Imperial Corporate Events Reviews 

814
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 173 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional organization and smooth execution of events, highlighting the high quality of service provided. Many people commend the staff for being helpful, professional, and friendly, contributing to a pleasant and memorable experience. The quality of accommodation, food, and event locations also receives frequent positive remarks, often exceeding expectations. However, some customers also noted concerns regarding logistics, such as long waits for transport or inconvenient drop-off locations. A few other people also felt that staff sometimes lacked presence or communication. Additionally, there were occasional comments about the quality of food or accommodation not meeting expectations, including issues with hotel allocation or seating arrangements.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the first-class organization and... See more

Staff

People report positive experiences with staff, highlighting their welcoming, helpful, and professional... See more

Location

Customers had positive experiences with location, frequently praising the excellent venues and hotel... See more

Holidays

Customers consistently note positive experiences with holidays, describing them as wonderful, memorable, and... See more

Quality

Reviewers mention positive feedback about quality, with many describing the food and drinks as exceptional,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The overall organisation was exceptional. The Belmond train n experience was fabulous. A rain shower intervened to send people below decks on the river trip, but no fault ascribed! The only negativ... See more

Company replied

Rated 4 out of 5 stars

The Singapore Eastern and Orient Train trip was fantastic and would deserve 5 stars except for the time "wasted" hanging around at Marina Bay Sands Hotel waiting for room allocation or transport to a... See more

Company replied

Rated 4 out of 5 stars

a good hospitality area close to the stand great staff in the venue and the food was good quality and nicely presented. the only thing that marred the event was the constant chatter throughout the ten... See more

Company replied

Rated 4 out of 5 stars

Fabulous event. Pick ups and drop offs were well organised in a luxury coach. Seats at GP were excellent. We had booked one twin room but this wasn’t known by the hotel (the 3rd time this has happened... See more

Company replied


Company details

  1. Event Management Company
  2. Event Ticket Seller

Written by the company

For over 20 years, Imperial Corporate Events has been unlocking access to the world’s most exclusive and extraordinary events for our experience hungry clients. From the high-octane luxury of the Monaco Grand Prix to the palette-seducing splendour of Michelin-starred restaurants, we offer our clients and their guests the chance to dive into new sensory thrills together. So why not cross a few things off that bucket list in a way you never even imagined possible?


Contact info

4.2

Great

TrustScore 4 out of 5

814 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(814)

155 reviews in the last 12 months

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Rated 5 out of 5 stars

The experience was fantastic

The experience was fantastic, of course a great event (Abu Dhabi F1) is hard to top as an all round event so really enjoyed that along with staying in Dubai at Atlantis.
Some challenges with the initial booking and name changes but we got there.
As a note, which i'm sure not the only one, is the bus leaving the car park at the F1, i get this is a venue issue and sure what your asked to do. As a suggestion for future, maybe you could get people to walk over to other side of the road (By Warner brothers) and meet at one of your team members. Then when you have 20-30 call a bus in from a more sensible location waiting 10-15 mins away, so save the 2 1/2 hour wait, not ideal and does impact the fun on the nights but accept not imperials fault

Thank you

December 13, 2025
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Reply from Imperial Corporate Events

Thank you for taking the time to share your experience. We’re pleased you enjoyed the event, the accommodation and the overall trip. We appreciate the constructive feedback and are glad you still had a great time at such an incredible weekend. We hope to see you again on another event soon.

Rated 5 out of 5 stars

Overall a very good event Abu Dhabi…

Overall a very good event Abu Dhabi Grand Prix, Coaches left too early after the race day was the only issue apart from that very good event and good organisation from all the events staff .

December 13, 2025
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Reply from Imperial Corporate Events

Thank you for your feedback. We’re really pleased you enjoyed the Abu Dhabi Grand Prix and felt the event was well organized. Great to hear you loved the hotel and found the team helpful throughout the trip.

Rated 4 out of 5 stars

A wonderful time was had

We had a wonderful time guys, the only issue we had was locating the coach in the coach park on Saturday after qualifying, the Imperial staff were not visible enough.

December 6, 2025
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Reply from Imperial Corporate Events

Thank you for the kind words. We’re really glad you had a wonderful time overall and appreciate you sharing your experience. We hope to welcome you back on another event very soon.

Rated 5 out of 5 stars

Everytime I use Imperial it is well…

Everytime I use Imperial it is well organised smooth process. I cannot recommend them more highly. Myself, clients and friends always have a great time

November 26, 2025
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Reply from Imperial Corporate Events

Thank you so much for your brilliant review! We're delighted to hear that every experience with Imperial has been smooth and well organized. It’s fantastic to know you, your clients and your friends consistently have a great time. We truly appreciate your recommendation and look forward to welcoming you again soon.

Rated 5 out of 5 stars

Great seats ..fabulous day

Great seats ... fabulous view of the game

November 18, 2025
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Reply from Imperial Corporate Events

Thank you for the 5 stars! We're glad you enjoyed the seats and the view. It’s great to hear you had a fantastic time.

Rated 5 out of 5 stars

Have used imperial now for a number of…

Have used imperial now for a number of years and am never disappointed with the service received or events attended. Imperial staff are friendly, efficient and helpful.

November 11, 2025
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Reply from Imperial Corporate Events

Thanks so much for your continued support over the years. We’re delighted to hear you’ve consistently had great experiences with both our team and events. We really appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Better than I was expecting

Better than I was expecting
Would definitely use again

November 11, 2025
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Reply from Imperial Corporate Events

Great to hear it exceeded your expectations! Thanks for the feedback. We’d be delighted to welcome you back again.

Rated 1 out of 5 stars

My experience was awful we had a trip…

My experience was awful we had a trip on the Pullman with food from a 2star Michelin chef. Train cancelled last minute, had to go to the restaurant. No atmosphere food was rubbish and we were in and out in one and a half hour.
We still have had no response from the email we have sent.

