Infinity Dental & Beauty Spa Reviews 175

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Hello ! Lately I was having a teeth bonding at Infinity dental clinic Douglas I m very grateful and happy with overall experience at the clinic, Dr Sita who performed my treatment was an amaz... See more

Rated 5 out of 5 stars

Absolutely shocking experience. Cannot het emergency appointments . Never answer their phones for yoi to cancel appointment then charged you £25 for them never answering theor phones ! And so smug a... See more

Company replied

Rated 5 out of 5 stars

The physical set up of the clinic is amazing and the staff equally so. Dr. Greenhalgh is not one of those dentists that just takes your money and does what you want no questions asked. She thoroughly... See more

Company replied

Rated 5 out of 5 stars

James is a natural a putting people at ease. I have always been a nervous attendee at any dental appointment but not with James. James has carried out both routine dental work such as fillings et for... See more

Company replied

Company details

  1. Dental Clinic
  2. Dentist
  3. Medical Spa

Written by the company

Infinity Dental & Beauty Spa is Isle of Man’s finest dental and medical aesthetic clinic based in Douglas. We help people rejuvenate from within. We love designing beautiful smiles and natural-looking faces. Our award-winning practice is located along the Douglas Promenade with beautiful views of the Irish sea and the Tower of Refuge. It’s a healing safe place and sanctuary for those seeking a kind and professional digital dentistry, micronutrient supplementation, IV drips, weight management and advanced facial aesthetics. We pride ourselves by showing our core values: respect, integrity, humility, courtesy, helpfulness and sincerity. All of these qualities made Infinity a great place to work, get work done and pamper oneself. Our vision is to make the Isle of Man the most beautiful country in the world. Our mission is to provide easy access to world-class dental and medical aesthetic treatments. Our InfiniTeam are continually trained to render the top customer service you can only find in the best hotels and spas whilst working in healthcare. We are a modern, forward-thinking and passionate dental team. Discover your infinite smile today by simply checking our website infinity.im. To Infinity and Beyond!


Contact info

4.9

Excellent

TrustScore 5 out of 5

175 reviews

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Rated 5 out of 5 stars

Very clear info

Very clear info, great environment.

December 21, 2023
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Reply from Infinity Dental & Beauty Spa

Thank you, Daniel, for your feedback! We strive to provide clear information and maintain a welcoming environment for our clients. We appreciate your positive review!

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Rated 5 out of 5 stars

My daughter was really impressed with…

My daughter was really impressed with the knowledge and care

December 11, 2023
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Reply from Infinity Dental & Beauty Spa

We're delighted to hear that your daughter was impressed with the knowledge and care provided at Infinity! Ensuring our patients feel well-informed and cared for is our top priority. Thank you, Sarah for sharing your positive experience with us!

Rated 5 out of 5 stars

All I want Christmas is my one front tooth

My front tooth broke, and they fixed it the next day. Coffee with real coffee beans.
Borat says, ‘great success’

December 18, 2023
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Reply from Infinity Dental & Beauty Spa

We're glad to hear we could help fix your front tooth promptly at Infinity! Enjoy your coffee with real beans, and as Borat says, "Wowoweewow" indeed! Thank you, Simon, for your positive feedback!

Rated 5 out of 5 stars

Helpful and informative advice when…

Helpful and informative advice when called to book an appointment .

November 3, 2023
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Reply from Infinity Dental & Beauty Spa

Thank you, Dee Dee, for your kind words! We're glad to hear that you found our advice helpful and informative when booking your appointment. The reception team is doing a little happy dance.🕺🏼 💃🏻 Providing excellent service and support is always our goal. We appreciate your feedback!

Rated 5 out of 5 stars

All the staff were helpful

All the staff were helpful, welcoming and professional.
James knew his stuff … 100%.
I loved his thorough explanations, reassuring manner and effervescent personality. He listened and made me feel valued.
Great job Tesm Infinity!!

