Immigration Trust Reviews 242

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and genuine care, highlighting their helpfulness and supportive approach throughout complex processes. Many people found the customer service exceptional, appreciating the clear communication, quick responses, and detailed guidance provided at every step. Consumers frequently describe the service as efficient and stress-free, leading to positive outcomes and successful visa applications. While the overall user experience is positive, some people noted occasional minor communication difficulties. However, even in these instances, the process was still described as smooth, professional, and ultimately successful, indicating that any issues were effectively resolved.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and support received.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the clear, efficient, and professional... See more

Response time

Customers consistently report positive experiences with response times. Reviewers frequently highlight the... See more

User experience

Consumers find the user experience to be ambiguous. Many reviewers praise the clear, well-organized, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

More recently, after my daughter received a new passport, we needed to get her New Zealand visa updated to match. Once again, Mr. Park stepped in and handled the process with efficiency and care. W... See more

Rated 5 out of 5 stars

Immigration Trust was recommended by my fiancée, and I can honestly say I’m glad she found them. I didn’t really know what to expect with the visitor visa process, but they took all the stress out... See more

Rated 5 out of 5 stars

thanks Simon and the team for the support and assistance with my Permanent residency application.i would again want to state that your professionalism and dedication to help in preparation and submi... See more

Rated 5 out of 5 stars

We’d been through it all — visa after visa getting declined, countless lawyers and advisors telling us there was nothing more they could do. We felt hopeless, tired, and honestly ready to give u... See more


Company details

  1. Immigration Attorney
  2. Immigration and Naturalization Service

Written by the company

We are immigration law experts who specialise in Immigration Law in New Zealand. ​Immigration law is the only subject we focus on & specialize in.​ We have the expertise to guide, represent, and support you achieving your immigration goals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

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Rated 5 out of 5 stars

I have been dealing with immigration…

I have been dealing with immigration trust since 2019, simon and his hardworking team been always awesome, supportive & helpfull with loads of transperancy in communication. Me and my friends have applied our residences thru immigration trust only, each application have got approved timely. We 100% recommend immigration trust.

February 14, 2024
Unprompted review
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Rated 5 out of 5 stars

Thank you Immigration Trust!!!

Thanks so much Simon and Immigration Trust team for helping secure Resident Visas for my family! I cannot thank you enough!

A few years ago, we were searching through various immigration agencies websites, trying to figure out if someone would be capable of dealing with our case, which was not an easy one. Once we had a thorough read through detailed and well structured information on Immigration Trust website, we got confidence that if someone would be able to help, it was Simon and his team. So we contacted Simon and signed an engagement letter, and it proved to be a right decision, as after a very long and stressful application process our Resident visas have been approved!

Simon and his team were approachable, answering promptly to all queries. Communication was clear, efficient, and honest, and I was updated about any progress in my application process almost instantly! Simon confidently guided us through complexities of visa process, and he was always available and ready to support and advise on the next steps.

He knows how to get successful outcome for the complex cases! Don’t hesitate to contact him for your visa needs!

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

Thanks for Immigraton Trust

A few years ago when I applied for my first visa to visit New Zealand, aiming to visit my partner. As a first-time traveller, I turned to the internet for guidance on the visa process. However, I received advice suggesting that I should not disclose my intention to visit my partner—a decision that was wrong, especially since it came from someone not qualified to advise. Consequently, when contacted by Immigration New Zealand (INZ), I chose not to mention my partner.

Years later, my partner and I decided to pursue a partnership visa; I received a PPI leter from INZ questioning why I didn't mention my parntner for the previous visa. In need of assistance, I researched immigration advisers and found Simon from Immigration Trust, renowned for his expertise, especially with the character waiver. Engaging with him, I addressed the character issues stemming from my previous applications. I learned that free advice is dangerous, and no one takes responsibility except for me, being at the mercy of INZ.

Simon diligently worked on my case, providing guidance and liaising with case officers regarding my personal circumstances. With his support, I finally obtained the NZ visa I had long desired, which is a partnership-based work visa for two years. I am deeply grateful to Simon for his invaluable assistance throughout this journey.

