Indifferent Broccoli Reviews 810

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its dependability and the ease of setting up servers, often without any issues. The user experience is frequently described as simple and straightforward, with many appreciating the intuitive control panel and helpful guides. Reviewers also commend the outstanding customer service and support staff, noting their helpfulness, quick responses, and willingness to assist with various issues, including modding. The pricing is consistently mentioned as competitive, affordable, and offering great value, especially with features like scalable RAM and a free trial. However, some people were dissatisfied with the user experience, citing issues like lag, server resets, and daily disconnects, particularly for certain games or regions. A few other people also felt that customer service was unresponsive or unhelpful in resolving their problems, with some experiencing long waits or unresolved tickets.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as great, exceptional, and the best... See more

User experience

Users describe positive interactions with user experience, highlighting the ease of signing up, setting up... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the support team as... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, responsiveness, and... See more

Price

Clients share positive opinions on price, consistently highlighting that the pricing is competitive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We need servers in Vienna, Frankfurt, Stockholm so entire europe can have small ms. But other than thato your User Interface is absolutely great. And support is also very good. The new modding sys... See more

Rated 4 out of 5 stars

lags every now and then which can cost you a life in a game like project zomboid, other than that its great. 128 giga is way more than what anyone else offers, mods are supported, cheapest on the mark... See more

Rated 5 out of 5 stars

The Project Zomboid documentation is fantastic. Server setup was quick and easy. The price is reasonable. The server console works well. Overall, I'm quite a happy zombie slayer. I like it enough that... See more

Rated 5 out of 5 stars

When I needed help, they had me covered. Probably the best server hosting service I have ever used. 10/10 or in this case 5/5. IndifferentChicken is the Mona Lisa of customer service! Like MJ in his p... See more


Company details

  1. #36 of 60 best companies in Web Hosting Company

Written by the company

Indifferent Broccoli is a game server hosting and rental company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

810 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

The good and Bad

I’ve had good experiences with the support staff at Indifferent Broccoli — they’re responsive, polite, and genuinely try to help when issues come up. Unfortunately, the biggest problems we’ve faced aren’t with support itself, but with the server performance.

We host multiple servers with them, and since day one we’ve dealt with ongoing stability issues. Tickets usually result in temporary fixes or workarounds, but the root problems never seem fully resolved. If you’re planning to run a community server expecting 20+ concurrent players, I would seriously consider other hosting options.

From our experience, the physical boxes feel heavily overloaded. For example, we pay for a 32-slot Project Zomboid server, yet once player counts go beyond roughly 12 people, the server becomes unstable and can crash or restart due to the machine being “too busy.” Support often offers to move us to another node or IP, but constant migrations aren’t a real long-term solution.

To be fair, the team is helpful and does what they can — but the underlying infrastructure hasn’t met our needs for larger communities. Smaller servers or casual use may be fine, but for higher-population servers, our experience has been frustrating and inconsistent.

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

It is a bad server for Satisfactory

It is a bad server for Satisfactory, we are 4 friends playing, we have crazy lag and some of us can’t even join the game depending on the day after several attempts. After opening some tickets they can’t solve the issue and close the tickets. Not recommended at all for Satisfactory.

February 4, 2026
Unprompted review
Indifferent Broccoli logo

Reply from Indifferent Broccoli

Hi Walkirriox, we appreciate the feedback.

We're committed to getting you online, playing, and stable. If you contact priority@indifferentbroccoli.com, we can take another look at your server.

Worst case, we can transfer your server to a new machine.

All the best,
indifferent broccoli (:|)

Rated 5 out of 5 stars

Perfect, all I have to say.

