In House Estate Agents Reviews 

59
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Guy made this transaction so much easier than it could have been. I appreciate his help.

Rated 5 out of 5 stars

We recently purchased a house in Queensway, Didcot through In House Estate Agents and were impressed from start to finish. Luke and Vanessa handled our sale and were excellent, we always received quic... See more

Company replied

Rated 5 out of 5 stars

Received an excellent service from Guy at In House estate agents. Guy was efficient and constantly kept me updated along the way. His advice and knowledge was first class. Any issues were dealt with... See more

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Rated 5 out of 5 stars

I have no hesitation in recommending In House. Listing your property is the easy bit, but in the UK chains can be challenging, however the team at In House lead by Guy and Charlie helped us make key d... See more

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Company details

  1. Real Estate Agency

Written by the company

Hello, we are In House... and we're here to make it easy for you to move home (and maybe even enjoy the journey too). In House was founded by Steve Puddifoot in 2007. After working as a regional director for the two largest estate agency chains in the UK, Steve decided that house sellers deserve straight talking honest advice and their properties needed modern dynamic marketing methods. So In House was born! Since then we've helped hundreds of people move on with their lives in every way, and after opening our second branch in the busy Orchard centre in Didcot we have become the most recognisable and dynamic agent in the area. So, how have we done it? Why do our properties get more attention and stand out from others? Is it our carefully chosen team of property experts? Is it our obsessive attention to detail? Or is it simply that if you do a fantastic job people spread the word? One thing is for sure, we are here for you from our sale boards to keys. Whether you need a cleaner, solicitor or just a chat, we will be what you need, when you need it. That’s our promise to you. This is us and we are on your team - lets sell your home!


Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

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4.8

All reviews

(59)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks In House for managing the sale of my father's house

Thanks to the team at In House for making the sale of my father's house so stress free. I found they acted quickly, kept me well informed and managed the whole sale process from start to finish in a professional manner.

April 17, 2025
Unprompted review
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Reply from In House Estate Agents

Thank you so much for your kind words. We're really pleased to hear that we were able to make the process as smooth and stress-free as possible for you. It was a pleasure to assist with the sale, and we're glad we could support you throughout. Wishing you and your family all the very best!

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Rated 5 out of 5 stars

My cottage sold within a week over the…

My cottage sold within a week over the asking price, the viewers were relevant to the property, hence no time wasters..
They also recommended a very efficient solicitor and removal company.

October 21, 2024
Unprompted review
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Reply from In House Estate Agents

Thank you for your wonderful feedback! We’re delighted that your cottage sold so quickly and for over the asking price. Ensuring the right buyers view the property is always our goal, so it’s great to hear that you found the process efficient and smooth. We’re also pleased our recommended solicitor and removal company were helpful. Wishing you all the best in your new home! IH x

Rated 5 out of 5 stars

Super professional

They were super professional, and I really felt they put in the extra effort to help me sell my property. Delivered as promised, and the communication was consistent and excellent.

February 14, 2025
Unprompted review
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Reply from In House Estate Agents

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that our team’s efforts made a difference in selling your property. Providing excellent communication and delivering on our promises is always our priority. We wish you all the best, IH x

Rated 5 out of 5 stars

InHouse were always attentive…

InHouse were always attentive listeners, careful administrators and on time for appointments and communications. We needed a specific type of property to rent (after a period of difficulty and inconvenience) and InHouse organised a helpful viewing and found the answers to our questions by contacting the landlord promptly. Jon Pepper and his colleagues were a pleasure to deal with.

December 18, 2024
Unprompted review
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Reply from In House Estate Agents

Thank you for your kind words! We’re delighted to hear that Jon and the team could assist you during your property search and make the process smoother. Your feedback means a lot to us, and we’re always here if you need anything in the future.

Rated 5 out of 5 stars

Fantastic service

Fantastic and prompt service from first contact to letting, could not have gone any smoother, always kept informed and updated. It was my first experience of letting and Jon and the team could not have made it any better - well done

December 5, 2024
Unprompted review
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Reply from In House Estate Agents

Thank you so much for your kind words! We're thrilled to hear that your first experience with letting went so smoothly and that you felt well-informed throughout the process. Jon and the team will be delighted to know their efforts made such a positive impact. If you ever need assistance again, we’re here to help!

