They were very professional. Acknowledged your problem and did not judge you for being in your situation. Gave you options and gave a plan that would help you fix the difficult situation that you wer... See more
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As you know, asking for debt assistance is embarrassing and personally stressful. The staff I have had the pleasure of talking to did everything right when helping me. They were kind, patient and und... See more
Company replied
I am halfway through a 4- year debt management plan. Insight made it easy to enroll by dealing with creditors. The awfulness of large debt eased from fear, panic, and shame into a steady, doable lean... See more
They held my hand thru the process, and reduced high interest cards to 6.9% interest, set easy to afford monthly pmts and were available by phone, offered classes and education articles for sound fina... See more
Company replied
Company details
- #23 of 32 best companies in Debt Relief Service
- #121 of 201 best companies in Financial Consultant
Written by the company
Debt Relief Solutions: Nonprofit Credit Counseling, Debt Management and Debt Consolidation. Helping Millions Become Debt Free Since 1997.
Contact info
5750 Major Blvd, Suite 300, 32819, Orlando, United States
- (800) 565-8953
- contact-us@incharge.org
- incharge.org
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been able to pay down credit…
I have been able to pay down credit card debt and not worry about it. The payment was affordable. When I had an issue with a creditor who "disappeared", they took them off the plan with no issues.
February 13, 2024
This is legit!!
This is a godsend. It’s the only one you can trust, it’s a Non Profit. They are so kind and helpful. Initially I left off a couple creditors but have since added them into my program. Incredibly easy to use the app to check up and inquiries are always responded to. I’m really happy I finally took charge of my situation. I’ve already paid of 20% of my debt and the interest is no longer compounding! Thank you to everyone who works at InCharge.
February 13, 2024
Unprompted review
Always willing to work with me.
Always willing to work with me when I have financial difficulties.
February 6, 2024
Excellent company! I highly recommend them!
So thankful for this company who have been so helpful and on target with all my issues.
February 1, 2024
I started with 5 credit cards past due
I started with 5 credit cards past due. I now have all paid off but one. I’ll have it paid off in July. I’m grateful for In Charge Sebt Solution.
January 29, 2024
Easy and convenient to budget
January 19, 2024
How easy it is to setup the payments…
How easy it is to setup the payments and how efficient the customer service is
January 27, 2024
You’re helping me get out of debt
You helping me get out of debt. I can’t thank you enough!
January 26, 2024
The only problem I had was the length…
The only problem I had was the length of time it takes to process payments 10 days is to long.
January 18, 2024
Reply from InCharge Debt Solutions
Hello Kimberly,
Thank you for your feedback, although, we are sorry to hear about this and would like to discuss your concerns further. An attempt was made to speak with you but we could only leave a voice message. Please contact us at the telephone number provided in your voicemail. We look forward to connecting with you.
Sincerely,
InCharge Debt Solutions
Careful tracking of payments
January 9, 2024
Everything the company stated before I…
Everything the company stated before I signed up has been done. It's nice to see my progress. It's a big relief seeing the amount I owe go down fast because they were able to get the interest rates down.
December 26, 2023
They helped me with getting some relief…
They helped me with getting some relief from my debt
December 16, 2023
Unprompted review
Customer service is always helpful and…
Customer service is always helpful and pleasant and makes it is easy to communicate with them. They notify you of all the payments made to your accounts.
December 7, 2023
Better than other debt relief companies
I like that this company doesn't destroy your credit while you are working with them unlike other debt relief programs. With incharge, you can see your progress and you still have a good relationship with your creditors.
December 5, 2023
My experience with in charge and all…
My experience with in charge and all the representatives is always delightful. I always get great customer service. My questions and requests are always taking care of with no issues.
December 1, 2023
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