This experience taught me the importance of seeking proper and qualified advice rather than relying on free advice from unqualified sources. It highlighted the crucial lesson that accurate and honest information is fundamental in immigration processes, ensuring a smoother and more successful application.

June 25, 2023
Unprompted review
Rated 5 out of 5 stars

February 2024 Work visa

February 2024 : ImmigrationTrust has been the most supportive and comprehensive peoples concerning my case. After having a difficult breakup, I needed to make myself legal in New Zealand. Everything had happened during my holiday back to my country, my previous visa got withdraw while I was out of NZ.
Simon has understood the necessity and distress I had to go back to NZ. I had a work, qualifications and a life there.
We worked together during a period of 7 month with 12h of jet lag.
He helped also my employer to get the job check approval so I could get sponsored by my employer.
Today, my words are missing to express how thankful I am for the helped I received and the work we did with Simon to make my dream come true again, receiving a 5years work visa, getting my life back and my freedom.

February 10, 2024
Unprompted review
Rated 5 out of 5 stars

Simon and his team are reliable

Simon and his team are reliable, honest and operate with integrity. They helped my husband in his section 61 visa and make him legal in New Zealand.
I recommend them to everybody who is looking for any immigration advice. They explained everything so well in our file. Simon and Hya are so supportive and guided us on each and every step. Thanks once again for your help.

January 24, 2024
Unprompted review
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Rated 5 out of 5 stars

Professionalism & Trustworthy

Thank you Simon &team for all your effort and hard work you have contributed into my husband's case,from day1 until this day of celebration with tears of joy and heart of thanks giving,because you and your experienced team made it happen..
You have worked so hard on his complicated and hard case,and we finally received the good news. From section61-work visa,-PPI LETTERS-another work visa,and finally his residence visa is granted,all because of you Simon and your team.The name of your comapany says it all "IMMIGRATION TRUST"
yes I have trusted you to work on my hubby's case,and you made it happen Simon.
Thank you once again Simon & team for your hard work.Lord bless.xx

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

I want to express my deepest and…

I want to express my deepest and sincerest gratitude to Simon for helping me to finally secure a visitor visa for my husband.
I found immigration trust while I was searching through google to find an advisor to handle my husband’s visa. Since it has been a complicated case after getting rejected previously, my husband and I left with uncertainty and anxiety. We had talked to many advisors, but I didn’t get any positive response from them. But the first day I contacted Mr. Simon he listened to my case carefully and suggested me with the best way to bring a positive outcome to my husband’s visa status.
From the very beginning Simon guided us in every step to gather more documents and prepare for my husband’s case. The communication through the online platform was very easier and Simon and his team were very quick in responding to our concerns. The immigration journey was very stressful, but Simon gave us the hope and he was very supportive and made the process as easy as possible.
I would always recommend Simon as the best immigration advisor that I have ever had, thank you very much Simon for making us reunited in New Zealand am looking forward to working with him and his team on our next chapter which is applying for my husband’s partnership-based work visa.

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

If you are facing a challenging and…

If you are facing a challenging and difficult immigration case, I strongly recommend you to contact Simon to assist and advise you as soon as you can. Mr. Simon of Immigration Trust has great expertise when it comes to providing effective and timely advices for his client. My decision to work with Simon in April 2021 was something I can never forget, his positive, empathetic, and encouraging personality made me feel hopeful; it showed that he genuinely care and wanted to assist me from day one that I met him, he gave me hope while listening to me about my partner's declined immigration journey.

To cut a long story short, my partner's temporary visa applications were declined for the last time when it had been submitted through a law firm in which I had initially engaged with in 2020.

Without much hope while New Zealand was in lockdown because of COVID, I contacted Simon for help, he understood and knew exactly what went wrong with our case after he read over our previous immigration files. His advices and abliity to determine the exact root cause of a mishandling case is second to none. Since my engagement with Immigration Trust, my partner was successfully approved with a partner work visa and then a residence visa. I found Simon to be so responsive on his company online portal whenever I had any questions. Again I cannot thank Simon enough for his effort in helping me and my partner permanently reunited in New Zealand, and I cannot wait to recommend his expertise to others.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Partner Worker work visa approval and Ministerial Intervention for Decline RV21

Due to decline in RV21 Residence Visa, me and my partner contacted Simon (Immigration Trust) for the ministerial intervention and Simon suggested as to apply for Partner of worker work visa as my current visa expires in the meantime. Now I’ve got my Partner worker work visa approved.

