Inanch London Reviews 55

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I was gifted a All That Hair - Limited Edition Hair & Makeup Mobile Storage Case from inanch london for christmas. Absolutely in love. Its sturdy. Weighty. But the quality seems incredible for the mon... See more

Rated 5 out of 5 stars

I would highly recommend Inanch London! I have an amazing experience every time, from hair to beauty you are taken care of every step of the way. I would highly recommended the Hydrafacial, Collag... See more

Rated 5 out of 5 stars

Just wanted to write a review to say how much I'm loving my curly hair extensions a month. They're something I wanted for years but couldn't find them anywhere in Ireland,so, to find this place in Lon... See more

Rated 5 out of 5 stars

Had hair extensions & colour with Alessandro a few weeks ago and had a fantastic experience. He took his time, explained everything and the results were fantastic! I’m so impressed. I have already re... See more

Company details

  1. Hair Salon

Information provided by various external sources

London's finest hair and nail designers brought to you by Inanch


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

55 reviews

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Rated 5 out of 5 stars

The best

I’ve had my hair extensions done by Petar at Inanch London before, and I’m always amazed by the results! My hair looks fuller, natural, and absolutely beautiful. Petar is talented, professional, and makes every visit a great experience. I love my extensions and wouldn’t go anywhere else.

March 25, 2026
Unprompted review
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Rated 5 out of 5 stars

25 Years of London Extensions & This is The BEST

I’ve been to many salons over the years, many have been superb, but Inanch London really does stand out for both skill and atmosphere. From the first phone call, the welcome is warm, organised and professional, and that same standard carries through from reception to the wash station and the styling chair. There’s a brilliant buzz in the salon – friendly, relaxed and luxurious all at once.
Three people in particular make every visit outstanding. Ivan, my stylist, is a complete star: he listens, understands exactly what I’m trying to achieve and then gets it spot on, every single time. My cut feels tailored to me – flattering, modern and easy to live with.
Petyr is colour and extensions perfection. His eye for shade, tone and placement is second to none, and my colour always looks natural, glossy and beautifully blended. Extensions are invisible – no tell-tale joins, no harsh lines, just fuller, better hair.
Finally, Semih the star of the wash station, taking real care and time so that your hair is treated properly, not rushed. He turns a simple hair wash into a treatment in its own right. His head massage is honestly transformative – within minutes you’re in a state of complete relaxation, a little slice of nirvana in the middle of the day. If they added it to the menu as a standalone service, I’d book it.
The whole team at Inanch combine top‑level technical skill with genuine warmth and care for their clients, which is why I trust them completely with my hair. I would recommend this salon without hesitation to anyone who wants both beautiful results and a five‑star experience from start to finish.

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

Pray I won’t end up with baldy spots!

I just moved in to London one year ago and when I wanted extensions the reviews of this clinic seemed fine. First time with keratin extensions , the hair shedded so much I had to take it all off after just 6 weeks, this cost me 2000£ . Second time to tried tape ins (since it is what have had most in my life )for my vacation and anniversary celebration and this time it was even worse. I did the hair 3 days before I went to Abu dahbi so i didn’t washed the hair until I arrived at the hotel. I was absolutely horrified to see the difference between my hair and the extensions.
Rule nr 1. Is that the extensions always must match your own hair in texture and color. My hair is wavy and the extensions was straight. It looks like a really really bad cheap extension job.
Want to add that I had extensions for more than 10 years and I had the best brands like bellami , great lengths so I know extensions.
Second was the pain I felt since putting the on. They were put too close to my scalp and it’s is not only a very bad job but also dangerous since the pulling can leave my scalp with hairless spots. Tape ins are most I had and it has never been this painful having extension before . I met a hairdresser I Dubai that helped me loosen them up a little.
This hairdresser in Dubai also tried his best to trim the ends of my own blunt cut hair ( cut by inach) so it would blend better with the extensions. He also cut the extensions into a more natural form since it wasn’t cut I layers .
I also wonder if they even put real hair since it’s still very shiny and has a chemical smell.
And if the hair should be real quality and you paid 800£ for it you certainly don’t want other hairdressers to ask if the hair is real. So this time I payed 800£ for the hair and 550£ for the installation . The
I have asked for my money back but they can only offer me a free installation of keratin hair and as kind and generous that is , it is not what I want . How can I ever trust this salon ? Keratin does not suit me and the hair I had last time was not ideal. So since I don’t wish more hair and asked for my money back
They have offered to pay 550 £ back . This is nothing compare to the money I have payed in this salon. Be very very careful with when choosing salon.

March 5, 2025
Unprompted review
Inanch London logo

Reply from Inanch London

Dear Tofu Salon (real named disguised for data protection),

Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations. At Inanch London, we take great pride in our work and always strive to provide the highest quality service tailored to each client’s individual needs - this applies to ALL our clients and NOT just our celebrity clients! If we didn't treat all our clients with the same level of service and professionalism I don't think we would be in business for 20 years!

We would like to clarify that we made multiple attempts to address your concerns and offered solutions to resolve the issues, including a complimentary reinstallation with an alternative method that may have better suited your hair type. However, we understand that this was not the resolution you were looking for. While we always aim to accommodate our clients, it is disappointing that we were not given the opportunity to make things right before this review was posted.

