured me they can, so I bought one. It performs even better than I hoped. The edge is the sharpest serrated edge I've ever used. It also looks even better than it appears in the photos on their site.

May 26, 2024
Rated 5 out of 5 stars

This set of cookware has met and…

This set of cookware has met and exceeded all of my expectations. It is very sturdy and absolutely stunning. I don't even have to turn the heat very high when starting to cook. It cleans up very nicely. Absolutely pleased with my purchase.

May 25, 2024
Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. Any product issue happened they were not willing to refund anything until you get paypal involved. It’s the worst company I encountered in the U.S. RUN away from them.

December 26, 2023
Unprompted review
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Reply from imarku

Dear Kathleen,

We deeply regret the inconvenience caused by the defective issue. Our team made every effort to address your concerns promptly and communicated extensively to find a resolution that met your needs. When you expressed a preference for a refund over a replacement, we promptly processed it for you. We hope for your understanding in this matter.

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