Infograpia Reviews 650

TrustScore 3.5 out of 5

3.3

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See what reviewers are saying

Rated 1 out of 5 stars

I purchased a package for my presentations at work. The slides are not compatible with any standard application. Once I add them to ppt the graphics disappear when reopening the slides. I contacted In... See more

Company replied

Rated 5 out of 5 stars

I like the various infographics your team keeps coming up with. Using them gives my research reports extra edge and adds value that is quite invaluable! However, some recent updates are monotono... See more

Rated 3 out of 5 stars

These guys are dishonest people. They do impulse sales and don't offer refunds. Everybody offers refunds. They are very heavy on marketing and very low on customer satisfaction. They have no interes... See more

Rated 4 out of 5 stars

The number of slides is great though some slides are similar across the sets, better ability to edit colors would be great too. And of there were real examples of what the text boxes might be used for... See more

Company details

  1. Graphic Designer

Information provided by various external sources

At Infograpia, we believe you should not waste time designing graphics for your presentations. That’s why we have designed and gathered the best infographics into one amazing package. So you can focus on what’s most important — running your business. Our infographics can be used in everything from advertising to accounting to education to blogging. No matter what industry or position you are in, you can find the perfect graphic for your needs.


Contact info

3.3

Average

TrustScore 3.5 out of 5

650 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Ready-to-go and inspirational slides

Infograpia offers thousands of ready-to-go templates and slides on practically every subject you may need for a presentation. I've been a user since a few years now and I truly recommend, both for direct use and inspiration.

February 15, 2025
Unprompted review
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Rated 1 out of 5 stars

I paid by mistake 2 times and I'm…

I paid by mistake 2 times and I'm requesting the refund but I don't have an answer of infographia

February 13, 2025
Unprompted review
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Reply from Infograpia

Hi, thank you for reaching out. Our products are digital goods, and as stated in our policy at checkout, we’re unable to offer refunds once the files have been downloaded and accessed. It looks like both purchases were completed and confirmed, so both were processed as agreed.


If you need help accessing the files or have any other questions, we’re here to help! We can be reached via email at support@infograpia.com


Kind regards,
Brad Head of Customer Support

Rated 1 out of 5 stars

DO NOT PURCHASE

Do not purchase from this company. The slides are basic and they LIE! They say lifetime access but require you to pay to download them again. Their website say that they respond in 48-72 hours but it's been weeks/months and still no response. There are better companies out there to purchase from. If you don't want to be scammed out of your money, STAY AWAY FROM THIS COMPANY!

February 5, 2025
Unprompted review
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Reply from Infograpia

Hi Jessica,

We’re truly sorry to hear that you feel this way. We want to clarify a few important points:

All our slides are professionally designed, high quality, and trusted by thousands of happy customers around the world.

Lifetime access means exactly that — once you purchase, you don’t have to pay again to download. You can re-download anytime from your account without extra charges. The claim about needing to pay again is incorrect.

Our support team does its best to respond as quickly as possible, usually within 24 to 48 hours.

We’re a small team that truly cares about our product and our customers. If there’s anything we can do to help or clear up any confusion, we’re here and happy to support you.

Ximena
Infograpia Support Team

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Rated 1 out of 5 stars

Very Bad and worse ever.

January 13, 2025
Unprompted review
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Reply from Infograpia

Hi NPA NPA,

We’re sorry to see this review. We couldn’t find any order under your name in our system, and we believe there may be some confusion with another company.

If you did purchase from us and need help, please reach out to our support team — we’re always here to assist.

Ximena
Infograpia Support Team

Rated 1 out of 5 stars

They are not respecting their Refund…

They are not respecting their Refund Policy .

I asked the refund before i received the digital content.

So again, they are not respecting the refund policy and also they didn’t answer my emails.

I absolutely do not recommend. It’s a SCAM

January 6, 2025
Unprompted review
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Reply from Infograpia

Hi Francesco,

We’re sorry to hear you're unhappy. We want to clarify that we do respect our refund policy, which is clearly stated on our website. Since our product is a digital download, we’re unable to offer refunds once the files have been accessed, as is standard with most digital goods.

If you’re having any issues with the product or need assistance, our support team is here and ready to help.

– Ximena
Infograpia Support Team

Rated 4 out of 5 stars

The templates provides creative ideas…

The templates provides creative ideas on presenting different contents.