I have no words. The server was amazing. Ui is comfortable, everything is so straight forward with many userfriendly guides. The support is the best. It took 5 minutes for a response, they worked over time to solve my issue. Even did things I didn't even need to have, just made my server better before my issue even happened. 10/10 reccomended to anyone.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Service Team

Indifferent Broccoli has a team member Indifferent Cat, and they are wonderful in every way with the exceptional help they provided with a server crash, thank you so much @indifferentcat
:3

December 31, 2025
Unprompted review
Rated 1 out of 5 stars

Their Server Panel was Very Confusing…

Their Server Panel was Very Confusing and Completely Not Using Friendly.

February 1, 2026
Indifferent Broccoli logo

Reply from Indifferent Broccoli

Hi Legendarystatue, appreciate the feedback.

Do you mind sharing what part of the control panel was confusing for you? What actions were you trying to take with your server that you were unable to?

We're always looking to improve.

Best,
indifferent broccoli (:|)

Rated 4 out of 5 stars

all fair, performance a possible questionmark though

Price seems fair. Setup is good. I like the dashboard, discord bot is quite convenient. Enshrouded server performance is more like mid though. Got a 4 person server which should have uncapped RAM but even with 2 people the game displays a warning about ciritcal server load. I did message someone from Indifferent Broccoli about it but got not response though that's not cool. Wanted to give 3 stars initially but that seemed unfair idk do with the information what you will :)

January 3, 2026
Rated 5 out of 5 stars

Quick Chat Support and Great Services

Ran a dedicated server for myself and a friend on Satisfactory using Independent Broccoli. I was having a problem with server manager, and dev/chat support was super easy through discord. Got the issue solved within an hour. Services are well worth the money!

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Quick, speedy, polite, and helpful!

Customer service is quick, amazing, and helpful! Indifferent Broccoli staff is great and awesome at helping fix any server issues. Server up-times are high and we haven't run into any issues. Specific thank you to indifferent cat - the staff member who helped us fix our server.

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

Scam Servers

I really appreciate paying for a game server to be on standby for over a year, and then when I go to actually use it you have internal errors that prevent me from actually being able to use it. Really appreciate having to contact support via discord, that's basically the worst way you could have done that.

January 28, 2026
Unprompted review
Indifferent Broccoli logo

Reply from Indifferent Broccoli

Hello, and thank you for your patience.

If you are seeing errors with your server, we're happy to investigate. Were you able to regain access to your server after contacting support?

If not, feel free to contact priority@indifferentbroccoli.com and we'll get you online asap.

Thank you,
indifferent broccoli (:|)

Rated 1 out of 5 stars

They Dont Feel Like Dealing With It

If the problem is too large, they wont help you with it and will just wait for you to go away.

January 23, 2026
Unprompted review
Indifferent Broccoli logo

Reply from Indifferent Broccoli

Hi Tim, we appreciate the feedback.

Our customer support team members aim to respond to all tickets in a timely manner, big and small. If you were unable to get assistance, we can escalate your ticket. Feel free to email priority@indifferentbroccoli.com and we'll get you sorted.

Thank you for your patience,
indifferent broccoli (:|)

Rated 1 out of 5 stars

horrible service

horrible service. server crashes every 5 mins. Support is non existent. 10 hrs later still nothing done. i thought GPortal was bad. this place is 10x worse. Ignoring your customer for 10 hrs is not a good host.

To your reply. Which ticket..also we got tired of waiting. We logged out for night as the server was offline. I have a screenshot of the reply. You WERE AWARE the box was bad we were on but you left me on it.

You failed in service. You left the server on a box you said was having issues. Do you always leave your customers on BAD SERVERS that you acknowledge was bad.

And it still sucks for service at primetime.

January 9, 2026
Unprompted review
Indifferent Broccoli logo

Reply from Indifferent Broccoli

Hi Michael,

Thank you for the feedback. Our logs show our support team replied in your ticket and offered to transfer you to a new machine to help with performance. We typically do not initiate transfers before gaining confirmation from the customer. After gaining your confirmation, we initiated the transfer. Were you able to test the server on the new machine?

We're here to get you playing with stable performance,
indifferent broccoli (:|)

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