The overall organisation was exceptional. The Belmond train n experience was fabulous. A rain shower intervened to send people below decks on the river trip, but no fault ascribed! The only negativ... See more
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The Singapore Eastern and Orient Train trip was fantastic and would deserve 5 stars except for the time "wasted" hanging around at Marina Bay Sands Hotel waiting for room allocation or transport to a... See more
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a good hospitality area close to the stand great staff in the venue and the food was good quality and nicely presented. the only thing that marred the event was the constant chatter throughout the ten... See more
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Fabulous event. Pick ups and drop offs were well organised in a luxury coach. Seats at GP were excellent. We had booked one twin room but this wasn’t known by the hotel (the 3rd time this has happened... See more
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Company details
Written by the company
For over 20 years, Imperial Corporate Events has been unlocking access to the world’s most exclusive and extraordinary events for our experience hungry clients. From the high-octane luxury of the Monaco Grand Prix to the palette-seducing splendour of Michelin-starred restaurants, we offer our clients and their guests the chance to dive into new sensory thrills together. So why not cross a few things off that bucket list in a way you never even imagined possible?
Contact info
Floor 3, Mercury Place, 11 St George Street, LE1 1QG, Leicester, United Kingdom
- 01162 695979
- info@imperial.events
- imperial.events
4.2
Great
813 reviews
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Replied to 82% of negative reviews
Typically replies within 1 week
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food and drink very good -atmosphere…
food and drink very good -atmosphere inside wasnt brilliant it felt maybe a bit to corporate if that is possible. we thought there might be a DJ after like in the other marquees it was maybe a little to formal. TBH since the event i have been contacted non stop by your staff to re book- and tbh i have now had to block them all . You really need to review your boiler room tactics-its not your staff fault i assume they are told to constantly contact clients to secure commsions i am talking 15 calls inside 3 days - its not good and i have booked with someone else for next year tbh.,
March 20, 2026
Reply from Imperial Corporate Events
We appreciate you taking the time to share your feedback. It is great to hear you enjoyed the food and drink, and we value your comments on the atmosphere as well as your expectations for the entertainment. We also note your thoughts on post event contact and will take this on board as part of our ongoing review of the customer experience. Thank you again for your honest feedback.
🤷🏻♂️🤷🏻♂️🤷🏻♂️🤷🏻♂️
Can’t quite remember what this was for, but I’ve not had any bad experience so it must’ve been a good experience so that’s why I’ll give it five stars
May 30, 2025
Reply from Imperial Corporate Events
Thank you so much for the 5 star review. We are really pleased to hear you had such a positive experience, even if the details are a little hazy. It was a pleasure having you with us at the Monaco Grand Prix and we hope the memories and photos help bring it all back. You are always very welcome to join us again for another unforgettable trip.
Reply from Imperial Corporate Events
We are sorry to hear that you were disappointed with the Eurostar timings for your trip to Paris. We understand how important travel times can be and appreciate your feedback.
While Eurostar schedules are set by the operator and outside of our control, we always aim to select the best available options at the time of booking. We are sorry that on this occasion the timings did not suit your plans.
Thank you for sharing your thoughts and we do take this on board as we continue to improve our service.
Reply from Imperial Corporate Events
thank you for taking the time to share your feedback. We're sorry to hear that your recent visit didn’t meet your expectations. We always aim to provide a consistent experience and appreciate your comments, as they help us review and improve our service. If you’d like to discuss this further, please feel free to get in touch with us directly.
Great trip to Rome
Great trip to Rome. Staff were very helpful and friendly. Would highly recommend
March 16, 2026
Reply from Imperial Corporate Events
thank you very much for your kind feedback. We’re delighted to hear you had a great trip to Rome and that our staff were helpful and friendly throughout. Your recommendation means a great deal to us, and we hope to welcome you again on another trip in the future.
So we feel very “ripped off”
So we feel very “ripped off”.
The cost of this trip does not justify the quality.
Crap flight from Stansted on Bucket airline. No food or drink on plane. Ticket £100 per person max ! Most are quoting £40!!!
Bus to hotel
Hotel. Really Weird hotel. Rooms horrible. Certainly not 5*. Bar closed to be Resturant in evening so no late bar.
No transfer to match. Nothing else organised.
Seats ok but in the gods and certainly not expensive.
Chatting to others on trip they did not pay what we paid !! £3.5k per couple. So £14k for four. We could have done this for half this at most !
All four of us booked new flights home. Not using the charter flights.
Disappointed and as discussed with Amanda our agent we will not likely use you again. Especially as we invited friends who paid for themselves and we are very embarrassed about the trip quality having recommended it !
March 16, 2026
Reply from Imperial Corporate Events
Thank you for taking the time to share your feedback. We’re really sorry to hear that the experience didn’t meet your expectations, particularly as you were travelling with friends.
We’d genuinely appreciate the opportunity to look into this further and discuss your concerns in more detail. Please feel free to reach out to us at eventoperations@imperial.events
, and a member of our team will be happy to assist.
Paris trip
Paris trip
I was unaware of the absence of many benefits that are normally included. For example, welcome drinks, transport to and from location, pre- match meal with guest speakers. Also the hotel room was extremely shabby and poor in many ways. Finally the seats at the game were nowhere near as good as previous match’s.
I’ve given 2 stars solely because your staff were great and helpful.
I’m afraid after many years of great events I will not be using your services again.
March 16, 2026
Reply from Imperial Corporate Events
thank you for your feedback and for your kind comments about our staff, we are very pleased to hear they were helpful.
We are sorry to hear that this experience did not meet your expectations. We would be very happy to review the event inclusions with you and go through everything in detail to help resolve any misunderstanding.
Please feel free to get in touch with us directly.
