Infinity Dental & Beauty Spa Reviews 175

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Hello ! Lately I was having a teeth bonding at Infinity dental clinic Douglas I m very grateful and happy with overall experience at the clinic, Dr Sita who performed my treatment was an amaz... See more

Rated 5 out of 5 stars

Absolutely shocking experience. Cannot het emergency appointments . Never answer their phones for yoi to cancel appointment then charged you £25 for them never answering theor phones ! And so smug a... See more

Company replied

Rated 5 out of 5 stars

The physical set up of the clinic is amazing and the staff equally so. Dr. Greenhalgh is not one of those dentists that just takes your money and does what you want no questions asked. She thoroughly... See more

Company replied

Rated 5 out of 5 stars

James is a natural a putting people at ease. I have always been a nervous attendee at any dental appointment but not with James. James has carried out both routine dental work such as fillings et for... See more

Company replied

Company details

  1. Dental Clinic
  2. Dentist
  3. Medical Spa

Written by the company

Infinity Dental & Beauty Spa is Isle of Man’s finest dental and medical aesthetic clinic based in Douglas. We help people rejuvenate from within. We love designing beautiful smiles and natural-looking faces. Our award-winning practice is located along the Douglas Promenade with beautiful views of the Irish sea and the Tower of Refuge. It’s a healing safe place and sanctuary for those seeking a kind and professional digital dentistry, micronutrient supplementation, IV drips, weight management and advanced facial aesthetics. We pride ourselves by showing our core values: respect, integrity, humility, courtesy, helpfulness and sincerity. All of these qualities made Infinity a great place to work, get work done and pamper oneself. Our vision is to make the Isle of Man the most beautiful country in the world. Our mission is to provide easy access to world-class dental and medical aesthetic treatments. Our InfiniTeam are continually trained to render the top customer service you can only find in the best hotels and spas whilst working in healthcare. We are a modern, forward-thinking and passionate dental team. Discover your infinite smile today by simply checking our website infinity.im. To Infinity and Beyond!


Contact info

4.9

Excellent

TrustScore 5 out of 5

175 reviews

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Rated 5 out of 5 stars
Infinity Dental & Beauty Spa logo

Reply from Infinity Dental & Beauty Spa

Thank you, Ben! We’re thrilled to hear that you found our team friendly, efficient, and knowledgeable. Your feedback means a lot to us as we aim to provide the best possible care for our patients.

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Rated 5 out of 5 stars

Excellent service and friendly staff

Excellent service and friendly staff

June 29, 2024
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Reply from Infinity Dental & Beauty Spa

Thank you, Pamela! We're so pleased to hear that you received excellent service from our friendly staff. Your satisfaction is very important to us, and we appreciate your kind words.

Rated 5 out of 5 stars

Smiling now more than ever!

I am extremely happy with the results of my Invisalign treatment with Dr. Catherine.

I really wanted to straighten my teeth, and I am glad I chose Infinity for this journey. I had an orthodontic consultation before starting my treatment, which was very informative. I learned what to expect during the process, how long it would take for my personal case, and I was given a detailed treatment plan and pricing information. This helped me decide whether to proceed with the treatment.

I was given 21 sets of aligners to begin with, which straightened my teeth in less than 6 months. I received so many compliments from my family and friends, which made me really happy. It has given me more confidence everytime I smile. I highly recommend Infinity if you want to improve your smile through Invisalign treatment.

Many thanks to Dr. Catherine and the team. They are always friendly and welcoming every time I visit for my appointments.

April 2, 2024
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Reply from Infinity Dental & Beauty Spa

Dear Dianne,

Thank you for your wonderful review! We're thrilled to hear that you're smiling more than ever and are extremely happy with your Invisalign results. It was a pleasure guiding you through the process and providing you with the information you needed to make an informed decision. We're delighted that your treatment was swift and effective, and that you're receiving so many compliments on your new smile.

Your recommendation means a lot to us, and we're grateful for your kind words about our team. We're always here to support you and ensure your visits are welcoming and pleasant.

Many thanks again, and keep smiling confidently!

Best regards,
Dr. Catherine and the InfiniTeam

Rated 5 out of 5 stars

I broke a tooth and was booked in for…

I broke a tooth and was booked in for the next day, Infinity Dental are so helpful and excellent

July 1, 2024
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Reply from Infinity Dental & Beauty Spa

Dear Mrs. Smyth,

Thank you for your kind words! We're glad we could promptly assist you with your dental emergency. Your satisfaction is our priority, and it's wonderful to hear you found our team helpful and excellent.

