inksonic.com Reviews 272

Kurt, was awesome! I was having trouble with my white ink coming through and he resolved the problem very quickly. Great customer service and also helping me to solve another issue with my film and has already scheduled my next appointment! Thank you Kurt for all of your hard work!

Joan was very patient and extremely helpful. She 100% fixed all my problems! She’s the BEST!

Kurt was extremely helpful with my printer. He was professional, patient, and knew exactly how to fix the issue quickly. Everything is working perfectly now. I really appreciate his support and would definitely recommend him to anyone needing help!”

Excellent service. Extremely helpful!

Kurt was absolutely amazing! Beyond grateful for all his help! He was patient and helped me out through the whole process!

Today I needed help with my printing parameter’s in my software and Kyle logged into my laptop and got it fixed for me. I needed it to print according to my 13 inch paper and he was patient and was able to get it fixed for me. I greatly appreciate Kyle for helping me

Kurt was amazing. He walked me through every step of the way. He was kind and patient with me. Great customer service.

Fatima was efficient and knowledgeable. This individual was able to address my issues promptly and effectively. Knew exactly what my concerns were and addressed immediately. Saved me so much downtime!!! If I have any other problems, I will be asking for this individual!!!

I was having issues but having a tech like Joan with great costumer service and lots and lots of patience made the difference!

I gave it a four star only because I shouldn't have these problems with this printer so early on and it's barely 6 months. But every time I reached out to customer service they always took their time and helped me. Today Fatima help me and she's working on resolving the second issue but the first issue she fixed

The tech that I was given today was by the name of Joan. She was amazing with assisting me with my needs and made sure to get them resolved before letting me go on about my day.

Amazing help and patience while setting up the printer and software

I did a online chat today and they scheduled tech support in 2 hours. Fatima did a great job assisting me with the installation of the RIP software. Also sent videos to help with installing the inks. And other things to know.

The Tech Fatima was patient, very knowledgeable and hung in there with me until we had that printer going and with ease
Thanks Fatima
Great Job!

Fatima walked me through each issue and helped me get my machine going again. I have never been let down yet

My white ink was not printing and we spent two hours working to solve the problem. We were successful!

Kyle was very helpful and knowledgeable on troubleshooting shooting my problem . My rating is a 10 plus !!

Amazing amazing amazing customer service. Jade and James were sooooo helpful.

James was excellent! Very knowledgeable and super helpful! He was very kind and helped me get my machine working.