Simon took the time to thoroughly explain each stage of the procedure to us and was incredibly patient. His grasp of immigration laws and processes was extensive. The web platform that Immigration Trust makes use of was one feature of the business that really stood out. It was incredibly transparent and simple to use, which really improved the efficiency and clarity of communication between the team and us.

Thank you so much to Simon and entire team of Immigration Trust who worked hard and supported us throughout the journey. We’re looking forward for the same result for our ministerial Intervention for our Residence Visa.

Thank you

October 19, 2023
Unprompted review
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Rated 5 out of 5 stars

Simon has been exceptional

Simon has been exceptional! Him and his team's expertise and attention to detail ensured a smooth visa application process. They were always available to address questions and concerns promptly. Thanks to them, the application was approved. It can be stressful waiting for answers from INZ but Simon kept us updated all the time and followed up with INZ at appropriate times. Would highly recommend

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Immigration Support

I would like to express my deep gratitude to Simon and his team for their tireless dedication during the residency process for me and my family.

The Skilled Migrant Resident Visa process was handled exceptionally by Simon and his team. They promptly clarified all our doubts, demonstrating exemplary competence, commitment and professionalism to resolve all the challenges that arose during our application. Without their support, we would not have achieved our goal. Therefore, I want to extend my sincere thanks for the excellent work done.

I would not hesitate to recommend Simon as the best immigration lawyer I have ever had the pleasure of meeting on my journey here in New Zealand.

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

I cannot praise the outstanding service…

I cannot praise the outstanding service we received from Immigration Trust and, in particular, Simon Park, enough. Simon went above and beyond to ensure the timely approval of mine and my children's visitor visa applications, which was of utmost importance due to my pregnancy.

Even amidst unexpected and pressing family matters, Simon remained dedicated to our case and ensured all necessary steps were taken care of prior to his departure from New Zealand. His professionalism and unwavering commitment were evident throughout the process, offering us much-needed peace of mind during a challenging period.

The Immigration Trust team was equally supportive and efficient in handling our case, providing tailored advice and assistance at every stage. Simon and his team were consistently available to address any questions or concerns we had, offering clear and concise guidance throughout the visa application process.

Thanks to Simon and the Immigration Trust team, our family's visas were successfully approved. I wholeheartedly recommend anyone seeking to travel or immigrate to New Zealand to enlist the services of Immigration Trust. Their expertise and professionalism are unparalleled, and we will forever be grateful for the invaluable assistance they provided. Thank you, Simon and team, for your tireless dedication and hard work!

August 21, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent Service from Immigration Trust

I am beyond grateful for the exceptional service provided by Immigration Trust. When my mother's visa application was declined due to lack of evidence of her being bonafide, we were worried and distraught. However, from the very first consultation with Simon and his team, we felt a sense of comfort and confidence in their abilities until we got an approval recently.

Simon was extremely patient with us and took the time to explain every step of the process in great detail. He had an extensive knowledge of immigration policies and procedures. One aspect of the service which was particularly impressive was the online platform which Immigration Trust uses. It was easy to use and very transparent, making communication between us and the team much more straightforward and efficient.

Thank you again, Simon and Immigration Trust!

September 6, 2023
Unprompted review
Rated 5 out of 5 stars

I cannot speak highly enough of the…

I cannot speak highly enough of the exceptional service we received from Immigration Trust and Simon Park in particular. Simon went above and beyond to ensure that my wife's and kids' visitor visa applications were approved in a timely manner, and this was particularly important due to her pregnancy.



Despite facing unexpected and urgent family matters, Simon remained committed to our case and ensured that everything was taken care of before his departure from New Zealand. His professionalism and dedication were clear throughout the process and provided us with much-needed peace of mind during a stressful time.



The team at Immigration Trust were equally supportive and efficient in handling our case, delivering personalised advice and support at every stage. Simon and his team were always available to answer any questions or concerns we had, and provided us with clear and concise guidance throughout the visa application process.