Best regards,
The InfiniTeam

Rated 5 out of 5 stars

I had to postpone my appointment

I had to postpone my appointment, I was no problem for the receptionist to help.

June 21, 2024
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Reply from Infinity Dental & Beauty Spa

Dear Mark,

Thank you so much for your kind words! We're thrilled to hear that you're very happy with our service. Your satisfaction is our top priority, and your positive feedback means a lot to us.

We look forward to continuing to provide you with excellent care.

Best regards,
InfiniTeam

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Rated 5 out of 5 stars

The service was outstanding

The service was outstanding

May 20, 2024
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Reply from Infinity Dental & Beauty Spa

Dear Madam Florence,

Thank you for your kind words! We're delighted to hear that you found our service outstanding. Your feedback means a lot to us.

Best regards,
The InfiniTeam

Rated 5 out of 5 stars

First Class

This clinic has always been a first class establishment and Catherine Greenhalgh is a thoughtful and highly skilled practitioner. Going above and beyond to ensure safety as a priority. I would not hesitate to recommend Infinity Spa for all your Aesthetic and Dentistry requirements.

May 7, 2024
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Reply from Infinity Dental & Beauty Spa

Dear Mrs. Walker,

Thank you for your glowing review! We're thrilled to hear that you consider our clinic first-class and appreciate Dr. Greenhalgh's dedication and skill. Your recommendation means a lot to us, and we're committed to maintaining the high standards you’ve experienced.

Best regards,
The InfiniTeam

Rated 5 out of 5 stars

Simply The Best

Simply The Best

My daughter is extremely nervous when it comes to going to the dentist and as she required a number of extractions she was quite distressed. From the start James put her mind at ease and was simply brilliant with her. He was patient, gentle and explained everything in such a friendly manner that she went through the trauma of having her teeth out without any issues at all. I can’t thank James enough for the way he is, not only with my daughter but our family as a whole. You couldn’t ask for a better dentist. The whole dental experience is wonderful and the girls supporting are equally as brilliant, they are all friendly, happy and knowledgeable in their approach which really is a credit to the business

May 1, 2024
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Reply from Infinity Dental & Beauty Spa

It sounds like the Infiniteam went above and beyond to make your daughter feel comfortable during her dental visits, especially considering her nervousness. It's wonderful that our aim for better patient care and comfort went well. We're glad that our dental therapist, James has been patient, gentle, and friendly. It can make a significant difference in everyone's overall dental experience. Reviews like yours help others feel more confident about seeking dental care. Thanks for sharing your positive experience!

Rated 5 out of 5 stars

Great experience!

Staff are so lovely, everyone was great and really helpful! Overall had a great experience! Looking forward to continuing my dental treatments! xx

April 14, 2024
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Reply from Infinity Dental & Beauty Spa

It's fantastic to hear that you had such a positive experience at the Infinity Dental & Beauty Spa! It sounds like the InfiniTeam's friendliness and helpfulness made a real difference for you. It's always a pleasure to look forward to continuing treatments when you feel well taken care of. Here's to more great experiences and excellent dental care in the future!

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Rated 5 out of 5 stars

James always treats his patients well

James always treats his patients well, he had a cheerful disposition and is competent in his work

April 1, 2024
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Reply from Infinity Dental & Beauty Spa

It's wonderful to hear that our dental therapist, James consistently provides excellent care to his patients. A cheerful disposition can make all the difference, especially in a healthcare setting. It's great that you find him both competent and pleasant to interact with. It's usually because we also have the best patients. Thanks for sharing your positive experience!

Rated 5 out of 5 stars

Amazing service everyone I go

Amazing service everytime I go

April 8, 2024
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Reply from Infinity Dental & Beauty Spa

It's fantastic to hear that you consistently receive amazing service every time you visit! Consistency in service quality is key, and it's wonderful that the InfiniTeam continues to exceed your expectations. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Knowledgable, Professional, Trust worthy

I booked a consultation to look into injectables to help with teeth grinding.

My consultation was really thorough, and I was given all of the background and information needed to make my decision.

I felt a great sense of trust in them and their advice. At no point did I feel like they were just doing it regardless of my needs, and if anything I was encouraged to think carefully and address the root cause before trying to just combat symptoms.

They were welcoming, friendly and knowledgable. From the dr to the nurse. Both made my visit delightful and gave me all the information I needed to make my decision.

As for the service itself which I went ahead with, this was really great too. They made me feel like I was in safe hands and the service was really smooth. The after care advice was also thorough.

