Ingeni Services Group Limited  Reviews 228

Easily explained to me. I would definitely use and recommend ingeni to other people.

So far so good, the communication and ease of filling out documents has been great. Hopefully the next part will be as smooth.

Sophie Poole dealt with my claim, once you understand the process, it’s very smooth and efficient. Very happy

I have only praise for Ashlea and Sophie from Ingeni with their help and understanding of my claim. All dealt with promptly & efficiently. And funds credited to my account quickly. So glad I purchased tyre and alloy wheel insurance when I bought new car earlier this year. Especially as I live in the countryside where there are potholes in abundance and far too many road hog drivers.

I've used Ingeni a few times now as part of my alloy wheel and bodywork insurance via my PCP with Land Rover. I can't speak highly enough of the service from my initial conversation over the phone through to submitting the claim via Sophie Poole and Oscar Fletcher. They are both a credit to the company and made things very easy to sort. I would highly recommend Ingeni to everyone. Thanks again guys!

Both Oscar and Sophie handled our claim quickly and efficiently, response times were very good and approval promptly received. Very good experience overall.

Honestly unbelievable the service I recieved for my gap insurance. Highly recommend.

Ash made things very easy and understandable for myself with what I was purchasing which made me feel at ease.
Thank you and I hope I don’t ever need to speak to you again (in the nicest possible way!) ☺️

Ashraf explained every thing clearly and with great pateience

Ash was brilliant explianing what the GAP insurance was and benifits, he was also very patient and really friendly. Thank you Ash for your help and advice.

Purchased wheel cover and dent cover with this company
Don’t Don’t Don’t buy there products
Bought two brand new land rovers tried to claim for a dent in door they approved no one came they said we hadn’t booked in they said take in get sorted we sent car in had to pay for it ourselves they are not the company people make out terrible toxic management telling you one thing then saying they didn’t do it
We are taking to court to sort
Don’t buy don’t say you went warned very very poor service

Simple and responsive process to claim and complete repair. I was impressed with the speed of reply and quality of work done.

Ash was very good at is job and explained options to me much appreciated

I cannot fault the excellent service provided by Ashlea at Ingeni. I had taken out wheel & tyre insurance when I bought my new car two years ago and how useful it proved to be. Once I had provided Ingeni with all the supporting documentation they approved my claim within less than three hours. If only all insurance companies were as efficient and friendly as Ingeni. Cannot recommend them highly enough.

Very helpful staff, claim dealt with efficiently. It took a while to get the money, but came through eventually.

Simple process professionally managed by Oscar and his colleagues, who were available to assist the claim. All stages dealt within the expected timeframes.

On previous cars I’ve dismissed such insurance as unnecessary - how wrong I have been. Thank you Ingeni, I have no hesitation in recommending that you should sign up when offered.

The service was quick and made easy to understand by a very professional staff member called Ash, he was very good at his job and I will definitely recommend Ingeni services to family and friends.

Prompt communications, and ease of claiming

Fast and efficient so far . Claim has been approved waiting for the repairer’s response

We took out wheel and tyre insurance when we bought a new car, and I'm pleased we did. Less than 2 months after picking up the car I discovered a large screw sticking out of a rear tyre.
I spoke with Sophie at Ingeni who talked me through the process, which was straightforward and intuitive. Less than a week after having the tyre replaced Sophie confirmed my claim was successful and I would be reimbursed for the cost of the tyre.