November 2, 2023
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Reply from Infinity Dental & Beauty Spa

Thank you, Janelle, for your fantastic 5-star review of infinity.im! We're thrilled to hear that our team provided you with a helpful, professional, and welcoming experience. James and the rest of our team appreciate your kind words and are dedicated to delivering excellent service. We look forward to serving you again in the future!

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Rated 5 out of 5 stars

Love all the staff

November 2, 2023
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Reply from Infinity Dental & Beauty Spa

Thank you, R! We appreciate your support and are grateful for your kind words. Our entire team is here to provide the best care and service. If you ever have any questions or need assistance, please don't hesitate to reach out. 😊🙌

Rated 5 out of 5 stars

James was great and very friendly

James was great and very friendly. Most knowledgeable dentist I’ve ever had

October 16, 2023
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Reply from Infinity Dental & Beauty Spa

Dear Tom,

Thank you for your kind words! We're delighted to hear that James provided excellent care and was friendly. James is our registered dental therapist, and his extensive knowledge and friendly demeanor make a significant impact on our patients' experiences. If you have any further feedback or need assistance, please feel free to reach out.

Best regards,
Infinity Dental & Beauty Spa

Rated 5 out of 5 stars

Great Dental surgery.

When I visited Infinity Dental & Beauty Spa, I found staff made me feel at ease and relaxed. My Dental treatment was excellent and very professional. All off my treatment and pricing was explained in full. I will be using Infinity Dental & Beauty Spa as my regular dentist in future.

October 5, 2023
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Reply from Infinity Dental & Beauty Spa

Dear Mark,

Thank you for your glowing review! We're delighted to hear that your experience at Infinity Dental & Beauty Spa was comfortable and professional. Our team is dedicated to providing top-notch dental care and ensuring our patients feel at ease. We look forward to serving you as your regular dentist in the future. If you have any questions or need further assistance, don't hesitate to reach out.

Best regards,
InfiniTeam

Rated 5 out of 5 stars

James and his team were very welcoming…

James and his team were very welcoming and we talked through what was the best injectables for the area I was concerned about. I felt confident going forward with treatment after my consultation

October 11, 2023
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Reply from Infinity Dental & Beauty Spa

Dear June,

Thank you for your positive feedback! We're delighted that you found our team welcoming and your consultation informative. Ensuring our patients feel confident about their treatment is our priority, and we're pleased you had a great experience. If you have any more questions or need further assistance, please don't hesitate to contact us.

Warm regards,
Infinity Dental & Beauty Spa

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Rated 5 out of 5 stars

Brilliant Service

Brilliant Service
Everyone is Soooo Nice
Welcoming
Homely
Speedy
Smiley
I’d Definitely Return x

October 13, 2023
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Reply from Infinity Dental & Beauty Spa

Dear Tracy,

We're thrilled to hear that you had a brilliant experience with us! Our team is dedicated to providing a welcoming and homely atmosphere while delivering speedy and exceptional service. We can't wait to welcome you back in the future! Thank you for your kind words. 😊🙌

Lots of love,
InfiniTeam

Rated 5 out of 5 stars

Having not treatment for long years I…

Having not treatment for long years I was quite nervous. All the staff are so friendly and make you feel so welcome. James Moore has a wonderful way of making you feel relaxed and comfortable. He explains everything he has to do.

October 12, 2023
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Reply from Infinity Dental & Beauty Spa

Dear Nicola,

We're so pleased that we could help ease your nerves during your visit. It's perfectly normal to feel anxious after a long gap in treatment, but our team is dedicated to making our patients feel welcome and comfortable. James Moore's expertise and friendly approach are truly exceptional. Thank you for choosing us, and if you have any more questions or need further assistance, please don't hesitate to reach out.

