inkaarthouse.com Reviews 

477
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 350 reviews, reviewers had a great experience with this company. Customers genuinely and deeply love the vibrant prints and excellent quality framing, noting that items arrive securely wrapped and look stunning. Many buyers frequently express appreciation for the wonderful selection of available artwork and the very helpful support team ready to assist. However, some customers also noted frustrating shipping delays and a distinct lack of communication regarding order tracking. A few reviewers experienced damaged packaging, missing items, or products arriving broken during transit. Others mentioned experiencing difficulties getting prompt responses from customer service when trying to resolve these unexpected problems.

What people talk about most

Product

Customers had great satisfaction with the product, frequently highlighting vibrant prints and sturdy frames.... See more

Quality

People report positive experiences with quality, highlighting that the frames are sturdy and the prints... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising friendly and responsive support... See more

Order

Clients share ambiguous opinions on order, as while many reviewers praise quick replacements and helpful... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising speedy shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Affordable art and extremely good quality. I ordered to aboriginal art prints framed in natural wood. They arrived very well packaged and I am very impressed and pleased with them. The frames are very... See more

Rated 5 out of 5 stars

The website is full of interesting art, making browsing inspiring. My granddaughter and I immediately loved the print by Kartika Paramita, which I bought for her new bedroom. The delivery was fairly s... See more

Rated 5 out of 5 stars

Great customer service and a lovely frame and print. After Evri somehow broke my order and didn’t deliver, Inka sent me a replacement which came in quick time. Well packaged, a sturdy frame a big beau... See more

Rated 5 out of 5 stars

I would like to congratulate Inka Arthouse for promptly following up on my recent sale. I had a small problem with a dark mark on the frame. I asked if I could exchange it. The lovely lady apologise... See more


Company details


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4.2

Great

TrustScore 4 out of 5

477 reviews

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No history of asking for reviews

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4.2

All reviews

(477)

357 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It’s been a week now

It’s been a week now, and I’m still waiting despite paying for express shipping. The timeframe advertised on the website hasn’t been met, and I’ve been emailing every day without a reply or tracking information. The lack of communication is frustrating and has left me worried. I would really appreciate a clear update on when my order will arrive.

October 16, 2026
Unprompted review
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Rated 2 out of 5 stars

Quite meh experience

Quite meh experience. Product, the frame, was flimsy and not especially good quality. It was damaged, not in delivery but in production and still passed through their quality. Quite low level quality. Delivery was promised in a week, and it took over a month. I guess with -50% discount the price was closer to what it should be but still, not especially good experience

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Exceptional Customer Service and Beautiful Artwork!

I cannot recommend Inka Arthouse enough! The prints are beautiful, and the customer service I received from Emma was genuinely outstanding. When I reached out about an issue with my order, Emma went above and beyond to help, offering a thoughtful and generous solution that I truly did not expect.

It is rare to come across a business that makes you feel so valued as a customer. The kindness, understanding and willingness to help really stood out to me, and it has made me even more excited to purchase from Inka Arthouse again in the future.

Thank you, Emma, for such a wonderful experience. Customer service like this deserves to be recognised, and I will absolutely be returning for more prints!

Highly recommended! ❤️

October 15, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service!

I ordered two frames A1 prints. When they arrived, there were some issues. Since then, the customer service team have really pulled out all of the stops to deliver replacement prints. The CEO even responded to check all was ok, really blown away by the customer service. The replacement prints are gorgeous and I’m really impressed with the quality.

October 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Lifesavers during the snowstorm!

LawnGuru came to the rescue during the recent heave snowfall. I requested snow removal early in the morning , and they cleared my driveway and walkways perfectly before I had to leave for work Reliable and fast service!

October 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service I needed…

Excellent customer service I needed this gift for For Friend‘s birthday and they made sure that I had it in time with constant communication and the picture of Positano is absolutely stunning and everything that I wanted and I know she’s going to love it thank you so much ⭐⭐⭐⭐⭐

October 12, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely stunning fine art prints

Absolutely stunning fine art prints – 10/10!

I couldn't be happier with my experience with Inka Arthouse. The quality of the fine art prints is superb, and they look absolutely incredible on my walls. The pricing was extremely reasonable, particularly considering the quality of the prints and framing.

The customer service has also been fantastic throughout, with the team being incredibly helpful and accommodating.

My only complaint is that I don't have enough wall space for more! Couldn't recommend Inka Arthouse highly enough. 10/10!

October 13, 2026
Unprompted review
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Rated 5 out of 5 stars

A beautiful high quality product and…

A beautiful high quality product and the most exceptional customer service I have experienced, which unfortunately isn’t that common these days! Would happily order again and recommend to absolutely everyone!

September 29, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Affordable art and extremely good quality. I ordered to aboriginal art prints framed in natural wood. They arrived very well packaged and I am very impressed and pleased with them. The frames are very good quality natural wood and the prints are super vibrant and stunning. I’m genuinely over the moon. Will definitely purchase some more and most definitely highly recommend

October 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Absolutely stunning artwork

Absolutely stunning artwork. The Inka Art images are beautifully crafted and have such a sophisticated, luxurious feel — they have completely elevated the space.
There was a very minor scratch on one of my paintings when it arrived, but the team handled it exceptionally well and arranged a replacement immediately. Their service was impeccable — incredibly responsive, professional and attentive from start to finish.
The combination of beautiful, high-quality artwork and exceptional customer service makes Inka Art a pleasure to purchase from. I couldn’t be happier with my pieces and would highly recommend them.

October 2, 2026
Unprompted review
Rated 5 out of 5 stars

A quiet Chapter.

I was reluctant to order a peice of artwork from afar but was absolutely delighted when I received my chosen peice ( a quiet chapter) from ordering,shipping and delivery. My order arrived promptly and in perfect condition. Excellent service.

October 8, 2026
Unprompted review
Rated 5 out of 5 stars

Inka Arthouse has incredible customer…

Inka Arthouse has incredible customer service. They were extremely kind, timely, and responsive in their communication with me regarding two of my orders. I'd like to mention how Emma personally helped me with my order issues, surpassing all my expectations and solving the problem. Thank you for your effort to resolve the issue and resolution.

October 6, 2026
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Rated 5 out of 5 stars

They spread joy!

I have had a wonderful experience with this company! I ordered a very large piece and the frame was damaged-I got instant response from the owner and a replacement within the hour/just a lovely interaction. Trust this company-the owner is dedicated to spreading joy!

October 6, 2026
Unprompted review
Rated 5 out of 5 stars

Happy Customer!

The art is stunning in person, and the customer service is beyond exceptional! Plus, the fast shipping was a fantastic bonus. Highly recommend all around!

October 1, 2026
Unprompted review

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