5 STAR VALENTINES PARIS WEEKEND
We booked Valentines Weekend In Paris
Eurostar to Paris we were expecting first class with Champagne .
NO we had the cheapest seats you could buy at the back ofthe carriage with no window view at all.
5 Star Renaissance Arc De Triomphe Hotel short walk to Champs De Elysees was the hotel we had been told we would be staying in with a deluxe room
NO we where in the Renaissance Republic no where near any Paris attractions
NO Deluxe room when i asked about Deluxe room at reception i was told we where in the cheapest room available
MOULIN ROUGE the main highlight of the weekend
NO transport to the event everyone had to find their own transport
I have been to many corporate events but never one organised as badly as this event by IMPERIAL CORPORATE EVENTS
I have emailed my complaint twice and had no responce at all!!
February 13, 2026
Unprompted review
Reply from Imperial Corporate Events
Thank you for your review. We're pleased to hear that you enjoyed the show, which we know was a key part of the weekend.
We’re sorry to read about the concerns you’ve raised. Please be assured that your complaint has been received and is currently being investigated by our team.
Thank you for your patience while we look into this matter, and a member of the team will be in touch once our investigation is complete.
All staff are very courteous and…
All staff are very courteous and professional and do everything possible to accommodate us and our guests.
February 24, 2026
Reply from Imperial Corporate Events
Thank you so much for your kind words. We truly appreciate you taking the time to share your experience.
Our team takes great pride in being courteous, professional, and as accommodating as possible, so it means a lot to hear that you and your guests felt well taken care of. We look forward to welcoming you back again soon.
Great venue great service can’t fault it
February 23, 2026
Reply from Imperial Corporate Events
We are pleased to hear that you enjoyed the venue and found the service to be of a high standard. It is important to us that every guest has a positive experience, so your feedback is greatly appreciated.
Thank you for taking the time to share your comments. We look forward to welcoming you again in the future.
Disliked the fact that there was no ICE…
Disliked the fact that there was no ICE rep present at any time during our stay. England Rugby Travel reps were very helpful indeed!
February 23, 2026
Reply from Imperial Corporate Events
Thank you for your feedback. We are sorry to hear that an ICE representative was not present during your stay, as we understand how helpful it can be to have someone on hand. We are pleased to hear that the England Rugby Travel team were able to assist you. Your comments are appreciated and will be shared with the team as we continue to review how we support our guests on site.
DON’T COLD CALL PEOPLE/COMPANIES WITH…
DON’T COLD CALL PEOPLE/COMPANIES WITH DRIVEL ABOUT TICKETS FOR MONACO GRAND PRIX WHERE SOME MYTHICAL PARTY HAS PULLED OUT AFTER PAYING 50%! BULLSH*T!!
February 18, 2026
Unprompted review
Reply from Imperial Corporate Events
We have removed your records from our system. If you require anything further, please contact rightobeforgotten@imperial.events and a member of our team will assist you
Reply from Imperial Corporate Events
Thank you so much! We’re really glad the event met your expectations and appreciate you taking the time to share your feedback.
Great day everything well organised and…
Great day everything well organised and run like clockwork
January 21, 2026
Reply from Imperial Corporate Events
Thank you so much for the five star review. We’re really glad to hear you had a great day and that everything was well organised and ran smoothly. It means a lot to the team to know our planning paid off. We hope to see you again soon.
Cirque de Soleil
The show, was great, the food was not that great. the communication was not clear in receiving the tickets but when I had misplaced the tickets, you managed to sort out duplicates for me on the night
January 23, 2026
Reply from Imperial Corporate Events
Thank you for your feedback. We are pleased you enjoyed the show and appreciate your comments on the food and ticket communication. We are glad our team was able to sort duplicate tickets for you on the night and hope to welcome you back again in the future.
A great experience of Corporate Hospitality
I have a great experience here as I get events which are according to my taste and budget. I must say Big Thank You to Marcus who helps me choose events that are suitable for my clients, my friends and my family in my budget. Very good client management Marcus. Full marks from me.
December 18, 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you for such a fantastic review. We are delighted to hear you had a great experience and that Marcus was able to recommend events perfectly suited to your taste and budget. We will be sure to pass on your kind words to him. Feedback like this really means a lot to us.
Always the best support and service
Always the best support and service, ICE have offered us some amazing events, Emma always makes sure we are always kept up to date with events that suit us.
December 30, 2025
Reply from Imperial Corporate Events
Thank you for your lovely feedback. We are so pleased you have enjoyed our events and support and that Emma continues to keep you up to date with options that suit you. We truly appreciate your continued trust in ICE.
Using Imperial simplifies experiences
Using Imperial simplifies experiences; booking is straightforward, and their online portal conveniently organizes all your reservations. I've been a satisfied user for years.
December 28, 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you for being a loyal client and for sharing your experience. We are glad you find our booking process straightforward and our online portal convenient for managing your reservations. We really appreciate your continued support over the years.
Amazing Abu Dhabi GP experience
I booked the Abu Dhabi GP package including flights, transfers, hotel and tickets. Absolutely incredible experience, the staff were on hand and answered all of my queries, and the event was very well organised. I could not fault it at all! I am excited to book my next trip with Imperial.
December 8, 2025
Unprompted review
Reply from Imperial Corporate Events
Thank you for your wonderful review. We are thrilled you had such an incredible Abu Dhabi Grand Prix experience and that our team was able to support you throughout. We look forward to helping you plan your next trip with Imperial.
A fantastic experience
A fantastic experience! Everything ran very smoothly and was even better than we had hoped
December 13, 2025
Reply from Imperial Corporate Events
Thank you for the lovely feedback. We’re delighted to hear that everything ran smoothly and even exceeded expectations. We’d love to welcome you back again soon.
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