Warm regards,
Infinity Dental & Beauty Spa

Rated 5 out of 5 stars

Always a pleasure to visit

Always a pleasure to visit. Being met with a smile and the super friendliness of the staff. Along with an excellent service from the Doctors in the clinic
Well done and thank you to everyone

October 9, 2023
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Reply from Infinity Dental & Beauty Spa

Dear Debra,

We greatly appreciate your kind words! It's always a pleasure to have you visit us. Our friendly staff and dedicated doctors are committed to providing an excellent service. Thank you for your support, and we look forward to your next visit. If you ever have any questions or need assistance, don't hesitate to get in touch.

Warm regards,
Infinity Dental & Beauty Spa

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Rated 5 out of 5 stars

Brilliant service with friendly staff…

Brilliant service with friendly staff very good service.

August 13, 2023
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Reply from Infinity Dental & Beauty Spa

Thank you very much for your review of our service and team. It’s always a pleasure to have you and we hope that you bring your friends and family too should they need dental and aesthetic services.

Rated 5 out of 5 stars
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Reply from Infinity Dental & Beauty Spa

Dear Julie,

Thank you so much for sharing your wonderful review of Infinity Dental & Beauty Spa! We are delighted to hear that you found our staff to be lovely, welcoming, warm, and friendly.
It is fantastic to know that our team succeeded in making you feel welcomed and at ease during your time with us.

Your kind words are truly appreciated, and we will make sure to pass on your compliments to our dedicated staff members.

We are honoured to have had the opportunity to serve you, and we look forward to welcoming you back for all your dental and beauty needs in the future.

Once again, thank you for your positive feedback and for choosing Infinity Dental & Beauty Spa. We greatly value your support and recommendation.

Best regards,

Catherine Greenhalgh
Infinity Dental & Beauty Spa

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Rated 5 out of 5 stars

James is a fantastic dentist and always…

James is a fantastic dentist and always puts my mind at rest as i’m a nervous patient.

May 31, 2023
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Reply from Infinity Dental & Beauty Spa

Good morning Samantha,

Thank you so much for sharing your wonderful review of our dental therapist, James Moore at Infinity Dental & Beauty Spa! We are delighted to hear that you found our staff to be fantastic and puts your mind at rest.

At Infinity Dental & Beauty Spa, we strive to create a positive and comfortable environment for all our clients. We believe that a warm and friendly atmosphere is essential in making each visit a pleasant and enjoyable experience. It is fantastic to know that our team succeeded in making you feel welcomed and at ease during your time with us.
We will make sure to pass on your compliments to our James. He works hard to provide exceptional service and create a welcoming ambiance for everyone who walks through our doors.
We look forward to welcoming you back for all your dental and beauty needs in the future.

Once again, thank you for your positive feedback and for choosing Infinity Dental & Beauty Spa. We greatly value your recommendation.

Best regards,
Catherine Greenhalgh
Infinity Dental & Beauty Spa

Rated 5 out of 5 stars
Infinity Dental & Beauty Spa logo

Reply from Infinity Dental & Beauty Spa

We greatly appreciate your kind words and are thrilled to hear that you found our clinic to be very kind and helpful.

At Infinity, our top priority is always to provide exceptional care and support to our patients. We strive to create a welcoming and friendly environment where everyone feels comfortable and well taken care of. Knowing that we were able to meet your expectations and provide you with the assistance you needed warms our hearts.

Your feedback serves as an inspiration for our team to continue delivering compassionate care and excellent service. We are grateful for the opportunity to make a positive impact on our patients' lives and contribute to their well-being.

If there's anything else we can assist you with or if you have any further feedback or questions, please don't hesitate to reach out. We're here for you every step of the way.

Thank you again for choosing Infinity Dental and Beauty Spa. We look forward to serving you in the future and providing you with the same level of kindness and helpfulness that you experienced.

Rated 5 out of 5 stars

So far so good

So far so good, nice people nice work you get what you pay for , extremely happy

May 1, 2023
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Reply from Infinity Dental & Beauty Spa

The whole team is glad to hear that you're having a positive experience! It's always great when things go well and you feel satisfied with the people and work involved. Remember that if you have any questions or need assistance in the future, InfiniTeam is here to help.

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