HIGHLY RECOMMEND! A great experience.

April 3, 2024
Unprompted review
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Reply from Infinity Dental & Beauty Spa

It's wonderful to hear about your positive experience during your consultation for injectables to address teeth grinding. It's fantastic that you felt supported and well-informed throughout the process. It's great to hear that the service itself was smooth and that you received thorough aftercare advice. Thank you for sharing your experience, and we're delighted to have earned your recommendation!

Rated 5 out of 5 stars

Honestly the best dental experience…

Honestly the best dental experience I’ve ever had! Welcoming staff & dentist James-thank you for your professionalism & reassurance throughout my treatment! Can highly recommend Infinity Dental!!

April 2, 2024
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Reply from Infinity Dental & Beauty Spa

It's truly heartening to hear that you had the best dental experience. Our dental therapist, James and the whole InfiniTeam are delighted you chose us throughout your treatment. It means a lot to us. Thank you for highlighting his role as a dental therapist and emphasising his professionalism. Your recommendation of Infinity Dental is greatly appreciated!

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Rated 5 out of 5 stars

Dr Greenhalgh

Dr. Greenhalgh was very professional on her job. Very efficient and no waste of movements. I did not feel pain at all as she was very gentle. I have definitely found my Dentist😁

March 9, 2024
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Reply from Infinity Dental & Beauty Spa

Thank you very much for your kind words and for taking the time to try our services. We look forward to working with you to achieve your smile goals.

Rated 5 out of 5 stars

Amazed with your quick response and…

Amazed with your quick response and very good customer service. Keep it up.

February 7, 2024
Infinity Dental & Beauty Spa logo

Reply from Infinity Dental & Beauty Spa

Thank you for your kind words! We strive to provide prompt responses and excellent customer service at all times. Your satisfaction is our priority, and we're thrilled to hear that you're impressed with our quick response. We'll keep up the good work! If you have any further questions or need assistance, feel free to reach out.

Rated 5 out of 5 stars

Helpful friendly people.

Friendly dentist,very nice surroundings,helpful on reception.

January 10, 2024
Infinity Dental & Beauty Spa logo

Reply from Infinity Dental & Beauty Spa

It's fantastic to hear that you found our team helpful and friendly! Creating a welcoming environment for our patients is always a top priority, and it's wonderful to know that you felt comfortable during your visit. We're glad you appreciated our dentist's friendly demeanour and pleasant surroundings. Our reception team is dedicated to providing assistance and support, and we're delighted that you found them helpful. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Awesome service

February 1, 2024
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Reply from Infinity Dental & Beauty Spa

Thank you so much, Damian! We're thrilled to hear that you found our service awesome. Your satisfaction is our priority, and we appreciate your feedback coming from a very distinguished gentleman.

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Rated 5 out of 5 stars

Consistently top notch

Consistently top notch
The whole team are efficient, friendly and welcoming.
The care is 10/10

January 15, 2024
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Reply from Infinity Dental & Beauty Spa

Thank you, Gina, for your wonderful feedback! We're thrilled to hear that you find our service consistently top-notch. It's fantastic to know that our team's efficiency, friendliness, and welcoming atmosphere contribute to your positive experience. Providing 10/10 care is our goal, and we're grateful for your acknowledgment!

Rated 5 out of 5 stars

Informative

Informative, polite encouraging and friendly

January 3, 2024
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Reply from Infinity Dental & Beauty Spa

We're truly in awe, Alyson! Thank you for your kind words. Being informative, polite, encouraging, and friendly are values we hold dear in our service. We appreciate your feedback and look forward to continuing to serve you with excellence!

Rated 5 out of 5 stars

James is just wonderful!

James is a natural a putting people at ease. I have always been a nervous attendee at any dental appointment but not with James. James has carried out both routine dental work such as fillings et for me and also completed some bonding work that has helped made my aging teeth look tremendous, without looking like I have had work done. He obviously spent time prior to my visit to determine the best shade for me which he matched up perfectly to an existing crown. This dental service is one thing I will definately miss now I have moved from the Isle of Man x

January 3, 2024
Infinity Dental & Beauty Spa logo

Reply from Infinity Dental & Beauty Spa

Thank you for sharing your positive experience with James at Infinity! It's wonderful to hear how he excels at putting patients at ease and delivers exceptional dental care. His attention to detail and skill in matching shades for dental work truly make a difference. We're glad you had such a positive experience, and we wish you all the best in your new location. All the best!

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