Infinity blinds Reviews 

243
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional approach, making every interaction pleasant and informative. Many people highlight the exceptional service received, noting excellent communication and efficient processes from initial contact to fitting. The products, including shutters and blinds, are frequently described as superb in quality and stunning in appearance, significantly enhancing their homes. Consumers also appreciate the great value for money, finding the pricing competitive and fair for the high-quality items provided. Reviewers often express their satisfaction with the overall experience, frequently recommending the company and indicating a strong likelihood of using their services again for future needs.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Product

Customers consistently note positive experiences with product quality, with many reviewers expressing delight... See more

Quality

People report positive experiences with quality, with many reviewers describing the products as exceptional,... See more

Price

Clients share positive opinions on price, with many reviewers finding the pricing to be very competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Infinity Blinds for a few years now and wouldn’t use anyone else ! Just recently moved into a brand new house and I have had the most amazing charcoal shutters which are lush ! Dann... See more

Rated 5 out of 5 stars

We are over the moon with our new shutters that were fitted today in our living room! It has transformed the space. Lee was incredible from start to finish. Excellent communication, honest and trustwo... See more

Rated 5 out of 5 stars

The whole experience has been excellent from initial contact to installation. Communication has been great throughout. Price was great as well. Dan has been our link and fitter and has been amazing.... See more

Rated 5 out of 5 stars

We went with infinity blinds for our shutters and right from the get go they were supportive and helpful every step of the way. - Lee was incredible, he came out a couple of days after we reached... See more


Company details

  1. Blinds Shop

Written by the company

Infinity Blinds has Formed years of experience in the Window Blinds and Shutters sector, and provides blinds to clients throughout the hull and east Yorkshire.


Contact info

4.8

Excellent

TrustScore 5 out of 5

243 reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(243)

44 reviews in the last 12 months

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Rated 1 out of 5 stars

Not good for the working customer!

Phoned and arranged an appointment for a Tuesday evening at 4pm, received a phone call to say that the sales representative was in the area on the Wednesday and would it be ok to swap - agreed as it made no difference to me. Cut to today received another phone call to advise that the sales rep would no longer be in the area and that they could offer me an AM appointment on the day originally offered or a weekend appointment within a 4hr time frame in 2.5 weeks time! Explained that some people work and cannot just take time out for appointments, and therefore need consultations outside of school hours. Didn’t seem to be concerned that they would miss out on a guaranteed sale, despite coming highly recommended. I’ve since contacted another local company who are smaller but seem committed to providing a better customer experience! Such a shame that a local business in this day and age can afford to turn away trade. Don’t expect them to help you if you need an appointment after 4pm!

March 1, 2022
Unprompted review
Rated 4 out of 5 stars

Good Job

Service was good from “estimation” to “completion”.
Brilliant service
The “fitters” are very friendly and helpful - great service (would recommend to friends and family)
Reasonably priced too 👍

February 25, 2022
Unprompted review
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Rated 4 out of 5 stars

Excellent service

Excellent service, well priced and delivered/fitted within the timeframe given. Only reason for a 4-star is because our original installation date got moved (no fault of their own) and the fact they don’t give a more specific time frame on installation day. Staying in the house from 9am-5pm is a long time without knowing what time the fitters will attend. Otherwise, very happy!

February 9, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely love our blinds

Absolutely love our blinds, we had all the windows in our house done and I can not recommend enough, very reasonable price, friendly staff. I have recommend to two family members who have now used them and are very happy.

February 8, 2022
Unprompted review
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Rated 5 out of 5 stars

Heard about these through word of mouth…

Heard about these through word of mouth and thought I’d enquire when I needed blinds for my new house, really helpful on the phone and quick appointments for measuring, really polite and honest, the blinds came within the time frame stated and quick to be installed!
Will recommend to anyone who asks where to get good quality and reasonably priced blinds!

February 8, 2022
Unprompted review
Rated 5 out of 5 stars

Fab service, great blinds!

Fab service. They came out at the agreed time to measured up and and give advice. We ended up spending a little more than anticipated, but that was our choice as we changed our minds when we knew the options available. All in all excellent service, the blinds were fitted within 2 weeks and they look great. They also did a quick fix another one of our blinds free!
We would definitely recommend them :-)

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Infinity…

I would highly recommend Infinity Blinds. Their professionalism, speed and mannerisms were impeccable. I must also say that, they are the only company who have delivered and installed on the specified day. As I moved into a new house and furnished it from scratch, all other companies are weeks behind and with one company being 8 months late, if they deliver on their 4th date that is.

November 27, 2021
Unprompted review
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Rated 5 out of 5 stars

Great

Bought 2 blinds from Infinity, excellent service from start to finish. Blinds lovely, really good quality.

November 23, 2021
Unprompted review
Rated 1 out of 5 stars

Disappointing

I ordered my perfect fit blinds in august i understand there was a 4-6 wait which was fine but when they came late October to fit them they were too small! the fitter who was really nice said he would re order them, but since then I haven't heard a thing off them in regards to new dates!! i think its very poor that I have to keep calling to see what's going on. I've fully paid for these too so thought there customer service would have been a lot better.

November 22, 2021
Unprompted review
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Rated 5 out of 5 stars

Exceptional value & service … Very Very happy!

After getting quotes from other companies and feeling pushed in to making a decision by pushy salespeople I was recommended by a few people to try infinity blinds.
Lee who came out was smart, polite, took the time to explain about different blinds and additional features that could be added. There was plenty of swatches to look at and was told the advantages & disadvantages of which would look better and which style would suit the room.
Every question I asked was thoroughly answered.
They was fitted well ahead of time which was a bonus and that was carried out efficiently in a clean & tidy manner.
The follow up call from after sales was a lovely gesture to make sure I was satisfied.
Definitely will be using again for the last 3 rooms to be done.

October 29, 2021
Unprompted review

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