Incogni Reviews 2,588

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its effectiveness in removing personal data from numerous online sources, highlighting the peace of mind it provides. Many users appreciate the ease of use and the clear progress updates available through the dashboard, noting a significant reduction in unwanted calls and emails. However, some customers were dissatisfied with the service, specifically mentioning that it did not reduce the number of spam calls or emails as expected. A few people also felt that the company was not transparent about geographic limitations before payment, leading to frustration when they discovered the service was unavailable in their region.

What people talk about most

Service

Clients share positive opinions on service, with many praising its efficiency in removing personal data from... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the clean and intuitive web user... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the service very easy to use,... See more

Subscription

Customers consistently note ambiguous experiences with subscription. Many reviewers express satisfaction,... See more

Customer communications

Consumers find contact to be ambiguous, with some reporting an increase in unwanted calls and emails after... See more

Based on these reviews

Rated 4 out of 5 stars

The tool is very easy to use, I appreciate that! Customer support is also very good. The removal tool functionality is good but not excellent: I am having some problems trying to remove my phone numb... See more

Rated 4 out of 5 stars

Incogni is an awesome 👌 data scrubbing platform. They check Google, data collectors and many more. They are a weekday service who work hard to get their job ✔️ checked. In the case that you wondering... See more

Rated 4 out of 5 stars

I'm pretty new to it so this is somewhat tentative but they have indicated that they have numbers to demonstrate how much they are working for me. I have noticed at least some decrease in spam.

Rated 4 out of 5 stars

The service is great and they do a good job. I know they are actually doing what they say they are because I get notices from websites asking me to confirm I want my data removed constantly. Only remo... See more


Company details

  1. Computer Security Service
  2. Computer Software Store
  3. Software Vendor

About Incogni

Written by the company

Incogni, a tool that helps prevent your personal information from being stored and sold by data brokers.

Upon the customers’ request, the tool identifies and communicates with dozens of data broker companies, so that the person’s details can be deleted from their databases.

Leading names in the data brokerage industry currently own data on hundreds of millions of consumers, some boasting up to 1500 data points per consumer.

With the introduction of GDPR and CCPA, all these companies are subject to giving or deleting information they hold on the person if they receive a formal request.

However, contacting each firm could take ages due to the excessive response frameworks companies have crafted and perfected.

Surfshark’s team of researchers contacted 36 data broker companies on their own to show how difficult this process can be. To get a final response took a little over 6 days from our first letter with each new data broker and more than 20 days with each established one.

Furthermore, 63% of the large data brokers asked for additional personal data which is not necessary to complete the inquiry (outside of ID copy), asking for a bank statement or even e-signature and thus prolonging the procedure.

“Data privacy is becoming an increasingly alarming issue, yet many people are still unaware of the hidden market that data brokers operate in,” – points out Vytautas Kaziukonis, Chief Executive Officer of Surfshark.

“As the sensitivity and scope of data they possess widen, so does the need to be able to opt-out of it. However, based on recent studies, the actual process of taking back data is an extremely tedious procedure, which requires legal knowledge and lots of persistence.

“Incogni aims to help users opt-out of these practices more efficiently and exercise their legal right to privacy easily.”

The Incogni privacy tool is available for purchase at the official link: https://incogni.com.

Get your personal data off the market!

You have the right to have your personal information removed!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 4 out of 5 stars

Worth it

Have been using for over a year now. Does what it says. Wish price was a little better.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

GREAT service to reclaim your privacy

GREAT service to reclaim your privacy. Inexpensive relative to other similar services. They do the heavy lifting and will open your eyes to the massive number of data brokers selling your info! Incogni stops it.

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

Have taken my money ,but have got no…

Have taken my money ,but have got no verification email, without which i cannot open an account. i have provided 2 email addresses and contacted then twice with no reply.

They have replied asking me to contact customer support. I have done so twice and have had no reply. Quite possibly the worst company i have dealt with. I just want a refund, but they seem determined to take advantage of an 85 year old pensioner.

April 7, 2026
Unprompted review
Incogni logo

Reply from Incogni

We are truly sorry to hear about your experience.

Our team would love to make things right - please reach out to support@incogni.com, and we will make sure the issue you faced is solved!

Rated 3 out of 5 stars

Hasn’t helped with phone loan offers

For my issue/ concern the subscription hasn’t helped. I subscribed about a month ago and I have to say when you go into their app and see about how many companies have withdrawn their information. It is very cool. I subscribed because I wanted the telephone calls that I get daily probably about six, to stop. All off them are offering me loans; the number of phone calls that I am getting has not decreased . I only get this type of phone call for this one issue. Just sharing. Update/ edit after reading Incogni’s response. I have had the subscription for 33 days.

April 5, 2026
Unprompted review
Incogni logo

Reply from Incogni

Thank you for sharing your experience, and we truly appreciate you giving our service a try. We understand how frustrating it can be to keep receiving unwanted calls, especially when you were hoping for a quicker reduction.

Please keep in mind that companies have legal timeframes to comply with data removal requests, typically 30 days under GDPR and PIPEDA, or 45 days under CCPA. Even after a data broker removes your information, companies using that broker’s database need time to update their call and marketing lists, which can take several additional weeks. This means you may not notice an immediate reduction in spam calls.

We truly want this to work for you. If you have any questions about your account or need further assistance, please don’t hesitate to reach out to us at support@incogni.com, we’re here to help.

Rated 1 out of 5 stars

Not impressed

They may be a good company but they gave me no notice that they were going to charge my card again for a year, the charge comes from a 3rd party and no contact for incogni on the confirmation... The charge comes from the UK and they charged me tax even though I'm in the US, also seems fishy anyway not impressed... we will see how they address this and whether I change the review.

April 4, 2026
Unprompted review
Incogni logo

Reply from Incogni

We're truly sorry for the inconvenience you experienced. Paddle is our payment provider, which ensures all customer payments are secure. Renewal notices are sent directly by Paddle, as they handle subscription renewal reminders on our behalf.

Please check your inbox (including spam/junk folders) for an email with the subject line:

"Your subscription is about to renew" – it should be from help@paddle.com
. Your Transaction ID will be included in the subject line.

Please note that any tax or VAT applied is implemented according to your location based on the policies and regulations of your government.

We appreciate your kind understanding and want to make sure this matter is properly examined. To help us dig deeper and assist you promptly, please reach out to us at support@incogni.com
with your account details.

Rated 4 out of 5 stars

Data removal

My data has been and continues to be removed from many brokers. Easy to use.

December 1, 2025
Unprompted review
Rated 4 out of 5 stars

I'm pretty new to it

I'm pretty new to it so this is somewhat tentative but they have indicated that they have numbers to demonstrate how much they are working for me. I have noticed at least some decrease in spam.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Incogni Private Data Removal

Incogni has saved me a great deal of time effort, and frustration if I were to do this by myself contacting hundreds of data brokers who sell my personal info.

April 2, 2026
Unprompted review

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