While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Trying to set up an account wit indeed has taken ove a week. Being passed back and forth between departments. Kept saying the address supplied didn't match the business registered address, di... See more

Rated 1 out of 5 stars

Absolutely shocking service. Enshitification at it's finest. They just disabled our account with over £2K credit left of it because the account manager messed up setting it up on their system. This ha... See more

Rated 2 out of 5 stars

Dear Sir/Madam, With the hope this message meets you well. I wish to draw your attention to the applications I have submitted through your organisation which has not yeilded any positive resp... See more

Rated 1 out of 5 stars

You used to be able to filter out recruitment agencies, but now they have removed this facility so you are inundated with a multitude of jobs that either don't fit what you are searching for or simp... See more

1.3

Bad

TrustScore 1.5 out of 5

103 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Phone support zero

Call centre options are so limited you cannot deal any queries. The system asks you two questions and then just puts the phone down by saying "thansk for calling and good luck". Appauling.

September 29, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Incredibly Poor Standard of Candidates

We have attempted to use indeed a couple of times to recruit - the last time we had 7 of 9 candidates fail to turn up and this week we had one candidate arrive wearing shorts and a hoodie - he even brought his girlfriend (seriously, who does that?) and the remaining 3 candidates failed to show up. There's no mechanism for us to leave feedback for these candidates wasting our time.

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

This used to be a good website for job…

This used to be a good website for job hunting but i would oild ask all employees to move away from it.far too invasive, asking too many questions, won't let you use a password. Wants your Google account. Can't even open my own CV in download as it won't accept a password. What password? The one I have saved in password folder within android not accepted.
May as well delete the whole thing. Customer services respond but cannot solve the issue.
Reset emails never come through, solutions remain unsolved.
Privacy is our right and it is not your right to force us to give it away to use your service.
Move away, leave it alone.

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

Why are you forcing the need to log in…

Why are you forcing the need to log in and verify with a mobile number? The last time I had my number listed on indeed I was inundated with scam calls so obviously Indeed are selling numbers on. Seems I will have to just use other recruitment sites. Fine.

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

Account hacked, cant contact indeed!?

Receiving phone messages stating an interest in my cv, and to contact the whatsapp number.
Impossible to report or contact indeed regarding my account, and details being hacked.
Roundabout ride in help and questions,wasting time,and urgency to delete all my data.
They should be reported, and I am searching for guidance.

August 25, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Not user friendly

Why are they now forcing you to download the app, constantly trying to get you to put your phone number in and always reposting old job adverts! It's too much! Not user friendly at all get over yourself indeed!

August 14, 2025
Unprompted review
Rated 1 out of 5 stars

incompetent and unprofessional

I am getting repeated automated voice messages from this company. Even my phone marks their calls as spam. I retired TEN years ago and they are so incompetent they are still calling me to tell me they have a job for me.

August 10, 2025
Unprompted review
Rated 1 out of 5 stars

Disabled girl left high & dry by indeed

Disabled girl left high & dry by indeed
Unfortunately & to the detriment of a disabled girl with Cerebral Palsy - indeed have decided not to allow a advertisement for a support worker :( This is despite many emails & explanations to each new assistant at indeed - providing documentation proving that this disabled girl employees workers, pays tax & has all the relevant HRMC documentation along with proof of address, now over 4 weeks have passed & we keep getting told this will be sorted in 24hrs - in the mean time this disabled person is terrified that she will not have anyone to even help her eat/drink.
YOU SHOULD BE ASHAMED INDEED !

July 27, 2025
Unprompted review
Rated 1 out of 5 stars

I joined this year's ago and when I got…

I joined this year's ago and when I got work , not from their site, I informed them and they left me alone. Recently they have began emailing me jobs and the unsubscribe requests are ignored. You cannot even close your own account! You have to ask them for their permission. I am also finding it incredibly difficult to exercise my legal right for them to forget me and delete all data they hold. I had to sign in to try and close my account and in that process was forced to add my phone number and agree now they have it for them to contact me by voice call, recorded messages and texts. I wish I had never joined this pressure company.

July 3, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

I have received two junk mail letters…

I have received two junk mail letters in the last week, despite never having expressed the slightest interest in 'indeed'. They are clearly desperate, but that doesn't mean that they have to pollute the planet and irritate every small business owner in the country on their way down.

