IndieMade Reviews 5

Been using indiemade for a few years now after leaving Etsy. The platform itself obviously doesn't have as many integrations as you may find on Shopify or similar platforms, but they make up for that with customer service and support. Not only that but they're cheaper, no fees and if you know abit about html you can integrate with other softwares or find work arounds to make things run smoothly.

I've had more success running my own site through indiemade than any of the bigger companies. There have been a few tech issues along the way but they are quick to help and resolve them. Highly recommend to small indie businesses who either want there own lil space on the internet or to run along side their marketplace stores (fully integrated with etsy btw!)

Having used both Etsy and Folksy in the past, it has been a relief to have my own small shop that I can link to my main website without all the awful competitiveness and costs of Etsy and Folksy. Linking with Etsy is very simple, and then you can close your Etsy shop down later if you want. If you want a simple shop with all the usual functions, that's artistic looking and user friendly with great, speedy support, then IndieMade ticks the boxes. You will have to drive your own customers to the shop, but you won't have all the hype and competitiveness of Etsy and Folksy.

Absolutely LOVE indiemade. It took a while to figure everything out but after that it's super easy. The support has always been there for me within hours of an inquiry. Imports from etsy smoothly and you can shut off the integration when done so that etsy can't take fees for the sale. I've used it for over 2 years without issues. 10/10 recommend for price and value.

dont waste your money.

The store is dysfunctional, none of the themes are working. Support promises to "fix" it for three days and continuing. Support is useless, money taken. Never again

Oh my goodness, where do I start. I decided to build my website using IndieMade. At first glance, everything looked amazing; the web builder is user friendly and I really liked the themes on offer. However, after I'd spent weeks of hard work building my website, everything went horribly wrong.

The web forwarding for my domain name wouldn't work properly with their platform and the site wasn't secure, despite them advertising that they provide SSL certificates. I wasn't receiving notifications that I'd received orders or messages from customers, and customers weren't receiving notifications that they'd placed an order.

When I contacted their technical support I was repeatedly told that I hadn't set up the web forwarding correctly, despite Fasthosts (my domain host) confirming that it was set up correctly. Their answer to the fact that I wasn't receiving order or message notifications was that all 3 of the email addresses I'd used during testing, from different email providers, were blocking emails from Indiemade. In fact, they maintained that one of the email providers was blocking emails for all of the 3 email addresses, which is impossible.

So now, I am currently paying for a website that is not secure, the links do not work properly, I'm not receiving any notification emails and Indiemade support has gone radio silent. My emails are not being answered and they do not provide telephone or chat support.

Let this be a warning to those of you, especially Etsy sellers wanting to set up their own website (Indiemade claims that they are the answer to integration with Etsy) - do not waste your time or money on Indiemade, you will be left disappointed and out of pocket.