They were very professional. Acknowledged your problem and did not judge you for being in your situation. Gave you options and gave a plan that would help you fix the difficult situation that you wer... See more
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As you know, asking for debt assistance is embarrassing and personally stressful. The staff I have had the pleasure of talking to did everything right when helping me. They were kind, patient and und... See more
Company replied
I am halfway through a 4- year debt management plan. Insight made it easy to enroll by dealing with creditors. The awfulness of large debt eased from fear, panic, and shame into a steady, doable lean... See more
They held my hand thru the process, and reduced high interest cards to 6.9% interest, set easy to afford monthly pmts and were available by phone, offered classes and education articles for sound fina... See more
Company replied
Company details
- #23 of 32 best companies in Debt Relief Service
- #121 of 201 best companies in Financial Consultant
Written by the company
Debt Relief Solutions: Nonprofit Credit Counseling, Debt Management and Debt Consolidation. Helping Millions Become Debt Free Since 1997.
Contact info
5750 Major Blvd, Suite 300, 32819, Orlando, United States
- (800) 565-8953
- contact-us@incharge.org
- incharge.org
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They have been extremely helpful when I…
They have been extremely helpful when I needed to change my payment date.
Great customer service
Great customer service, provides consistent account updates. Very satisfied with this company.
The ability to work with us during hard…
The ability to work with us during hard times . They offered solutions to every issue.
Company is true to their of helping us to fix our credit problems
This company is experienced in working with creditors to help resolve credit issues
It was reliable and wiick
It was quick. They helped put everything together in one bill. I was able to add more later on. They worked with me when I need to pay earlier. It’s going on three years and I’m halfway to my goal. I owed a lot of money
Flexibility in regards to payment dates
They are a great company and they are…
They are a great company and they are very helpful. I would recommend them to anyone who want to get out of debt
I have worked with this company several…
I have worked with this company several times. Their monthly fee remains the same, the amount each month is doable and flexible, if I need to change the date or pymt amt I can. They work with me and I try to finish ahead of the timeframe and there is no early payoff fee. I couldn't be happier.
You guys have helped a lot and thanks
You guys have helped a lot and thanks
Trust
I am updated on everything to do with my account. And whenever I need to make changes, I can do so anytime.
Patience, communication and you get your emails on time
My experience with you all is that we were very helpful we got through everything everything is getting paid on time I get a text or email from you letting me what’s going on less stress and everything is amazing
Thank you for all that you do
Easy to communicate with & sincere.
Took care of my creditors so I could…
Took care of my creditors so I could get back on my feet.
As long as I make my payments on time
As long as I make my payments on time, I am closer to being debt free. It always amazes how far i have come. Your guarantee and freedom from creditors calling and sending letters are phenomenal.
I made an awesome choice with InCharge…
I made an awesome choice with InCharge debt solutions. I am almost finished paying off my debt bc of this company! I'm very pleased with this company and my decision to trust them to assist me. Very grateful!
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