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Rated 5 out of 5 stars

Steve,Guy and the team made the process…

Steve,Guy and the team made the process more tolerable than it would have been without them!! Thanks all
Tessa

November 15, 2024
Unprompted review
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Reply from In House Estate Agents

Thank you so much, Tessa! We're thrilled to hear that Steve, Guy, and the team were able to make the process more manageable for you. Your kind words mean a lot to us, and we’re so glad we could help. Best wishes!

Rated 5 out of 5 stars

In House are definitely the best!

The whole In House team are so friendly, professional, and reassuring, and took so much of the stress out of the whole selling and buying process. That we sold, bought, and moved within 3 months is an absolute tribute to them. Cat's creation of a beautiful series of photos, and Guy's approach with our buyers enabled the almost impossible to happen. Immense thanks.

October 16, 2024
Unprompted review
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Reply from In House Estate Agents

Hi Alison,

Thank you so much for your kind words! We’re thrilled to hear that our team was able to make the selling and buying process smoother for you. Cat takes great pride in creating photos that showcase each property beautifully, and Guy is always committed to supporting both sellers and buyers every step of the way. Achieving your goals within such a short timeframe is exactly what we aim for, and we're delighted to have helped make it happen.

Thank you again for sharing your experience – we wish you all the best in your new home!

Warm regards,
The In House Team

Rated 5 out of 5 stars

The Great Jon Pepper

I had the pleasure of working with Jon Pepper at In House Estate Agents, and I can't recommend him highly enough. Although my circumstances changed and I ended up purchasing my own home, Jon handled the early termination of my tenancy with the utmost professionalism. He immediately took action, arranging viewings over just two days( 5-6 viewings in total), and within three days, a new tenant was found. Thanks to Jon's efficiency and dedication, I incurred no additional costs for ending my tenancy early. If you're looking for a reliable and effective estate agent, Jon is your go-to person

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Feel free to modify it as needed!

August 8, 2024
Unprompted review
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Reply from In House Estate Agents

Thank you for your fantastic review! We’re delighted Jon was able to make your tenancy transition smooth and efficient. Your kind words mean a lot to us, and we’re thrilled to have exceeded your expectations. Best of luck with your new home, and feel free to reach out if you ever need anything! Best wishes, IH x

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Rated 5 out of 5 stars

Leah

Leah, such a great let agent 👏 so quick response from her so helpful with any information if we need.

July 19, 2024
Unprompted review
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Reply from In House Estate Agents

Thank you for your kind words! It was our pleasure!

Rated 4 out of 5 stars

Very happy that we chose Inhouse

Very happy that we chose Inhouse to sell our property as they have good local knowledge of the area.

We had great service during the entire process from Charlie and all staff at Wallingford.

I would certainly recommend In-house estate agents for their professional, excellent service.

July 9, 2024
Unprompted review
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Reply from In House Estate Agents

Thank you for the strong recommendation! It has been a pleasure working with you! IH x

Rated 5 out of 5 stars

Thank you to all the In house team

Thank you to all the In house team, with their help and expertise we secured the house we wanted and they sold ours very successfully. I would highly recommend to all and Charlie was amazing! going above and beyond, a credit to the company. Many thanks to all the team x

July 19, 2024
Unprompted review
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Reply from In House Estate Agents

Thank you for your kind words, it is greatly appreciated! It was a pleasure working with you. We hope you're very happy in your new home! IH x

Rated 5 out of 5 stars

Good friendly professional service

I used In House for the first time recently to find new tenants for 2 of our properties. The service has been very good, very professional. Jon found us a selection of prospective tenants, who were all lovely. So us having to choose was the hardest part. I would definitely use their services again.