Thanks to Simon and the Immigration Trust team, my family's visas were approved. I would highly recommend anyone looking to travel or immigrate to New Zealand to seek the services of Immigration Trust. Their expertise and professionalism are second to none, and we are forever grateful for the help they provided. Thank you, Simon and team, for all your hard work and dedication!

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

We have recently been approved for our…

We have recently been approved for our Partnership based work visa. This is much earlier than expected, the initial date we were thinking was early next year but it came out 6 months earlier because of Simon's proactive efforts to get the application across. We are extremely grateful for all of his hard work. Highly recommended

August 28, 2023
Unprompted review
Rated 5 out of 5 stars

Successful Section 61 Application

Successful Section 61 Application

I returned to New Zealand in 2018 on my student visa (which was nearing expiry) in search of an opportunity which would provide a better life for me and to be able to support my family back in Fiji. During this time, the Covid 19 pandemic had arrived and all country borders were in lockdown. I remained in New Zealand during the pandemic, doing casual work to support my day to day living. I made every effort during this time to try and get my visa regularised. This was done on my own and with an immigration lawyer based in Auckland. Neither of these visa applications I/we submitted were successful. I felt very disheartened and lost all hope knowing that there was every possibility that I would have to return to Fiji. This feeling of hopelessness disappeared when my partners mother advised us that there was a lawyer Simon Park who was an expert and successful in Section 61 cases. I visited the Immigration Trust website and read many successful reviews by their clients. We lodged my Section 61 application in May and received the approval in July. The quick turnaround was unbelievable. Our experience in dealing with the Immigration Trust team throughout this process has been a great. They have been very supportive and helpful! I will now apply for my partnership work visa and do this through Immigration Trust as I know and believe that they will again deliver a positive experience. Thank you Simon and your team for the excellent service and work that you do to help those in my situation. I highly recommend Immigration Trust for all your immigration related matters, you will not be disappointed with the outstanding service they offer and the successful outcome is an amazing bonus!

July 20, 2023
Unprompted review
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Rated 5 out of 5 stars

Residence visa

We are happy happy to have received our residence visa through Simon. My wife was main applicant and we had applied family visa, it was a difficult case and Simon very efficiently handles our case very prompt and smooth plan was laid out for us. He was available through portal and on phone with prompt response. He helped us when nobody was taking our case. Very highly recommend Simon and team for the efforts towards getting us residence visa. Thank you, Gaurav Chopra

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Residence visa grant

I cant thank enough Simon and his team for the effort towards my residence visa. Mine was a difficult case and right from day 1 Simon kept telling me have faith we are here for you. Simon is a blessing for us and has been proactive with communication since day 1. He gave us enough time for the first consultation and worked out payment plan for us too. Communication has been very very consistent and upto the point, very actively answering all our queries. Thank you Simon for holding our hand when no one else did. Keep soaring higher you are a blessing for all of us.

July 31, 2023
Unprompted review
Rated 5 out of 5 stars

I am Deeply Grateful To simon Park For…

I am Deeply Grateful To simon Park For His Outstanding legal assistance in securing my partnership based work visa.In 2021 I applied my Partner Based Residency But when i was On interm visa i breach my interm visa condition in 2020.When INZ caught I breach my visa Condition And INZ want to do My character Waiver and This is biggest Red flag for my application after that my present lawyer said he not gonna help me because i breach the Visa Condition.Anyhow i arranged Second lawyer and I told him my situation and he misleading me and re-apply my Residency file with False and misleading Documents But He also Said if INZ not accept this we can withdraw file and apply next year and after withdraw they dont have any Proof for my past file and I also said YES Becuase I dont want get Deported I been in NZ Since 2015 I did to much hard work to get here.But INZ did not accept the document which my second lawyer Submitted and He said we tried but we failed we can try next year.After that i felt really stressed and scared because i knew i am in really big trouble with INZ But Luckly I find SIMON PARK in 2021 August and i told him my all situation and he said he will help me with my case and he help my step by step and on 11 July I got My partner Based Visa I am really Happy and I highly recommend Trust Immigration for any type of visa thanks

July 11, 2023
Unprompted review

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