November 3, 2025
Rated 5 out of 5 stars

Experiences are made easy using…

Experiences are made easy using imperial, simple to book and the online portal keep all your bookings in one place, ive been using them for years

October 28, 2025
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Reply from Imperial Corporate Events

Thanks so much for your continued support. We're really glad you find the booking process simple and the portal helpful.

Rated 5 out of 5 stars

Well organised and friendly really…

Well organised and friendly really helpful staff and plenty of Bubbles

October 28, 2025
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Reply from Imperial Corporate Events

Appreciate the lovely feedback. Great to hear you had a well organised day with friendly faces (and a few bubbles too!)

Rated 1 out of 5 stars

This company are a disaster

This company are a disaster. Dont ever give them your number, they will call you hundreds of times and always from different mobiles. They have been dont so many times to stop calling and they just pass it around to different colleagues. A nightmare.

Updated: there response to say that they take data processing seriously is just not true and I have asked for my details to be removed already.

October 31, 2025
Unprompted review
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Reply from Imperial Corporate Events

We’re sorry to hear about your experience. We take data protection and call preferences very seriously. If you’d like to ensure your number is removed from all future contact lists, please email righttobeforgotten@imperial.events so we can action this immediately. Thank you for bringing it to our attention.

Rated 1 out of 5 stars

Attended the Monza F1 race

Attended the Monza F1 race. Not as promised with little 'hospitality' and left to fend for yourself after being dropped off 45 minutes away from the track. The cost in no way was value add and could have been purchased through other agencies at a fraction of the cost. On my complaint the CEO said the trip provided value for money - having attended many F1 races there was no value added.

September 11, 2025
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Reply from Imperial Corporate Events

We were sorry to hear that the weekend did not meet your expectations. As mentioned in our detailed email reply to you, we have carefully examined each of the concerns you raised. We always welcome feedback, and I wanted to address the points you’ve mentioned.

Regarding access to the circuit, our hosts provided instructions both on the coach and via WhatsApp, including the pinned location for your return transfer. Our team was available throughout to support with any queries. All guests also received a Final Event Guide beforehand, which clearly stated that walking distances at Monza are significant, with 30–40 minutes from the coach park to the grandstands being typical at most F1 circuits.

Our team were present throughout the weekend, at the welcome drinks, the airport transfers, and at the help desk on Friday morning. Although hosts cannot remain with guests constantly during long race days, they were on hand for support whenever needed. No issues were reported to us during the weekend; otherwise, we would have been able to assist at the time.

Our packages cover travel, accommodation, hosting, and official circuit access, and we believe they offer strong value for a premium, fully managed Formula 1 experience.

While we regret that the weekend didn’t match your personal expectations, we are confident that everything provided was delivered.

Rated 4 out of 5 stars

Wasn’t well explained about airport…

Wasn’t well explained about airport check in but rest of trip was well organised

October 21, 2025
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Reply from Imperial Corporate Events

Thank you for the feedback. We really appreciate it. Sorry for any confusion regarding airport check-in, but we’re delighted that the rest of the trip ran smoothly. We’ll make sure to improve that communication next time.

Rated 5 out of 5 stars

A Great Experience with Imperial

I booked the premium hospitality experience with Imperial for the Lewis Capaldi concert at the O2 London. The whole evening was wonderful, from our pre-show dinner to the service in our private box viewing area. Daniella McBride at Imperial, who arranged everything for us, was excellent throughout. As a result, I've now booked another event with her!

September 18, 2025
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Reply from Imperial Corporate Events

Thank you so much for your wonderful review! We're thrilled to hear you had such a memorable evening and that the experience lived up to expectations. Daniella will be delighted to know her service made such a positive impression, I’ll be sure to pass along your kind words.

We’re so pleased you’ve booked another event with us and look forward to delivering another exceptional experience!

Rated 5 out of 5 stars

Great event

Great event, well organised and the restaurant was superb

September 23, 2025
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Reply from Imperial Corporate Events

Thank you for your lovely feedback! We're so pleased you enjoyed the event and had a great experience at the restaurant.

Rated 5 out of 5 stars

All events I have been to have been so…

All events I have been to have been so well organised and so enjoyable

September 23, 2025
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Reply from Imperial Corporate Events

Thank you so much for your kind words! We're delighted you’ve enjoyed our events and really appreciate your continued support.

Rated 1 out of 5 stars

Imperial Corporate Events Refuses to refund cancelled Coldplay concert tickets for 22 people

The event was cancelled on the 8th of September yet the event organizer refuses to refund the amount paid for 22 people. Join in our class action lawsuit against Imperial Events

September 22, 2025
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Reply from Imperial Corporate Events

Thank you for your review. I’m sorry to hear of your dissatisfaction and regret any frustration this situation has caused.
To clarify, your booking was made directly with Imperial Corporate Events Ltd and is therefore subject to our Terms and Conditions. These include a Substitute Event Clause, which permits the transfer of bookings to an alternative date in the event of changes outside of our control. In line with this, a refund is not applicable.
While I understand this may not be the outcome you were seeking, our position remains consistent with the agreed contractual terms.

Rated 5 out of 5 stars

Emma & Madison have been absolutely…

Emma & Madison have been absolutely wonderful.
Always feel well looked after, events I have attended have been very well organised and amazing.
Highly recommend Imperial Corporate Events.

September 22, 2025
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Reply from Imperial Corporate Events

Thank you for your lovely review! We're so pleased to hear you've felt well looked after and enjoyed the events. Emma and Madison will be thrilled with your kind words. We truly appreciate the recommendation and look forward to welcoming you to more amazing experiences!

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