June 17, 2025
Unprompted review
Rated 1 out of 5 stars

Shockingly inept with any queries!

Shockingly inept with any queries!
04/06 - in response to your reply today (0n your other TrustPilot!) this is the same review I have previously submitted and you published but it was showing as a different country. For your information, the review information is completely factual of which I may write a book one day... I think your additional response does support my initial review I'm afraid...
Shockingly inept with any queries!
23/08 - in response to your reply, my correspondence with your customer service by email provides all the necessary information and speaks for itself
4/6 - I tried to re submit my review and it was rejected; exactly the same review that I had previously submitted but was showing as a different country - neither an impartial or competent platform and a very good example of how some large organisations lose themselves in the idea of service they are there to provide and the actual reality. What you do show are reviews with expletives which highlights the validity of your "moderation process" which leaves a lot to be deaired. My review has been published in another site. Something to bare in mind when looking for a job.

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

Keeps on spamming me

I keep on getting phone calls with a recorded
Message to add to my contacts. I don’t want these calls. There is no way of stopping these calls. I never signed up to Indeed.

May 22, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Would not wing me off my medicine…

Would not wing me off my medicine instead they made me quit cold turkey. Boy did it turn bad! I begged them to please wing me off my medicine because I guess the jail doesn't allow you to take benzos but I could had died or had another heart attack. Why would vital core or the county jail put themselves in a lawsuit predicament? I went into very bad hilucinations and still affected till this day with quitting cold turkey. They knew I was on this medication as my Dr called them and called the jail. This is just a short version of the story but so much more had happened while I was blacked out and don't remember anything other than what I was told. Judge ordered me out of jail with no bond so I could seek medical attention. Can anybody or does anybody know what legal actions I could take? I warned them along with my doctor that I CAN NOT JUST STOP TAKING MY CERTAIN MEDS THAT COULD HAD A VERY BAD OUTCOME, SEIZURES OR DEATH, STROKE.

April 10, 2025
Unprompted review
Rated 1 out of 5 stars

Useless

Absolutely useless, I've applied to about 100 jobs, including jobs that need no experience such as warehouse jobs. I've also filtered it to jobs that have become available in the last 24 hours. out of 100 im still yet to even get a interview. Absolutely joke. Uk job market is a joke and indeed is an even bigger joke.

May 2, 2025
Unprompted review
Rated 1 out of 5 stars

Waste of space

Waste of space. They are not a recruitment ageny but mereley 'Scrapers' or in other words they copy and paste every legitimate recruitment site but then proceed to send you totally irrelevant results. As someone in the construction industry im baffled as to why im receiving jobs for mathemeticians or schoolteachers.

Its feedback ratings on here do not surprise me in the slightest but 90+ % must be a record for any company

April 30, 2025
Unprompted review
Rated 1 out of 5 stars

GET RID OF THIS FIRM!

Years and years I've piled in application after application with these guys and nothing. Someone needs to call them out because they shouldn't be exist.
I'd consider myself a slightly above average bod in terms of skills and experience, yet not one interview in 15 years? Do you know the effect this shit has on people and their mental health? W###ers

April 9, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Absolutely appalling from start to…

Absolutely appalling from start to finish dealing with Indeed. A false review has been made about our company from someone who does not even work there.
False and misleading allegations. They refuse to take it down or even escalate. Six phone calls with promise of help then nothing. If they actually took the time to read their own guidelines, they will see this review is in breach of all of them. We will never use them again.

March 21, 2025
Unprompted review
Rated 1 out of 5 stars

I have had an extremely disappointing…

I have had an extremely disappointing experience with Indeed. Despite multiple attempts to post job listings, I was repeatedly blocked without any proper explanation. Over the past two weeks, I have tried to communicate with their support team, but I received nothing but generic responses with no meaningful assistance.

They requested various documents, which I provided promptly, yet they still refused to allow me to post jobs. This lack of transparency and support has been incredibly frustrating.

It is concerning that Indeed holds such a dominant position in the job market, influencing countless businesses and job seekers, yet they fail to take responsibility for their actions. Their unprofessionalism and inefficiency have wasted my time and hindered my business growth. I expected much better from a company of this scale.

March 12, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look