Imperial Shipping Specialist Ltd  Reviews 

165
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Attention to details and excellent at communicating and updating you on your goods whereabout . Delivery on time and the cheapest by far . Well done to the teams who pick up items ,very friendly team... See more

Rated 5 out of 5 stars

Shipping of Goods I sent a text message to Imperial Shipping Specialist Ltd on 11/11/2025, concerning some items I wanted to ship to Ghana. I got spontaneous feedback, then a call foll... See more

Rated 5 out of 5 stars

So professional,reliable and timely too. Great pricing too. What I like about them its the professionalism and how transparent they are from beginning till you receive ur item. If u want stress free... See more

Rated 5 out of 5 stars

A very receptive company that has the interest of its clients at heart and not just the money. Customer satisfaction is the priority. I encourage people to use this service especially those in the No... See more

Company details

  1. Freight Forwarding Service
  2. also in
  3. Courier and Delivery Service
  4. Delivery Service
  5. Logistics Service

Written by the company

We are the leading door to door freight forwarding and logistics company from UK to Ghana. We serve all private individuals who regularly or occasionally ship stuff to their families in Ghana, charitable organisations and commercial businesses alike that prefer to have their items shipped from overseas, negating the inconveniences and avoiding the expenses associated in having to travel overseas for the purposes of procurement. Our delivery process ensures that your cherished goods are delivered within 4 - 6 weeks to a location of your choosing. At Imperial Shipping Specialist Ltd, our core aim is serving the shipping needs of the Ghanaian community in the United Kingdom and corporate bodies with investment interests in Ghana. We also make purchases and shipment on behalf of clients in Ghana. Our head office is in Birmingham, West Midlands. We have strategically positioned ourselves to serve all Ghanaian communities in the southern sector and those in the northern part of the United Kingdom. Our registered company in Ghana (Imps Shipping Specialist Ltd, Ghana), undertakes delivery services in Ghana.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

165 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(165)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

A very receptive company that has the…

A very receptive company that has the interest of its clients at heart and not just the money. Customer satisfaction is the priority. I encourage people to use this service especially those in the North East England where I am. Most shippers don’t want to come here but Imperial Shipping Specialists will help you out!
The best shipping company so far! 👍👍👍👍

November 15, 2023
Unprompted review
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Rated 1 out of 5 stars

Soo bad still have problems from last…

Soo bad still have problems from last month why all this

June 1, 2023
Imperial Shipping Specialist Ltd  logo

Reply from Imperial Shipping Specialist Ltd

We are sorry to hear about your dissatisfaction about our services. In as much as we hope to provide the best services in a timely manner to all our customers, our core principle remains unchanged. Our terms and conditions state emphatically that payment need to be settled in full before dispatch of your packages. As at the time of replying, you have not settled your bill. You may resort to give a bad rating but will advice you to please honour your commitment to the company rather. And note also that, the longer your items stay in our storage facility, the more your bill increases. We will then advice ourselves as a company if this bill is not settled in 6 weeks upon pickup. Thank you.
NB: Your items were picked up on 02/06/2023. Our commitment states, 4 - 6 weeks for the shipping process.

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Rated 5 out of 5 stars

Very friendly and hardworking staff

Very friendly and hardworking staff. Good prices compared to other companies. My experience has been very positive with this company. They are very patient and always do their best to make sure customers are satisfied.

July 11, 2022
Unprompted review
Rated 5 out of 5 stars

Attention to details and excellent at…

Attention to details and excellent at communicating and updating you on your goods whereabout . Delivery on time and the cheapest by far . Well done to the teams who pick up items ,very friendly team . Look no further imperial shipping all the way . Make it your one stop and you won't regret it.

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

Very friendly and amazing communication…

Very friendly and amazing communication skills. Time agreed on at your convenience for pick up. Also, one receives a constant update on the transit of the goods till its delivered at the final destination.
Imperial is one of the leading shipping companies in Uk now.

October 26, 2022
Unprompted review
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Reply from Imperial Shipping Specialist Ltd

Thank you for appreciating our services. We endeavour at all times to provide top notch services.

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Rated 5 out of 5 stars

Always on time to collect goods

Their fee are good and always on time to collect items. I recommend imperial shipping if you want your items to be received in the same condition as collected.

February 24, 2023
Unprompted review
Imperial Shipping Specialist Ltd  logo

Reply from Imperial Shipping Specialist Ltd

We appreciate you and your constant job that you bring to us. Your loyalty is unquestionable. Thank you

Rated 5 out of 5 stars

Great work ✅

Excellent customer service and great delivery service…will recommend to all family and friends….👍🏾🎉🎉🫶🏾

April 7, 2023
Unprompted review
Imperial Shipping Specialist Ltd  logo

Reply from Imperial Shipping Specialist Ltd

Thank you for taking time off to review us.

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