imoo Reviews 

283
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent build quality and performance of the smartwatches, noting reliable GPS tracking, clear voice and video calls, and essential safety features that provide parents with great peace of mind. People also frequently mention how easy the setup is, alongside a helpful and responsive customer support team. Some reviewers were not happy with certain aspects, mentioning occasional drawbacks such as devices failing to work properly, a limited software experience with missing basic features, or minor instances where the location tracking was temporarily inaccurate during early daily use.

What people talk about most

Quality

Users describe positive interactions with quality, highlighting that the watch feels sturdy, durable, and... See more

Customer service

Consumers find customer service to be positive, highlighting that the team is very responsive, helpful, and... See more

Location

Reviewers highlight positive aspects of location, noting that the tracker is spot on and gives great peace of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I LOVE the IMOO SMART WATCH Z3 — it’s the perfect smartwatch for a 9-year-old. It has calling and video calling, real-time GPS tracking, and an easy touchscreen that kids can use without any trouble.... See more

Rated 5 out of 5 stars

We loved Z1 imoo watches. I bought 2 for my kids. And instead of buying them mobile phones, we can now reach each other and give them somehow freedom and independence in going to school. I also can t... See more

Rated 5 out of 5 stars

We’ve used Imoo watches for years, starting with the Z1 and now upgrading to the Z3 for our 9‑year‑old. The new model is faster, clearer, and noticeably more robust — perfect for everyday kid life. We... See more

Rated 5 out of 5 stars

This is our first purchase with imoo and we are very impressed with overall performance and quality of the product.we bought it our 10 yr old kid and call quality is excellent.setup was easy n seamles... See more


Company details

Written by the company

imoo Watch Phone is a pioneering brand focused on creating innovative, child-friendly smartwatch phones designed to keep kids safe and connected. Our mission is to empower families with secure, easy-to-use wearable technology that bridges communication between parents and children, providing peace of mind and fostering independence. At imoo, we specialize in watch phones crafted specifically for children. Our devices combine the latest advancements in safety, GPS tracking, and real-time communication to offer parents a reliable way to stay connected with their children. Each watch phone is equipped with features like two-way calling, location tracking, and customized parental controls, ensuring both security and functionality. imoo Watch Phone is dedicated to using technology responsibly to foster a safe and connected world for families. We are committed to delivering high-quality products that meet the needs of today’s parents while encouraging children to explore and communicate safely.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

283 reviews

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No recent history of asking for reviews

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4.6

All reviews

(283)

95 reviews in the last 12 months

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Rated 5 out of 5 stars

💗💗💗Highly recommended

💗💗💗Highly recommended – a perfect smartwatch for kids!
We are more than satisfied with this children's smartwatch! My daughter wears it every day with great joy, and it has exceeded our expectations in every way.
First of all, the design is simply beautiful. The color combination is modern, sporty, and yet perfectly suited to children. The screen is large, clear, and easy to read, which is especially important for children. The strap is soft, flexible, and very comfortable to wear – nothing pinches or bothers, even when the watch is on the wrist all day.
The build quality is excellent. The smartwatch feels very robust and sturdy, perfect for active children who play, run, and spend a lot of time outdoors. You can immediately tell that it's a high-quality product and not a cheap toy. Even after extended wear, the watch still looks brand new.
I am particularly impressed by how easy and intuitive it is to use. My daughter learned how to use the watch very quickly and has no trouble at all. The features are perfect for a child this age – exciting, useful, and easy to understand. The watch playfully encourages independence and my daughter loves it.
As a mother, this smartwatch gives me great peace of mind. I know my child is wearing a reliable, well-functioning companion on their wrist. In summary, I can say:
😍 Beautiful design
😍 Excellent quality and workmanship
😍 Perfect for children
😍High fun factor and great benefits
We would absolutely recommend this smartwatch to any family with children. A fantastic product that is both fun and practical – we are completely happy with our purchase! 🥰🥰🥰

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company to deal with and they make excellent products. My daughter uses her watch daily and its been very useful on multiple occasions. I cannot recommend them enough.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Impressed

This is our first purchase with imoo and we are very impressed with overall performance and quality of the product.we bought it our 10 yr old kid and call quality is excellent.setup was easy n seamless.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely watch

Lovely watch, does everything it says. The best feature by far for me is the ability to accurately track my child through gps without any connectivity issues so far.
I found the watch easy and quick to set up and it has great call quality and it is very sturdy.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

We’ve used Imoo watches for years

We’ve used Imoo watches for years, starting with the Z1 and now upgrading to the Z3 for our 9‑year‑old. The new model is faster, clearer, and noticeably more robust — perfect for everyday kid life. We love that it keeps our child connected without needing a phone yet, and the safety features are a huge plus, especially being able to choose exactly who they can communicate with. The GPS and call quality are reliable, and overall the Z3 has been a great upgrade and a product we continue to trust.

