Inkbird Reviews 

Wireless Pool Thermometer Set IBS-P02R Wifi worked fine for awhile then all of a sudden starting reading 140F. After troubleshooting with Inkbird customer service, it was determined to be faulty and under warranty. Customer service said they couldn't send me out the same replacement but rather a bluetooth version (half the cost). The distributor that I purchased from offered to refund the current cost difference between the 2 models (that's customer service). When Inkbird found out, they canceled my replacement and now are refusing to honor the warranty and are not responding to emails.

Works good accurate shipped fast

The service was great and the product excellent.
I would recommend the product and gladly order more humidity controllers when I need them.

Cheers

I purchased an INT-14D-BW unit direct from INKBIRD (better price than Amazon at the time). My first brisket using it was perfect. The design with multiple meat sensors and an ambient temp sensor in each probe is awesome.
One of the four probes did have a sensor issue and the customer service was very responsive and resolved issues within two days. Quickest service team I have ever dealt with.
It is my second INKBIRD product (sous vide) which has worked well. Both use the same APP too.

Wonderful customer service and product support! Reply was timely and they genuinely cared about getting me the best resolution as possible. Would definitely buy another Inkbird!

I've been buying inkbird products for years now. Originally I was looking for an instant read thermometer that I didn't have to change it's batteries. Inkbird had a rechargeable instant read thermometer that fit the bill. As time progressed, I started buying other Inkbird products culminating in the purchase of a Sous Vide immersion circulator. I truly believe that this companie's products are a cut above the rest.

Recently bought the INT-14S-BW, these are junk and do not work, keeps disconnecting during cook. I tried returning and they make it impossible to return. All they do is continue to want you to try different tests. My base is no more than 5 feet away from the probes and still disconnects. They want me to try it with my smoker lid open to see if it still happens, I’ve tried explaining that product doesn’t work if I have to leave smoker open as I cannot use it like that. DO NOT BUY. Waste of money and they drag the return process with continuous tests that they want.

Solar unit does not charge.its supposed to transmit pool temperature and illuminate at night. After 36 hours in uninterrupted Florida sun it will do neither. The battery still shows one bar.The seller claims one has to wait up to 7 days for it to work and should shut off the light feature. It's not acceptable avoid!

Got a fast and professional assistance on my issue. Few probs stopped working. The malfunction was diagnosed fast and a replacement probs are on the way.

very happy with the thermometer, the angled/stand-up display is awesome and is nice to see temps at a glance. It's nice to not have to open your phone every time, even though that is an option too.

Did not respond in a timely manner when I wanted to cancel order. Respondded 3 days later after it shipped. I was not in town and they were unable to process a return for an item not received.

I bought a swimming pool thermometer last year and it worked really well. However at the end of the season there was a touch of fogging in the display window, I assume some moisture had got in. Unfortunately, this year, it is now reading about 20 degrees C lower than the actual temperature :-( However, Inkbird have been great, really responsive via email and no quibble, they are sending me a new, ungraded unit.
You can't ask for more than that.

I tried other things to try to regulate the temp in my brooder but they were worthless. Inkbird is simple to use and set up and actually works. I no longer worry that my birds will overheat.

Tried for over 40 minutes to register this stupid thing on app and then log in with a passcode it was ridiculous. Then the stupid thing wouldnt connect. U would think i was trying to enter the Pentagon it was so difficult i gave up

Awesome and very prompt customer support. Great products.

I purchased a wireless thermometer from Inkbird two years ago. Upon receiving it, I was disappointed by the lack of an ambient temperature alarm. Inkbird promised to send me a new unit of an updated version if this feature was ever released. Two years later, the new version came out, and they actually followed through on their promise. Very impressed with level of customer service!

Relevant products , fast free shipping , fast support and reply, warranty as promised
Recommended

I had a technical issue with the sensor on my IHC-200. After contacting support and providing the necessary video documentation, the communication was professional and efficient. Inkbird handled the warranty claim correctly by sending a replacement unit. A very satisfactory experience with a brand that takes responsibility for their products.
Hans-Peder Nielsen