imoo Reviews 

283
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent build quality and performance of the smartwatches, noting reliable GPS tracking, clear voice and video calls, and essential safety features that provide parents with great peace of mind. People also frequently mention how easy the setup is, alongside a helpful and responsive customer support team. Some reviewers were not happy with certain aspects, mentioning occasional drawbacks such as devices failing to work properly, a limited software experience with missing basic features, or minor instances where the location tracking was temporarily inaccurate during early daily use.

What people talk about most

Quality

Users describe positive interactions with quality, highlighting that the watch feels sturdy, durable, and... See more

Customer service

Consumers find customer service to be positive, highlighting that the team is very responsive, helpful, and... See more

Location

Reviewers highlight positive aspects of location, noting that the tracker is spot on and gives great peace of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I LOVE the IMOO SMART WATCH Z3 — it’s the perfect smartwatch for a 9-year-old. It has calling and video calling, real-time GPS tracking, and an easy touchscreen that kids can use without any trouble.... See more

Rated 5 out of 5 stars

We loved Z1 imoo watches. I bought 2 for my kids. And instead of buying them mobile phones, we can now reach each other and give them somehow freedom and independence in going to school. I also can t... See more

Rated 5 out of 5 stars

We’ve used Imoo watches for years, starting with the Z1 and now upgrading to the Z3 for our 9‑year‑old. The new model is faster, clearer, and noticeably more robust — perfect for everyday kid life. We... See more

Rated 5 out of 5 stars

This is our first purchase with imoo and we are very impressed with overall performance and quality of the product.we bought it our 10 yr old kid and call quality is excellent.setup was easy n seamles... See more


Company details

Written by the company

imoo Watch Phone is a pioneering brand focused on creating innovative, child-friendly smartwatch phones designed to keep kids safe and connected. Our mission is to empower families with secure, easy-to-use wearable technology that bridges communication between parents and children, providing peace of mind and fostering independence. At imoo, we specialize in watch phones crafted specifically for children. Our devices combine the latest advancements in safety, GPS tracking, and real-time communication to offer parents a reliable way to stay connected with their children. Each watch phone is equipped with features like two-way calling, location tracking, and customized parental controls, ensuring both security and functionality. imoo Watch Phone is dedicated to using technology responsibly to foster a safe and connected world for families. We are committed to delivering high-quality products that meet the needs of today’s parents while encouraging children to explore and communicate safely.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

283 reviews

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4.6

All reviews

(283)

95 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent choice for a first

I recently purchased the imoo watch for my 7 year old daughter and notably, the device is designed with a focus on safety and functionality, as it does not include games or social media options as I feel she is far too young to even have these features which made the decision choosing the imoo watch an easy one, the intentional design choice helps to minimise distractions and keeps children focused on their activities, making it an ideal choice for parents who prioritise their children's safety and well-being.

Firstly the battery life of the imoo watch is fairly impressive, lasting for more than two days on a single charge, which ensures that it provides reliable performance throughout its usage. This longevity is particularly beneficial for parents who want to ensure their children can stay connected without the constant worry of the device running out of power.

In addition to its robust battery, the watch is equipped with accurate tracking features that allow us as parents to monitor our child's location with confidence. One of the standout features is In terms of communication capabilities, the imoo watch allows for making and receiving calls, but it is designed to only connect with pre-approved numbers. This feature adds an extra layer of security, ensuring that children can only communicate with trusted contacts. On the pre set number function that I set up using the imoo app I’ve added a picture of the family member who the number refers to making it easy for my daughter to make the call without needing to read the name. Also using the imoo app I have control of who she can contact with and also who can make contact with her and all unknown numbers that haven’t been preset into her phone are restricted from contacting her which set the imoo apart from several other kids phone watch contenders.

There is a step counter on the watch which encourages physical activity and helps children stay active throughout the day.

Communication is made easy through the imoo app, which allows users to make video calls either through the app itself or directly with another imoo watch. However, our experience has shown that we are unable to use this function as we don’t know of any other imoo users currently so this has somewhat restricted our ability to fully utilise this feature. Despite this limitation, the imoo app is readily accessible for anyone to download on their smartphones, providing a user-friendly interface for managing.

The watch accommodates a personal 4g SIM card, and we opted for Lebara, which operates on the Vodafone network. This choice has proven to be very cost-effective, with a monthly fee of just £1.45 for the first 6 months. Rising to £4 for the remainder but can be cancelled at anytime. So far, we have been impressed with the location accuracy of the device, which has consistently provided reliable tracking information.

Overall, we are genuinely satisfied with this product. It offers an excellent solution for keeping track of our children's journeys to and from school without the need to provide them with a traditional mobile phone, which is not permitted on school grounds. The watch includes a school mode that can be activated, ensuring that visibility and communication are limited to designated school hours, further enhancing its suitability for school environments.

The watch can be bought in 2 colours we chose rose pink for our daughter and as there are many strap holes in the watch so fits on her small wrist. The watch face is big but for functionality it needs to be.

I am happy to recommend this watch.

I must also mention Cathy from Imoo is very helpful and can be contacted on WhatsApp with questions and queries

October 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great company , onest review

Great customer service and they have great support for products .Their watches are high quality, reliable , compatible with multiple carriers, GPS very accurate, regular software updates.
Keep the good work Imoo.

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great value! Very recommended product

My son is using this watch since last 3 months and it works perfectly. Very useful for knowing where he is and we can contact each other whenever we need.
Battery life between charges very long. We just charge once per week. I would buy it again

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely love the imoo watch

Absolutely love the imoo watch, have one for each of my children and they are absolutely essential in our home, our kids can safely call for friends and walk to the shops knowing they can contact home quickly and easily, the watches are super reliable, sturdy and easy to use! highly recommend

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

very practical

very practical, my children use it every day and since we bought the Imoo watches they go to and from school by themselves because we are in contact all the time

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

My 10 year old's been using Watch Phone Z1 for months now and we couldn't be happier! The battery lasts nearly a week & the watch has been very reliable with video calls / messaging / location tracking.

Customer services already very reliable - they respond on WhatsApp in minutes both presales and after.

Highly recommended!

December 18, 2024
Unprompted review
Show reviews in all languages. (283 reviews)

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