January 8, 2025
Unprompted review
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Reply from Infograpia

Hi Zuri,

Thank you so much for your kind words! We’re happy to hear you’re enjoying the creative ideas in our templates. If you ever need anything, we’re here to help.

– Ximena
Infograpia Support Team

Rated 1 out of 5 stars

Misleading Product

Misleading Product - Avoid Buying

This product is very misleading. Once you make a payment, all you receive are custom PowerPoint slides to download. Initially, I thought the slides were cloud-based, but that was not the case. Instead of spending your money on this, you're better off subscribing to Microsoft PowerPoint and using its "Design" feature to enhance your presentations. Avoid similar products that are not truly web-based. Save your time and money!

January 6, 2025
Unprompted review
Infograpia logo

Reply from Infograpia

Hi Fabrice,

We’re sorry to hear the product didn’t meet your expectations. We want to clarify that all templates are exactly as shown on our website before purchase — fully editable PowerPoint slides designed to save time and improve presentation quality.

The files are stored in our cloud, and customers can download them individually or all at once through the one-click download option available in their account.

We regularly add new content with the same or even higher quality, and all future updates are included at no extra cost.

If you need help accessing your files or have any questions, we’re here to assist you anytime.

– Ximena
Infograpia Support Team

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Rated 5 out of 5 stars

Work with quality, consistency and commitment

Having been receiving their infographic products and complimentary versions consistently over a few years, I admire the company's quality of work, their consistency and commitment to their target audience.

January 6, 2025
Unprompted review
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Reply from Infograpia

Hi BTT,

Thank you so much for your continued support over the years! We truly appreciate your kind words and are happy to hear that you value the quality and consistency of our work. It's a pleasure to keep creating for customers like you.

– Ximena
Infograpia Support Team

Rated 1 out of 5 stars

I bought a single product and was…

I bought a single product and was charged twice.

I made an enquiry and was informed that someone would respond between 24 and 48 hours.

Its now 100 hours +
Any assistance would be greatly appreciated

Regards

January 1, 2025
Unprompted review
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Reply from Infograpia

Hi Willian,

Thank you for your feedback. We’re sorry to hear about the confusion with your order. We’d like to clarify that each time an item is added to the cart, a new license is automatically added, which is a standard feature across most e-commerce websites. The total price and number of items are clearly shown throughout the checkout process, before completing the payment.

As we sell digital products, we are unable to process refunds once the purchase is made. We always recommend double-checking the contents of your cart before confirming the payment to ensure everything is correct.

Regarding support, we do our best to respond within 24–40 hours — and often much faster. If a message is received during our business hours, we typically reply within minutes on the same day.

If you need further assistance or have any other questions, please don’t hesitate to reach out.

– Ximena
Infograpia Support Team

Rated 2 out of 5 stars

I was promised that i will have…

I was promised that i will have unlimited access to the website, however it was all lies and i can't access it anymore.
I am receiving samples in between; however, it is all the same I can't see any WOW or innovative designs all repeated with different colors.

January 3, 2024
Unprompted review
Infograpia logo

Reply from Infograpia

Hi Hania,

Thank you for your feedback. We’re sorry to hear about your experience.

We want to clarify that all customers receive unlimited access to the full library after purchase. If you’re having trouble logging into your account, our support team is happy to help — just reach out and we’ll make sure you can access everything included.

Regarding the designs, we regularly update our library with new templates every week. While some styles may share a consistent design standard, each template is unique and crafted for different content and use cases.

We’re here to support you, so please feel free to contact us if you need help accessing your account or finding what you're looking for.

– Ximena
Infograpia Support Team

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Rated 5 out of 5 stars

Invaluable help

Having these resources ready to use is an invaluable help when the moment comes that one needs to deliver an impactful presentation. Thank you to all the team for their efforts. Greetings from Mexico.

December 31, 2024
Unprompted review
Rated 5 out of 5 stars

I like the various infographics your team keeps coming up with. Using them gives my research reports extra edge and adds value that is quite invaluable!I liked the various infographics your…

I like the various infographics your team keeps coming up with.

Using them gives my research reports extra edge and adds value that is quite invaluable!

However, some recent updates are monotonous, unattractive and lacklustre in terms of look and feel. They need to be improved upon.

January 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Best purchase ever

This has been one of my best purchases ever! Helped me get promoted(!), simplified my work on multiple occasions, and the best of all is that the decks keep getting updated and new content gets shared regularly.

December 31, 2024
Unprompted review

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