Regarding your concerns about hair quality, matching, and comfort, we follow strict professional standards in sourcing and application. However, we acknowledge that every client has unique expectations and preferences, and we regret that we did not fully meet yours on this occasion.

Furthermore, we have to say that we are perplexed as to why you left us a glowing 5-star review just over a week ago on Google (your previous review is below) and why the complete change of tune with this amended review? We tried our very best to resolve this matter offline but it appears that you simply waited to receive your partial refund and then alter your review on us.

YOUR ORIGINAL REVIEW - posted on 1st March 2025
5-STARS*****
"If you are suffering from hair salon anxiety look no further. You will feel 100 % safe and comfortable coming here. So happy I found this place after years of disaster treatments in nyc and London. I have done coloring and never have I met a hairdresser that listens and tries to understand what I want like their master stylist Hassan. So have you had bad experiences in hair salons and are thinking of giving up hair salons book an appointment with Hassan. I really recommend Hassan for his enormous talent in coloring and extensions and still has such a gentle welcoming way. Also his assistants and the reception personel are the most service minded and friendly people" - Posted by Tofu Salon on 1st March 2025.

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Rated 5 out of 5 stars

Inanch is a wizard with scissors ……

Came in to meet with Inanch with a view to becoming a client but also to see if she could fix some rather bad extensions that I’d had done somewhere else. Without explaining what was wrong, I sat in the chair and she immediately spotted the problem (more volume to one side). She counted all the rows & established the hair was equal, but explained that different batches of hair might have been used, resulting in different density to each side. She also noticed the dryness and suggested a treatment & cut. I really wasn’t expecting that much. The junior took care of the treatment and rough drying before Inanch came over to finish and cut. I really don’t know how she managed it, but my hair is now much softer and the cut has completely balanced out the density of the extensions. I’ve been having extensions for years, but no one has ever cut my hair at the ends, so the extension hair doesn’t separate, leaving it obvious that you’ve had extension hair added. Quite frankly Inanch is a wizard with scissors and extensions quite clearly.

October 28, 2024
Rated 5 out of 5 stars

Curly hair extensions

Just wanted to write a review to say how much I'm loving my curly hair extensions a month. They're something I wanted for years but couldn't find them anywhere in Ireland,so, to find this place in London is the best thing that could've happened to me, Hasan matched them perfectly for me and the rest of the staff could not do enough for me, best experience ever!

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Purchase

Brilliant Customer Service experience who promptly sorted an error with my purchase.
I definitely would make future purchases.

June 10, 2024
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Rated 5 out of 5 stars

I would 100% recommend Inanch to…

I would 100% recommend Inanch to anyone. Customer service is out of this world. Nothing is too much trouble for them. I had an issue with a product ans they rectified it and went above and beyond! Fab fab fab. I will keep returning

March 19, 2024
Rated 5 out of 5 stars

Amazing experience

I would highly recommend Inanch London!
I have an amazing experience every time, from hair to beauty you are taken care of every step of the way.
I would highly recommended the Hydrafacial, Collagenwave and LED light therapy treatments they are truly amazing and my skin has improved so much since having the treatments. If you are in London make sure to visit the salon; it is so worth it!

March 16, 2024
Unprompted review
Rated 5 out of 5 stars

Inanch salon experience

I visited Inanch salon 23.11.2023. For my root colour tint and blow dry.
I like to express my sincere thanks to the lovely team who looked after me and the care & advise and treatment I received I felt reassured as I was little nervous..and so pleased with the finish results of root tint and wonderful Blow dry and finish style of beach waves. Massive thank you & appreciation to kind Ivan whom I’ve been a client for many years . I also like to mention special thank you to the young lady who took care of my hair in washroom who did a really amazing job shampooing etc my hair and a special thank you to Giacomo for my colour..I felt really special and this was a real treat for me !

Kindest Regards

Annabelle

November 23, 2023
Unprompted review
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Rated 1 out of 5 stars

Order not receivec

Had to ring to chases part of the order, to be told that the item was out of stock, never received the email they said they had sent and one week on still it received the refund. The item we ordered is still showing as in stock on the website. beware…..

November 15, 2023
Inanch London logo

Reply from Inanch London

Dear Ian, thank you for your review. To clarify the story from our end:

1) we e-mailed you on the 16th November to inform you that we were out of stock on one of the items and gave you the option of either having a full refund on this item or to wait for the item to be back in stock (2-3 working days). We didn't hear back from you but didn't want you to wait for the other item that you ordered and sent this out to you by next day delivery. WE ALSO PLACED A NOTE IN THE PACKAGE to ask you to contact us about the item that was out of stock.

2) When you called us to request a refund for the item that was out of stock we processed this immediately and advised that the refund should reach your account within 24-48 hours.

3) Our receptionist also offered you a 20% discount off any future online orders as an apology for the inconvenience caused.

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Rated 5 out of 5 stars

Petar is a hair genius

For someone who is fussy about getting their hair done, I always feel in safe hands with Petar. He always makes me feel comfortable, listens to what I want, and delivers without fail everytime. No one has a clue that I have hair extensions because they look so natural. I most recently got my hair coloured with him too, and the colour was spot on. I will only book with Petar. 5 stars all round.

May 27, 2023
Unprompted review

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