July 25, 2024
Unprompted review
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Reply from In House Estate Agents

Jon and the team look forward to continuing our partnership in the future! Best wishes, IH x

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Rated 5 out of 5 stars

House selling in Wallingford

Guy came to value my house and I decided to use Inhouse. The photographer came and took excellent photos and in no time I had a buyer and that was September 23, the house went on the market at the end of August 23. Charlie who showed people around was excellent along with Jess the sales progressor. Unfortunately in January I lost my buyer and wanted a new agent etc etc Yes I threw my toys out of the pram so to speak but the owner of Inhouse said I should stay put and I had to give a month’s notice anyway, so the house went back on the market and Charlie showed a potential buyer around on January 20. These people bought it!!
Everything went relatively smoothly from the agents end ,the slowness came from solicitors which neither I nor Inhouse could control however hard we tried. I moved on June 5 so the whole process with the second buyer took just over 4 months which people tell me is relatively quick.
A process I am glad I did but aiming never to do again!!

June 5, 2024
Unprompted review
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Reply from In House Estate Agents

After an extended sale we were happy to get you over the finishing line. We wish you all the best in the future! IH x

Rated 5 out of 5 stars

Extremely happy!

We've had a really exceptional experience with in house. The whole process was smooth from start to finish. Jon was our agent and he was fantastic very responsive, helpful and he has definitely made the whole experience quick, easy and stress free which is usually the complete opposite in my experience of renting previously.
I can honestly say that in house lettings are a company worth recommending if you want to have a pleasant home hunting experience.
Thank you Jon! I think we are going to be very happy in our new home ☺️

September 1, 2023
Unprompted review
Rated 1 out of 5 stars

We were looking for a quiet house

We were looking for a quiet house, and we were shown a property for 55 years and over, but in house estate agents never told us that in the property above (even knowing it) was occupied by a deaf old lady who is noisy and had problem even to walk on her own. A Nigthmare every night affecting our health.

July 31, 2023
Unprompted review
Rated 5 out of 5 stars

Would go above and beyond to help

The whole team at In House have been amazing especially helping me through a tricky circumstance. Cat, Guy and Annie have gone above and beyond to help the selling of my house run as smoothly as possible.
Annie has been amazing and would always keep me in the loop of what was happening through each stage of the house sale, taking away a lot of the stress when selling a house.
I would highly recommend In House to anyone thinking of selling a home

January 20, 2023
Unprompted review
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Reply from In House Estate Agents

Thank you very much for the kind words! It has been a pleasure working with you! Best wishes from the whole team, IH x

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Rated 5 out of 5 stars

In House are fantastic!

The whole team at In House were fantastic right from the beginning of the process to the very end. Communication was always excellent and their marketing strategy is spot on. We had a bit of a rocky ride due to some unforeseen complications but the team were fantastic in guiding us through it all to a perfect end.
On a personal note I would like to thank Annie in particular who worked her absolute socks of for us and is a massive credit to the team!!
I would highly recommend In House to anyone thinking of buying or selling a home.
Helen Merry

January 1, 2023
Unprompted review
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Reply from In House Estate Agents

Thank you for the amazing review! It was a pleasure working with you, and we wish you all the best in your new home! IH x

Rated 5 out of 5 stars

As in the name IN-HOUSE They do everything in-house and do it very well 👌

From start to finish the whole team were fantastic, very professional, helpful and friendly. I dealt mainly with Diane, Annie and Jack who made the whole process run very smoothly and they went out of there way to help me with everything. Along the journey I spoke to many other members of the team who were equally as friendly and helpful.
Thank you to everyone for your polite, helpful and professional help 👍

November 24, 2022
Unprompted review
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Reply from In House Estate Agents

Thank you for the kind words and amazing review! The team at In House are wishing you all the best! IH x

Rated 5 out of 5 stars

A very Professional Estate Agency

A very professional Estate Agent, they are friendly, knowledgeable, and assisted us throughout the selling process expertly.
Especial praise must go to Annie Collins who is the Sales Progressor. She works behind the scenes with great professionalism, and good humour ensuring a smooth process is maintained by acting as the conduit between buyers, sellers and solicitors. Basically this role is the lynchpin of the whole system, brilliant.

September 20, 2022
Unprompted review
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Reply from In House Estate Agents

Thank you very much for your kind words! All the team send you their best wishes for the future. IH x

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