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

The watch is perfect for kids

The watch looks cute and is perfect for kid, the GPS location is quite accurate, and I can easily check my child's location on my phone. The call quality is clear and the operation is simple.Good!

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

I'm a repeat customer

I'm a repeat customer, because I was so satisfied with the watch (Z1) the first time around. This time I got to deal with customer service to settle some questions I had and they were very forthcoming.
Good product, good service = customer retention
Well done!

January 19, 2026
Unprompted review
Rated 3 out of 5 stars

Overpriced with Terrible Software

It’s an overpriced watch. There are better options available on the global market for less money. However, in this specific market, there are no competitors, so it's a "take what you can get" situation.

Pros (Sort of)
- The hardware seems decent so far (only one month of use, and it hasn't broken yet).
- My child is happy with it as a first watch experience.

Cons:
- Software is awful. The promised location history feature is missing, as mentioned in other reviews.
- Terrible permissions management. You can't limit permissions for other contacts like grandparents; there is only one admin (seriously, most kids have two parents!).
- Volume control is terrible. The speaker blasts even on the lowest volume setting during calls.
- Scant app selection. While the lack of games can be seen as a plus, the inability to expand the app library is disappointing. I'd be even ready to write my own apps, but there's no way to sideload them.

Final Verdict
The child is satisfied for now, but I have a feeling they will grow bored of this watch soon. It's an okay first watch, but the potential is wasted due to the poor software experience and lack of basic features.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

We loved Z1 imoo watches

We loved Z1 imoo watches. I bought 2 for my kids. And instead of buying them mobile phones, we can now reach each other and give them somehow freedom and independence in going to school. I also can track them anytime I want. They don't have any access to social media or YouTube, just calling family members.
I want Also to highlight the customer service team, they are so good in answering any enquiries.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Better than a mobile for kids

The imoo Z3 is a great option if you are looking for a kid-friendly smartwatch focused on safety and communication, with real-time GPS, video calls, and best of all, parental controls for contacts, incoming calls, and usage limits… all in a device that is easy to use and reassuring for parents.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Imoo z 7 🎉🎉🎉☘️☘️🙌🏾🙌🏾

We Are sooooo happy with this watch, my son love this watch ……
We Are Soo happy to have the imoo z 7 before we have had the Explora From Telekom and we have had Soo much Problems , but with this clock we Are happy…
Ist very easy to use, and i was so surprised about the Camera at the Video call ist Soo good very very nice, ist comfortable tu use.
If you want a good watch bye the imoo watch 😊😉☘️☘️☘️🎉🎉

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

I’m giving the imoo Z3 a full 5 stars

I’m giving the imoo Z3 a full 5 stars. The setup was quick, the watch feels solid, and the 1.5” screen is bright and easy for kids. With 4G, GPS tracking, IP68 waterproofing, Classroom Mode, and an SOS feature, it strikes the right balance between freedom for kids and peace of mind for parents. Battery life is good, calls are clear, and storage is plenty for everyday use. Overall, a high-quality and trustworthy kids smartwatch that truly delivers.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

The Z1 imoo watch is perfect for independence

The Z1 imoo watch is the best alternative to be in communication with your kid if buying a mobile phone is an issue for you. They can not access the internet but they have a list of assessed and confirmed family members that can video call, send texts and audios. A fantastic feature of this watch is its accurate GPS tracker and the parental controls for using it in school. It has given us peace of mind and allow us to give more freedom to our son now that he comes and goes on his own from school. Definitely recommend this watch to anyone hesitating about buying an 11 year old a mobile phone. Be safe!

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great Watch for Kids

The imoo Z1 is a reliable kids’ smartwatch with 4G calling, video calls, and accurate GPS tracking. It’s durable, water-resistant and has a good battery life for everyday use. The Class Mode makes it school-friendly, and parents can control all contacts for safety.

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous product

Fabulous product. My son loves it and he can keep in contact with his pals. Love the GPS function and step counter too.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

The watch is strong and nice

The watch is strong and nice, my kid can use it easily and the quality of the camera is great. We are very happy with the purchase and they have agreste customer service.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Z7 tracking doesn't work, location not updating automatically, customer care terrible, reviews page removed from EU website

Z7 watch itself is good, location accurate but there are serious software issues. History is not being recorded and location is not being updated automatically, so it's basically useless, unless you can have the application open all the time and refreah nonstop. Customer care just asks for patience and for already provided details. There is no phone number, emails are not being responded. I am trying to solve the issue since 7 days and not getting anywhere. Reviews page was removed recently from EU website.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great company and product

As a parent, safety is my top priority, and the imoo Watch Z1 has been an excellent choice. I've had one for my older child for years, and recently bought a second for my younger one—it’s easily one of the best on the market.

The GPS is accurate, the safety features are solid, and the battery lasts up to 3 days—a big plus. It’s also simple and intuitive for kids to use.

Overall, a reliable, secure, and user-friendly device. Great experience with both the company and the dealer!

October 22, 2025
Unprompted review

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