Inch Autos Reviews 

254
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the LED bulbs, which are described as bright, durable, and transformative for driving visibility. Many people highlight how these products significantly improve their vehicles, making night driving much safer and clearer. Reviewers frequently commend the fast and efficient delivery service, with many items arriving quickly, often the next day. The customer service also receives high praise for being helpful, responsive, and providing excellent support both before and after purchase.

What people talk about most

Product

Consumers find product to be positive, with many reviewers highly recommending the items, especially LED... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the outstanding and fantastic LED... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting its speed and efficiency.... See more

Service

Customers consistently note positive experiences with service, often highlighting the fast response and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really quick delivery. Very happy with my experience from when I ordered to when I recieved my order(ahead of schedule). Kept updated on my order throughout. Product was exactly as described. Well do... See more

Rated 5 out of 5 stars

Highly recommend getting parts from here. Amazing service ordered on the 16th late in the evening ( after 4) and received the item the following day. Dealt through WhatsApp but phoned also just to be... See more

Rated 5 out of 5 stars

Very sound to deal with, extremely helpful customer service before and after purchase. Fast delivery, ordered Thursday evening, arrived Monday afternoon. Bulbs are outstanding. Bought Led’s for my 202... See more

Company replied


Company details

  1. Car Accessories Store

Written by the company

Supplying car accessories


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

254 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(254)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great customer service. They accidentally sent out the wrong size wheel cap. Within 5 mins of me informing them they had the right size sent which was delivered the next day. Will be buying from Inch Autos again

June 8, 2024
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Rated 1 out of 5 stars

TERRIBLE CUSTOMER SERVICE!

TERRIBLE CUSTOMER SERVICE!
I received the wrong lights that I ordered and have been attempting to sort the issue for over a month. Firstly, I was having to send numerous emails and chats on the online shop as I wasn’t receiving an answer. Now, I believe I have been blocked as neither my emails or the online shop chat is working for me, all because I was wanting what I ordered and paid for!! Would not recommend in the slightest!

January 28, 2024
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Rated 4 out of 5 stars

I struggled to see with my previous…

I struggled to see with my previous LEDs and these LEDs we’re definitely a good choice they are reasonably priced and definitely enhance your view of the road at night time making for a safer journey I wasn’t sure if they were going to be like in the pictures for videos they have but but I can guarantee that the videos are accurate

January 4, 2024
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Rated 5 out of 5 stars

Amazing service

Amazing customer service emails back no hassle Amazing products, best company I've dealt with in a long time
From the husband

December 25, 2023
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Rated 5 out of 5 stars

I thought I would have to sell my car…

I thought I would have to sell my car before a friend gave me the name Inch Autos. I could not see where I was going at night in my Toyota auris. The bulbs I got are life changing. Very quick response. Quickly advised and the bulbs arrived quickly. Even if they are more expensive they are worth EVERY penny. If you are worried about night driving, ring them for advice 🙌🏻😊

December 14, 2023
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