The Indrive car was old and clearly worn out! At times, it seemed like the brakes and other systems weren’t working properly, and I was worried the car could break down during the ride. I even tried t... See more
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inDrive (formerly inDriver) is a global ride-hailing and ride-sharing platform with over 400 million app downloads, operating in 1,065 cities across 48 countries. We offer a modern, flexible alternative to traditional taxi services, connecting passengers and drivers directly through a marketplace model. Unlike standard taxi apps, inDrive allows passengers to suggest their own fare, choose drivers based on ratings, car model, arrival time and trip history, and view full driver details before confirming a ride. inDrive provides fair and competitive pricing with no hidden taxi surcharges caused by traffic or weather conditions. Safety features include verified driver profiles with name, car model and license plate, real-time ride tracking, “Share Your Ride” functionality, and 24/7 in-app support. Passengers can also add custom ride preferences such as traveling with a pet, carrying luggage, or needing extra space — all visible to drivers before accepting the trip. For drivers, inDrive is a flexible alternative to traditional taxi work, offering more control and earning opportunities. Drivers can view trip details and passenger destinations in advance, choose which rides to accept, and suggest their own price or decline requests without penalties. The platform also maintains low service fees to help drivers earn more. Whether you need a taxi alternative for everyday travel or want to earn as a driver, inDrive delivers transparency, flexibility, and control in every trip.
Contact info
Mountain View, United States
- indrive.com
Replied to 7% of negative reviews
Typically replies within 1 month
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One has to wonder if this company…
One has to wonder if this company screen and do background checks on their drivers ...obviously not! Why would you have a convicted criminal with a history of SA working for you & ended up abducting raping & murdering a teacher who used your app to book a taxi! Absolutely disgusting ...Ladies please do not use this service they are only interested in money not your safety!
Worst company Worst service Worst…
Worst company Worst service Worst driver...
The drivers are so battamiz. They take the booking and do not come after wasting your minimum 20 minutes. The drivers are unverified. There is no background check for them. They talk cheap.
INDRIVE NEED TO BE HELD ACCOUNTABLE FOR…
INDRIVE NEED TO BE HELD ACCOUNTABLE FOR THE ABDUCTION,RAPE AND MURDER OF THE PORTMORE TEACHER..... JUSTICE FOR HER MOTHER, YALL GOT THAT LADIES DAUGHTER KILLED
two murders as a result of this being…
two murders as a result of this being introduced in Jamaica. multiple kidnapping and rapes
Don't use indrive because their drivers…
Don't use indrive because their drivers are doing scam with people. I have had a scam of 15k pkr along with myself. The driver has disappeared after taking goods. He also turned off the numbers.
Don't use this service
Don't use this service, and yall better try to communicate with me you just mins ago your crazy driver tried to abduct my friend and the police came, yall better be ready for the upcoming lawsuit
Worst experience I have ever had. with…
Worst experience I have ever had with the app, my colleagues and I almost got kidnapped by a foreign driver who accepted our offer then half way wanted more money when we refused drove off with us we had to jumps off a moving car one of my colleagues broke her leg. Then indrive won't even give a damn about us. Guys if you don't monitor Sunnyside drives one day you going to have a dead person coz you hire illegal foreigners who don't care about anyone. Never been so traumatized in my life.
First ride and the last ride
I was waiting for rickshaw near Phoenix mall kurla since 1 hour. Then I booked with IR drive. These people charged me 148 for a ride which costs only 25 by rickshaw and 60 by taxi. Then a driver accepted. The number was MH03 3275.it showed driver arriving in 1 min. Then it showed arriving and suddenly the driver cancels my ride. No reason nothing. So first these people ask you to raise the fare raise the fare. Then they cancel the ride. So these people are cheats frauds thugs. DON'T EVER USE IT.
Please stay away from in drive
Please stay away from in drive. They not safe. I was dropped off then robbed by there driver and in drive will not assist regarding this. He dropped me at the mall then followed me inside where he grabbed cash money out of my wallet and ran away
Worst company ever
Worst company ever! I called a ride and the driver never arrived . I contacted the driver and he spoke no ENGLISH! So I canceled the ride due to the inconvenience. In drive still charged me even though I never took the ride ! I requested a full refund and it went into investigation. They denied my refund which is unacceptable. So basically I got charged for nothing ! Driver never showed up ! I will recommend Uber or Lyft ! At least the refund policy makes a lot more sense !
The driver stole my phone and the In…
The driver stole my phone and the In drive support team is pathetic. There is no way of contacting the company for complaint or report lost or stolen items.
Police went to the driver's house and co tenants claim he don't live there and they don't understand English
Drivers name Serge Gabwa
I'm working as a driver with indrive
I'm working as a driver with indrive, unfortunately indrive is not benefital for drivers, Fuel and others expenses are much high but indrive company giving us fare amount is so much low.
I have been using the app for the past…
I have been using the app for the past 5 days and loved it, so easy to use and knowing the price was acceptable to both myself and the driver before the journey was good and no surprises. We found the journeys were much less than the local taxi prices etc def recommend.
Pathetic experience I have ever seen in…
Pathetic experience I have ever seen in indrive.I have booked my ride at 10:15 and have been waiting so long and ride cancelled 11:05 when I reached my destination from another application.
Wasted time trusting InDrive App-…
Wasted time trusting InDrive App- missed my important morning meeting. I booked cab this morning 7.30 am and the chauffer didn't turned up till 8 am. Not responded to chat while call said his phone was in pocket.
Wrongfully accussed the driver!!
This must be quite honestly the most intellectually lacking company I've ever had the misfortune of dealing with.
After weeks of emailing and struggling to get any assistance with a potentially lost item in a driver's car, this company asks again for the ride details, which I share openly. They stated they would reach out to the driver about the LOST item and ask him to contact me.
The driver then reached out to me, only to share that the company had accused him of theft, saying that I logged a complaint.
They threatened this poor man, who was an amazing driver, and I gave him a 5-star rating and a 25% tip.
The poor administration and communication of InDrive from the South African office, is one of the most pathetic service delivery I've ever experienced.
Do yourselves a favour and pay R30 - R60 more for another service and steer clear of these ***********s.
Serious Warning
Warning ! Do not drive for this app if you are a driver ! this app Killing the whole industry since it arrive in Malaysia, at first is was totally transparent for both driver and customer, after 1 year the app Trying it Best to reduce the fare down to Below Cost !!! make it impossible to start your day, the more you drive the more you lossing the gasoline cost and your time effort, the inDrive Management never ever care about your survival, Final Warning ! Do Not let inDrive start the business in your country ! Drivers life will be destroyed !
Fraudulent charge and 0 customer support!!!
I was charged fraudulently an amount by the driver in Brazil (He added a 0 to the amount due).
I wrote to 'Support', and without giving an explanation they closed the file.
Disgusting!!!
3 rd class' service on my 1 st booking
3 rd class' service on my 1 st booking
Driver number 8976584429 Mr sharma , I request my train is missing
But he is cencell, from only 100 mtr from me and not pic call .
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